1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

res://mshp.dll/index.html#37049

Discussion in 'Windows XP' started by Juliana, Apr 24, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. Juliana

    Juliana Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
    4
    How do I fix this? I ran Hijack This and this is what it says...

    Logfile of HijackThis v1.97.7
    Scan saved at 10:42:14 PM, on 4/23/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\config\services.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
    C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
    C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    C:\Program Files\Real\RealPlayer\realplay.exe
    C:\Program Files\hijackthis1977[1]\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - C:\WINDOWS\winal\winal.dll
    O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\WINDOWS\winal\mssearch.dll
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\WINDOWS\winal\msiesh.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe
    O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\image.dll,Install
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\image.dll,Install
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://petite-virgins.biz/dl/adv88/x.chm::/load.exe
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/165bc8c7d722335bcb20/netzip/RdxIE601.cab
    O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38036.7443171296
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Please help me fix this. Any help is appreciated!
     
  2. Pancake

    Pancake

    Joined:
    Jan 9, 2004
    Messages:
    313
    First off get "CWshreader" and run that.Then get "SpyBot S&D" and anything it finds marked in red,remove. When all that is done re-post a new HJT log.You have a trojan called Coolwebsearch.
     
  3. Lobos

    Lobos

    Joined:
    Mar 22, 2004
    Messages:
    248
    Go to http://computercops.biz/downloads-cat-14.html , and download the latest version of CWShredder by Merijn Bellekom, the creator of Hijack This.
    Run it, press 'Fix', and allow it to fix all it finds.
    And remember to click "Fix" (Not "Scan only")

    then

    Download AdAware 6 181 from here: http://www.lavasoftusa.com/
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    Then......

    Click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    Then.........

    Go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" and "Let windows remove files in use at next reboot"

    Then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished mark everything for removal and get rid of it.(Right-click the window and choose"select all" from the drop down menu)


    Then
    Download Spybot - Search & Destroy from http://security.kolla.de

    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED


    Then post a new HijackThis log to check what is left
     
  4. Juliana

    Juliana Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
    4
    Okay, I did everything both of you told me and this is what my hijack this log said after I did everything you told me.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:20:23 AM, on 4/24/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\config\services.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
    C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
    C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    C:\Program Files\hijackthis1977[1]\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://petite-virgins.biz/dl/adv88/x.chm::/load.exe
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/165bc8c7d722335bcb20/netzip/RdxIE601.cab
    O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38036.7443171296
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Thanx... What do I do now?
     
  5. Lobos

    Lobos

    Joined:
    Mar 22, 2004
    Messages:
    248
    run hjt put a check next to these close all browsers and hit fix

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://petite-virgins.biz/dl/adv88/x.chm::/load.exe

    then post another log
     
  6. Juliana

    Juliana Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
    4
    I deleted those 4 and this is the new log.

    Logfile of HijackThis v1.97.7
    Scan saved at 3:03:38 PM, on 4/24/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\config\services.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
    C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
    C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\hijackthis1977[1]\HijackThis.exe

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/165bc8c7d722335bcb20/netzip/RdxIE601.cab
    O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38036.7443171296
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Thank you so much!
     
  7. Lobos

    Lobos

    Joined:
    Mar 22, 2004
    Messages:
    248
    your log looks fine
     
  8. Lobos

    Lobos

    Joined:
    Mar 22, 2004
    Messages:
    248
    i missed one
    run hjt put a check next to this one close all browsers and hit fix
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe

    reboot in safe mode in safe mode

    and delete

    C:\WINDOWS\system32\config\services.exe


    not to be confused with this one

    C:\WINDOWS\system32\services.exe
     
  9. Juliana

    Juliana Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
    4
    Thanx Lobo, you helped greatly!
     
  10. Lobos

    Lobos

    Joined:
    Mar 22, 2004
    Messages:
    248
    no problem glad i could help :D
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/223378

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice