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replaced ntkern.vxd; system won't boot

Discussion in 'Earlier Versions of Windows' started by TechProblems, Oct 3, 2008.

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  1. TechProblems

    TechProblems Thread Starter

    Mar 20, 2007
    In attempting to install a new printer on a windows 98 system, I received a message saying "Exclamation NTKERN.VXD device loader(s) for this device could not load the device driver". I figured this file must have a problem, and downloaded a copy to replace it. Big mistake.

    After replacing it, the computer will show the windows 98 boot up screen for a short while, and then immediately shut off. I tried booting to a safe disk, and the windows 98 disc to change the file back to the original (which I left on the desktop just incase), but it does not recognize the C drive.

    I receive the last part of a new computer on Saturday, and I'm thinking I can put the win98 drive into the new computer and swap the files back. This should work right? Is there anything else I could try? This disk/the data on it can be saved...right? Help?
  2. Blue Zee

    Blue Zee

    May 18, 2007
    Yes, you can slave the HDD in a working computer, access it and backup/copy/save its contents.

    Have you tried booting in Safe Mode after pressing F8 at startup?

    If that works, try:

    Start > Run > type SFC and press Enter.

    This will check for missing or corrupted system files (you may need the Win98 CD).

    Good luck.

  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    I'm surprised that the install process of the printer software didn't display a warning message that Windows 98 isn't compatible with the printer. All new printers that I've seen for the past year or so will only run with Windows XP, 2000, and Vista.

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