Repeated Read receipts for an old email in Outlook 2000

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satish.kallem

Thread Starter
Joined
Sep 18, 2008
Messages
1
Hi,

I am an Exchange 2003 Admin. I have a user who is receiving Repeated Read receipts for an old email (sent in june 2008) in Outlook 2000. I have checked sender's PC. evrything looks okie. The read receipts appear to come randomly. sometimes once, sometimes twice or thrice in a day. Its the same read reciept evrytime.

I have not been able to find out the root cause or a resolution to this.
Note: already tried new profile, outlook reinstall, used MfcMapi etc.

Does anybody have any suggestions?
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi satish.kallem


Welcome to Tech Support Guy Forums!

Is the user using an .ost file or a .pst file?
If it is a .pst file, create a second .pst file and make it the Default Delivery Location.
Close and restart Outlook 2000 for the changes to take effect.

Then Right click and Close the original .pst file.
Close and restart Outlook 2000. Does the repeated read receipt stop?

If so, reconnect the original .pst file to Outlook 2000:
File > Open > Personal Folders File (.pst)
Browse to the location of the .pst file and select it.
The original Personal Folders should then appear in Outlook 2000.

Change the Default Delivery Location back to the original .pst file, if desired.
Close and restart Outlook 2000 for the changes to take effect.


Let us know if that works for you or not.
 
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