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Request In Progress (iehttp). Override and Continue

Discussion in 'General Security' started by brian_oates33, Mar 4, 2008.

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  1. brian_oates33

    brian_oates33 Thread Starter

    Joined:
    Aug 14, 2007
    Messages:
    160
    I’m running Vista Ultimate and I keep getting a pop up that I think is part of the InstallSheild wizard. A window pops up and displays a message saying "Request In Progress (iehttp). Override and Continue." When I hit “Cancel” it immediately comes back. If I hit “OK” it goes away but returns after about 3 seconds. I’m running BitDefender Antivirus and I’ve run all my spyware and registry cleaners, but no change. Does anyone know what this is and how I can fix it?

    This is my HiJackThis Logfile:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:53:31 AM, on 3/4/2008
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16609)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Common Files\setup.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\RocketDock\RocketDock.exe
    C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: Shell=
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MI1933~1\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Setup] "C:\Program Files\Common Files\setup.exe" -cleaning
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
    O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
    O4 - HKCU\..\Run: [BitDefender Agent Application] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI1933~1\Office12\GR99D3~1.DLL
    O21 - SSODL: bxlrvps - {7F799F7F-E3F6-4ACC-A827-0894AF3BF290} - C:\Windows\bxlrvps.dll
    O21 - SSODL: alofkmn - {007D15F5-5028-4C2D-ADCD-16CF92C4E995} - C:\Windows\alofkmn.dll
    O21 - SSODL: VolumeRam - {f17e4f5f-df05-4dd1-8e8a-30cc8b21bbee} - (no file)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: perfmons Service (perfmons) - Unknown owner - C:\Windows\system32\perfs.exe (file missing)
    O23 - Service: Routing Service (Routing) - Unknown owner - C:\Windows\system32\routing.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software GmbH - C:\Windows\System32\TuneUpDefragService.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

    --
    End of file - 7996 bytes
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,291
    hi, welcome to TSG.


    Do you know what this program is?

    C:\Program Files\RocketDock\RocketDock.exe
    Disable Windows Defender

    Windows Defender(Beta2)

    1. Click on "Tools"
    2. Click on "General Settings"
    3. Scroll down to "Real-time protection options"
    4. Uncheck "Turn on Real-time protection (recommended)"
    5. Click "Save"



    spysweeper.

    Before you proceed with the removal directions below you need to turn off
    SpySweeper's realtime protection as it will interfere with the changes we
    are trying to make.

    Open Spysweeper and click on Options > Program Options.
    Uncheck "load at windows startup".
    On the left click "shields" and then uncheck everything there.
    Uncheck "home page shield".
    Uncheck "automatically restore default without notification".
    Exit the program.
    Leave it disabled until we are finished here.



    If using Vista, when running the fixes, Right click and select
    'Run as Administrator'

    Also disable User Account Control in control panel if turned on!



    NOTE: If you have downloaded ComboFix previously please delete that
    version and download it again!



    Download ComboFix from
    Here
    or
    Here
    to your Desktop.

    Reboot to Safe mode:

    Restart your computer and begin tapping the F8 key on your keyboard just
    before Windows starts to load. If done right a Windows Advanced Options menu
    will appear. Select the Safe Mode option and press Enter.

    Perform the following actions in Safe Mode.
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post that log and a
      HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its
    running. That may cause it to stall







    Please download http://www.atribune.org/ccount/click.php?id=4 to your
    desktop.
    · Double-click VundoFix.exe to run it.
    · Click the Scan for Vundo button.
    · Once it's done scanning, click the Remove Vundo button.
    · You will receive a prompt asking if you want to remove the files, click
    YES
    · Once you click yes, your desktop will go blank as it starts removing
    Vundo.
    · When completed, it will prompt that it will shutdown your computer, click
    OK.
    · Turn your computer back on.


    Go here and downlaod the latest version of java, once
    downloaded, go to add/remove and uninstall all previous versions of java
    from add/remove and then instlall the latest version you just downloaded!


    http://java.com/en/download/manual.jsp




    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.



    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: Shell=
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O21 - SSODL: bxlrvps - {7F799F7F-E3F6-4ACC-A827-0894AF3BF290} - C:\Windows\bxlrvps.dll
    O21 - SSODL: alofkmn - {007D15F5-5028-4C2D-ADCD-16CF92C4E995} - C:\Windows\alofkmn.dll
    O21 - SSODL: VolumeRam - {f17e4f5f-df05-4dd1-8e8a-30cc8b21bbee} - (no file)



    Please download the OTMoveIt by OldTimer.

    http://download.bleepingcomputer.com/oldtimer/OTMoveIt.exe

    * Save it to your desktop.
    * Please double-click OTMoveIt.exe to run it.
    * Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):


    C:\Windows\bxlrvps.dll
    C:\Windows\alofkmn.dll


    * Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
    * Click the red Moveit! button.
    * Close OTMoveIt

    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.





    Download AVG Anti-Spyware

    http://www.ewido.net/en/


    * Once you have downloaded AVG Anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
    * Once the setup is complete you will need run AVG and update the definition
    files.
    * On the main screen select the icon "Update" then select the "Update now"
    link.
    * Next select the "Start Update" button, the update will start and a
    progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the
    screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select
    "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"


    Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that
    later in safe mode.



    * Click here to download ATF Cleaner by Atribune and save it to your
    desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    * Click Exit on the Main menu to close the program.


    * Click here for info on how to boot to safe mode if you don't already know
    how.


    http://support.microsoft.com/kb/315222


    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:



    Run AVG Anti-Spyware!

    # IMPORTANT: Do not open any other windows or programs while AVG is scanning
    as it may interfere with the scanning process:
    # Launch AVG Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on
    "Complete System Scan".
    # AVG will now begin the scanning process. Be patient this may take a little
    time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all
    actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen
    and save it to a text file on your system (make sure to remember where you
    saved that file, this is important).
    # Close AVG and reboot your system back into Normal Mode.




    * Download Dr.Web CureIt to the desktop:
    ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

    * Doubleclick the drweb-cureit.exe file and Allow to run the express scan
    * This will scan the files currently running in memory and when something is
    found,
    click the yes button when it asks you if you want to cure it. This is only a
    short scan.
    * Once the short scan has finished, Click Options > Change settings
    * Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
    * Back at the main window, mark the drives that you want to scan.
    * Select all drives. A red dot shows which drives have been chosen.
    * Click the green arrow at the right, and the scan will start.
    * Click 'Yes to all' if it asks if you want to cure/move the file.
    * When the scan has finished, look if you can click next icon next to the
    files found: IPB Image
    * If so, click it and then click the next icon right below and select Move
    incurable as you'll see in next image:
    IPB Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it
    can't be cured. (this in case if we need samples)
    * After selecting, in the Dr.Web CureIt menu on top, click file and choose
    save report list
    * Save the report to your desktop. The report will be called DrWeb.csv
    * Close Dr.Web Cureit.
    * Reboot your computer!! Because it could be possible that files in use will
    be moved/deleted during reboot.




    Post a new hijack this, the dr web scan log, the combo log, the vundo, the moveit folder, and the AVg antispware log!
     
  3. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,291
    Also do this!



    Click Start > Run > and type in:

    services.msc

    Click OK.

    In the services window find perfmons Service
    Right click and choose "Properties". On the "General" tab under "Service
    Status" click the "Stop" button to stop the service. Beside "Startup Type"
    in the dropdown menu select "Disabled". Click Apply then OK. Exit the
    Services utility.

    Note: You may get an error here when trying to access the properties of the
    service. If you do get an error, just select the service and look there in
    the top left of the main service window and click "Stop" to stop the
    service. If that gives an error or it is already stopped, just skip this
    step and proceed with the rest.


    Also disable this service to if there!


    Routing Service

    have hijack this fix these !


    O23 - Service: perfmons Service (perfmons) - Unknown owner - C:\Windows\system32\perfs.exe (file missing)
    O23 - Service: Routing Service (Routing) - Unknown owner - C:\Windows\system32\routing.exe (file missing)


    Then put these through OTmoveit like the other two!


    C:\Windows\system32\perfs.exe
    C:\Windows\system32\routing.exe
     
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