reno softkey

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crc1109

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Oct 1, 2008
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need some assistance with this antiquated prog. There is a program that is used in our office, Reno Softkey, to create the button configurations for our POS systems. The program seems to run fine, until we ask it to print to a particular printer on the network. I should also mention that it will run fine and print when the program is ran from any other unit in the office. When we ask the program to print to this particular printer, the program freezes. We then have to go to Task Manager, and end program. However, after the initial do you want to report to screens, a error message comes up. Error message is as follows:
"The request to end the selected 16-bit task has timed out. the Win16 subsystem may be unstable. Press OK to terminate the Win16 subsystem or cancel to leave it running."
Now knowing that there are some compatibility issues with WinXP Pro, and older progs, I did do change the compatibility mode. Same prob. I checked the AUTO.EXE, no prob. I have done searches on this to no avail, other probs come close, but don't seem to come close enough for any type of work around. Any help on this would be greatly appreciated. Thank You
 
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