Resetting pc

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imshifxy

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Jul 29, 2021
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Hello, I've tried everything to reset my pc but it won't let me power wash it
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20200528184451.000000+660
Processor: AMD Ryzen 7 3700X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Hard Drives: C: 465 GB (68 GB Free); D: 1862 GB (1457 GB Free);
Motherboard: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF, ver x.x, s/n Default string
System: American Megatrends Inc., ver ALASKA - 1072009, s/n Default string
Antivirus: Windows Defender, Enabled and Updated
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
44,478
I am NOT a fan of "Resetting" from within windows. IMO a much better way to go is to boot the system with a win10 install usb. Delete ALL partitions on the system drive; then clean install windows. Note prior to doing this task, go to the support page for your motherboard;
B450 AORUS PRO (rev. 1.0) Gallery | Motherboard - GIGABYTE Global
Download the necessary drivers ie chipset, sound, lan, etc. Go to the nvidia site and download the video driver. Place these on an external, different flash drive, etc. When you have all of the drivers you need in one place, it makes any install go much easier.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
84,053
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20200528184451.000000+660
You're using Version 1909 Build 18363 of Windows 10 Home 64-bit which is more than a year out of date.
You didn't say why you're trying to reset your PC, but I agree with crjdriver.
You should do a clean install of Version 21H1 Build 19043 and get a fresh start.
https://www.microsoft.com/en-us/software-download/windows10

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