[Resolved] Adobe Acrobat won't run...

[KenMt]

I still can't get Acrobat to run.I tried uninstalling,rebooting,turning off virus protection,and reinstalling Acrobat 5.0 from website.Still the same thing-as soon as I try to open it,I get the 'ol ACRORD32 illegal operation and will be shut down,caused a problem in module unknown.I even borrowed a game installation disc with Acrobat 4.0 on it and I still have the same problem.I'm pretty much 'puter illiterate-help!

 

[ratchet]

Go start/control panel then add/remove programs and see if you have more than one version of Adobe listed. If so remove the oldest.

 

[KenMt]

No other Adobe in start/remove programs ,just the one I installed off a disc this morning.

 

[KenMt]

I meant add/remove programs.

 

[ratchet]

This must be getting pretty old.

I read thru your other posts trying to firgure out which operating system you are using.

Which is it 95/98/me/2000 or xp?
Which version of Adobe Acrobat are you using?
Please post the exact error message you are recieving.

 

[KenMt]

Is there a way to take the entire Error message and post it here w/o typing it?
Oh yes,Windows 98se.The Adobe Acrobat I downloaded from a disc this morning is 4.0.
Thanks for the interest Ratchet-it is truly appreciated.

 

[KenMt]

The Error message says ACRORD32 This program has performed an illegal function and will be shut down".
Clicking the "Details" box says " ACRORD32 caused an invalid page fault in module unknown at 0000:5020202e."
Under that is "Registers" and a buch of letters/numbers followed by "Bytes at CS EIP",then "stack dump"and a bunch more letters.
However,I just right clicked on the Adobe icon and selected "properties".
Under the "General" box it says "type-Shortcut"
C:\Windows\Desktop
MS-DOS name ACROBA"1LNK
Target Program Files\Adobe\Acrobat 4.0 Reader\

When I select "find target",I get the same error message as I do when I just try to open Adobe except when I close the error message box I get this:
Cannot find the file C:\Program Files\Adobe Acrobat 4.0\Reader\ReadMe\pdf' or one of it's components.Make sure the path and file name are correct and that all required libraries are available.

 

[KenMt]

OK,correction. When I click on the "shortcut" button,a Reader Window opens up with the following :
ActiveX browser'
Opitional plug ins
[c]Adobe Admus316
Acrofx32.dll
Acrols32.dll
Acrord 32
Agm.dll
Cooltype .dll
Readme

When I try to open the "Readme",thats when the other error message appears.

 

[ratchet]

I would add/remove adobe 4.0, scandisk, defrag, reboot and download, save adobe 5.1 setup to desktop.

Then close program(Crtl, Alt, Delete) on everything except systray and explorer and run setup.

Check step 2
http://www.adobe.com/products/acrobat/readstep2.html

 

[KenMt]

I had a program called "Fix It 4.0",which was a 'puter diagnostic/troubleshooting program.Uninstalled it,Adobe works great.Thanks for the input Ratchet.-----------Ken

 

[colleeno]

I encountered this error message when I launch Adobe Reader 5.0. - Acrord32 Caused an invalid page fault module acrord32.exe at 0177:004532102. After I close the Error window, the application continues to launch, then another error appears: The plug-in failed to initialize. Adobe reader finally launches but there are no menus (files, etc.) only tools.

The system is W98SE. Browser is Internet Explorer 5.01 sp2. I did the following: looked for older versions - none; uninstalled Adobe 5.0 and re-installed - still doesn't work; uninstalled Adobe 5.0, removed rements from the registeries and then re-installed. Still doesn't work. Note: Adobe Reader was working up until a week ago. Obviously something has changed but ?

Thanks