[Resolved] black screen when rebooted, safemode normal

[chriscmissle]

I remove temp cookies from an old aptiva w/ win95. restarted computer. black screen w/ virticle yellow lines. Help. how can i get back to where it was? I don't want to lose info. Don't have install disk.

 

[rkselby98]

Start it in safe mode and reinstall the display adapter drivers.

To start in safe mode restart the computer and after the screen showing the computer information start pressing f8 and keep pressing it till you get the start menu. Choose safe mode and continue to boot.

Once the computer is booted up in safe mode, right click on my computer and click on properties. Click on device manager tab, scroll down to the display adapter, click on the plus sign and then high light the name of the adapter, click remove, reboot and when it reboots it should install the right drivers.

 

[chriscmissle]

Thanks. I tried this but I still have a black screen when I reboot. I opened in safemode. Rebooted the cd. nothing changed. Have I somehow adjusted the verticle or horizontal on the moniter? Safemode works like safemode should. Any help is appreciated.

 

[chriscmissle]

Please help, anyone.

I removed temp. cookies from an old aptiva pentium w/ win95 plus.

When I rebooted the screen comes up black with 4 virticle lines.

When I open in safemode it works like it should. I reloaded the win95 plus cd that was on the computer but nothing changed.

What have I done? I have an ME, the aptiva was my 11 year olds and kept her off mine so I could use it. Now I am in line again........

 

[Rollin' Rog]

Let's just have one thread going on this subject, it will avoid duplication and confusion . I have merged the two.

You might try step by step confirmation and seeing if the problem is in the autoexec.bat or config.sys files, by skipping them. Autoexec.bat would be particularly suspect if you have an antivirus scan being activated from it.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q243039

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q156126

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q136337

 

[chriscmissle]

Thank you Thank you Thank you! I love this site and all the supporters who make it run. I have my computer back thanks to you.

 

[Rollin' Rog]

Chris, tell us what you did

 

[chriscmissle]

using the safemode, i disabled the anitvirus. i then uninstalled the last new sims game that i had loaded just prior to the crash. i reloaded the game, rebooted and everything is fine. virus protector enabled and reboot again. everything back to normal.

 

[Rollin' Rog]

Great, I had a suspicion there was an antivirus program getting in the way somehow

(closed by user request)