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repeat updating

Discussion in 'Earlier Versions of Windows' started by Onsen, Oct 14, 2003.

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  1. Onsen

    Onsen Thread Starter

    Joined:
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    For the past 3 days I keep on receiving microsoft critical update #819696 even though I have already installed the update. Is it a virus?
     
  2. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
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    What do you mean by you keep receive the update?

    The forum would need more data before-hand to determine if what you describe is virus-like activity.

    Do this free on-line scan to determine if your hard drive is infected at http://housecall.trendmicro.com

    Do you have a firewall running?, hardware or software, like free Sygate from http://download.com type, sygate, in the Search box and press Enter. You must be on-line after the initial restart during Sygate install with a browser window open to register Sygate.

    Many problems are caused by hackers when folks browse the Internet unprotected without a firewall installed.
     
  3. Onsen

    Onsen Thread Starter

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    I have firewall and mcafee running. The auto update keep coming up daily for me to update this #819696. A friend told me maybe this particular patch was not properly installed.
     
  4. Styxx

    Styxx Banned

    Joined:
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    What Operating System are you running? I neglected to ask so the forum can properly troubleshoot your issue. :(

    If you haven't recently paid for a subscription to Mcaffee to download new virus definitions weekly I'd strongly suggest you get free AntiVir Anti-virus from http://free-av.com or, free AVG Anti-virus from http://www.grisoft.com (both are excellent full featured programs (AntiVir doesn't scan incoming/outgoing e-mail like AVG does) uninstall Mcaffee (McCheapie) and restart your computer; Uninstall Mcaffee in the Add/Remove Programs control panel; And install a quality A program listed above. Mcaffee is the weakest AV program out there and causes major problems like you describe and others as well. I use AntiVir exclusively.

    As to Windows repeatedly prompting you to get a certain update? In control panel turn off automatic updating in the Automatic Update Control Panel and scan for automatic updates manually. And/or try restarting your computer. Mcaffee could very well be interfering when you attempt to download and install this update.
     
  5. Onsen

    Onsen Thread Starter

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    I am using Win98se and why only this #819696 patch? After I've updated this patch and later run update again, there this #819696 appear in the critical update list. A check in the historical file show 5 #819696 patches successfully updated.
     
  6. e-liam

    e-liam

    Joined:
    Jun 19, 2003
    Messages:
    1,242
    Hi Onsen,

    It's called looping, and sometimes happens with MS updates. It does seem to happen specifically with #819696. Try booting into safe mode (see here, if you don't know how to do this) and then downloading this particular patch. Reboot, and when the auto-update scan runs, it should recognise that you already have it, and not try to install it again.

    Hope that helps,

    Cheers

    Liam
     
  7. Onsen

    Onsen Thread Starter

    Joined:
    May 29, 2003
    Messages:
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    Hi e-liam,

    I am not able to connect to internet in safe mode. Any other method of dll to save on hd? Thanks.
     
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