repeat updating

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Onsen

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May 29, 2003
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For the past 3 days I keep on receiving microsoft critical update #819696 even though I have already installed the update. Is it a virus?
 

Styxx

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Joined
Sep 8, 2001
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What do you mean by you keep receive the update?

I keep on receiving Microsoft critical update
The forum would need more data before-hand to determine if what you describe is virus-like activity.

Do this free on-line scan to determine if your hard drive is infected at http://housecall.trendmicro.com

Do you have a firewall running?, hardware or software, like free Sygate from http://download.com type, sygate, in the Search box and press Enter. You must be on-line after the initial restart during Sygate install with a browser window open to register Sygate.

Many problems are caused by hackers when folks browse the Internet unprotected without a firewall installed.
 

Onsen

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May 29, 2003
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I have firewall and mcafee running. The auto update keep coming up daily for me to update this #819696. A friend told me maybe this particular patch was not properly installed.
 

Styxx

Banned
Joined
Sep 8, 2001
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4,888
What Operating System are you running? I neglected to ask so the forum can properly troubleshoot your issue. :(

If you haven't recently paid for a subscription to Mcaffee to download new virus definitions weekly I'd strongly suggest you get free AntiVir Anti-virus from http://free-av.com or, free AVG Anti-virus from http://www.grisoft.com (both are excellent full featured programs (AntiVir doesn't scan incoming/outgoing e-mail like AVG does) uninstall Mcaffee (McCheapie) and restart your computer; Uninstall Mcaffee in the Add/Remove Programs control panel; And install a quality A program listed above. Mcaffee is the weakest AV program out there and causes major problems like you describe and others as well. I use AntiVir exclusively.

As to Windows repeatedly prompting you to get a certain update? In control panel turn off automatic updating in the Automatic Update Control Panel and scan for automatic updates manually. And/or try restarting your computer. Mcaffee could very well be interfering when you attempt to download and install this update.
 

Onsen

Thread Starter
Joined
May 29, 2003
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40
I am using Win98se and why only this #819696 patch? After I've updated this patch and later run update again, there this #819696 appear in the critical update list. A check in the historical file show 5 #819696 patches successfully updated.
 
Joined
Jun 19, 2003
Messages
1,241
Hi Onsen,

It's called looping, and sometimes happens with MS updates. It does seem to happen specifically with #819696. Try booting into safe mode (see here, if you don't know how to do this) and then downloading this particular patch. Reboot, and when the auto-update scan runs, it should recognise that you already have it, and not try to install it again.

Hope that helps,

Cheers

Liam
 

Onsen

Thread Starter
Joined
May 29, 2003
Messages
40
Hi e-liam,

I am not able to connect to internet in safe mode. Any other method of dll to save on hd? Thanks.
 
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