"Requesting virus scan" in MS Word

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mspt47

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I am running MS Word 2003 on Windows XP, and it takes something like 2 minutes to start up because it is "Requesting virus scan ..." From reading other articles about this issue on the web, it seems this is activity from Norton Anti-Virus, but I no longer am using NAV. I even used the symNRT.exe uninstall utility provided on the NAV website, but Word is still requesting a virus scan.

I'm now using the McAfee VirusScan provided by AOL, but I don't see any options that would be responsible for doing this. So are there remnants of NAV still on my computer, or is Word still looking for a component that no longer exists, or is it something else I am missing? What can I do to get rid of this behavior?

Thanks in advance! You guys are great!
 
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According to a site I found, a kid had experienced the same problem. I don't use Norton or McAffee personally, but according to the site you want to turn off the office add-on...somewhere in your virus options. Supposibly McAffee has it too...if it is infact not your scanner, maybe components are left. I have had that happen to me after I got rid of Norton. hope that helps.
 

mspt47

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Okay, but I already went through the McAfee options and didn't find anything to do with Office. How would I know if NAV components are still on my computer and how would I get rid of them?


writer_jon said:
According to a site I found, a kid had experienced the same problem. I don't use Norton or McAffee personally, but according to the site you want to turn off the office add-on...somewhere in your virus options. Supposibly McAffee has it too...if it is infact not your scanner, maybe components are left. I have had that happen to me after I got rid of Norton. hope that helps.
 

DaveBurnett

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I get that with AVG free, so it is common across Scanners - as it should be really. Any included macro (and including normal.dot) could get infected, so it need to check the document every time it is opened (unfortunately)
 

mspt47

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Well, I understand the need to do a virus scan ... but just the fact that it literally takes 2+ minutes to start up is ridiculous.
 

DFW

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In the past when Ive used nav or McAfee virus it never took 2 mins + to open a doc, 2 to 3 seconds at the most, I would say that you have a problem, but i have never usen AOl.
 
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This is from AVG FAQs

Actually, the proper method to disable the MS Office integration ( which as mention isn't suggested ) is to reconfigure AVG using the following method...

You can reconfigure the email scanners installed by...

1. Download the latest AVG Free installation package from [free.grisoft.com]
2. Run the AVG Free install file
3. Choose the Add/Remove components option and follow the setup wizard until you reach the email area
4. Select Advanced, then add the email plugin you want and remove the others (only have one installed at a time) and finish the wizard.
5. Restart your computer then test...
 
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