removing non working Outlook 2k2 folder

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danno74

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Joined
Jun 24, 2002
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65
During a move to a new PC, one of our counsels was trying to re-establish her personal folders from a .pst file we made of all her email before the move. From fumbling around and getting the file in the correct place, there are two non working personal folder icons in the folder tree in Outlook that I cannot get rid of - can't right click, can't outright hit delete, nothing. Not a huge issue obviously, but can anyone tell me how to get rid of these?

THANKS!
 

cybertech

Retired Moderator
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Apr 16, 2002
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72,115
I don't have Outlook 2K2, but try going to Tools, Services and see if you can Remove the folders. That has worked in previous versions all the way back to Exchange....
 
Joined
Nov 16, 2002
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Using Outlook 2000, "Tools" does not have "Services"

I am working on the same problem.

"Help" "Detect and Repair" does not do it. But you will take a long time.

Removing and reinstalling doesn't help. I am now up to 5 extra non-functioning personal folders!
 
Joined
Nov 16, 2002
Messages
9
Go to the one you want to remove, Right Click on it, then select Close "Personal Folders"

I am so happy.
 

danno74

Thread Starter
Joined
Jun 24, 2002
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65
I have right clicked, I get an error window. And under Outlook 2k, under the Tool menu there is a Services option. Under Outlook 2002, there is no services option, you have to go in the control panel and go to the Mail icon and click on the second option, I think data ... there you can see the personal folders. I had looked there yesterday and they all weren't listed, but now they are for some reason.
 
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