[Resolved] Computer stops during boot-up

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doors11

Thread Starter
Joined
Sep 29, 2003
Messages
146
My computer stops during boot-up and says this error message

Cannot Find a device file That may be needed to run windows or a windows application

Windows registry or system.ini file refers to this device file,but the device file no longer exists

If you deleted this file try unistalling the associated appliction using it's unstall or set up program

If you want to use this application Reinstalling this to replace the missing file

SYMTDI.VXD


This all started when i ran my Norton AV and it said it found an virus and deleted it...After i went ahead and re-started it stoped with about 8 of these messages for different things..I think all involved Norton AV.. It also causes my computer to boot to safe mode one time and i had to fix a problem with hardware..

Everytime i rebooted i got all those error messages.I have to hit enter to get by each one..Thats whne i unistalled Norton AV.I went ahead and did a search of that file SYMTDI.VXD and i think thats how i found this site.

I dl Hijack this and posted..Someone helped me and the computer was better..I than ran spybot and did as it said..
After this i ran regsupreme and did as it said..It cleared all of these messages execpt this one.

I was having problems with with Widows Media player saying an internal error all the time.And my thinmnails did not preview ether..I could n't update windows ether. My browser didn't work the way it used to either. Things didn't show up in the browser..
With the help of some nice guys from this forum..I got the browesr,preview and windows media all to work by re-storing the IE back to 5.0 from 6.0.

Now we have this last thing to fix on boot up..

Here is my Hijackthis log

Logfile of HijackThis v1.97.2
Scan saved at 9:59:52 PM, on 9/28/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCONNECT.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCSMSERVER.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\DESKTOP\DOWNLOADS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.searchnow.ws/search/
R1 - HKCU\Software\Microsoft\Internet Explorer,Default_Search_URL = http://www.searchnow.ws/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.jetseeker.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=131567
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=131567
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net/cgi-bin/mywn
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.jetseeker.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=131567
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.jetseeker.com/ffeed.php?term=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://my.att.net/cgi-bin/mywn
R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL
O2 - BHO: (no name) - {F8A53FBE-5846-11D2-A022-006097D2400E} - C:\PROGRAM FILES\MINDMAKER\COMMON FILES\WINDOWS\IELINK.DLL
O2 - BHO: (no name) - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\WINDOWS\SYSTEM\BTIEIN.DLL
O2 - BHO: (no name) - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINDOWS\IPINSIGT.DLL
O2 - BHO: (no name) - {00000580-C637-11D5-831C-00105AD6ACF0} - C:\WINDOWS\MSVIEW.DLL
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL
O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL
O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\PROGRAM FILES\DAP\DAPBHO.DLL
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: (no name) - {8FB0F3E2-5193-11d7-9F88-0050FC5441CB} - C:\WINDOWS\SYSTEM\shdocvw.dll
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\PSTOPPER.DLL
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TB_setup] C:\WINDOWS\TEMP\TB_ANI~1.EXE /dcheck
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: Run DAP (HKLM)
O12 - Plugin for .tga: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {E0B795B4-FD95-4ABD-A375-27962EFCE8CF} (StarInstall Control) - http://install.stardialer.de/StarInstall.ocx
O16 - DPF: {FC327B3F-377B-4CB7-8B61-27CD69816BC3} - http://www.clock-sync.com/ClockSyncAutoSYNC0007.cab
O16 - DPF: {731918D2-517A-47E2-886A-3BC1380C591D} (PdpPlg Class) - http://webpdp.gator.com/v3/download/pdpplugin_4094_hd3ptdm.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37662.5260416667
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50003/btiein.cab
O16 - DPF: {8522F9B3-38C5-4AA4-AE40-7401F1BBC851} - http://www.deluxserials.com/include/mp3.exe
O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activexinstallers/260/nCaseInstaller.cab
O16 - DPF: {E8EDB60C-951E-4130-93DC-FAF1AD25F8E7} (MoneyTree Dialer) - http://cdn.climaxbucks.com/mt/dialers/fc/UniDist.CAB
O16 - DPF: {FC87A650-207D-4392-A6A1-82ADBC56FA64} (MultiDist) - http://xbs.climaxbucks.com/internet-optimizer/MultiDist.CAB


Here is my start up log

Is attached if i did it right
 

Attachments

Joined
Dec 9, 2000
Messages
45,855
SYMTDI.VXD is a symantec file. There is a registry call for it someplace that was not removed by the uninstall for some reason. To find and remove it, run regedit

Click Edit > Find and enter SYMTDI.VXD

Cliick Find next. Right click on and delete any "hit" for it in the right hand pane. Press f3 to continue the search.

In all probability it will be in:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD

You still have quite a load of spy and advertising wares running there.

Check the following entries in HijackThis, close all browser windows and click "fix checked"

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.searchnow.ws/search/
R1 - HKCU\Software\Microsoft\Internet Explorer,Default_Search_URL = http://www.searchnow.ws/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.jetseeker.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_...count_id=131567
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_...count_id=131567
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.jetseeker.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_...count_id=131567
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx
R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL

O2 - BHO: (no name) - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINDOWS\IPINSIGT.DLL
O2 - BHO: (no name) - {00000580-C637-11D5-831C-00105AD6ACF0} - C:\WINDOWS\MSVIEW.DLL
O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL

O3 - Toolbar: (no name) - {8FB0F3E2-5193-11d7-9F88-0050FC5441CB} - C:\WINDOWS\SYSTEM\shdocvw.dll

O4 - HKLM\..\Run: [TB_setup] C:\WINDOWS\TEMP\TB_ANI~1.EXE /dcheck

^^ not sure what this is, but legitmate, properly installed programs do not run from a "temp" folder

>> By the way, I am not seeing ScanRegistry in your startups. This is a vital Win98 startup that backs up your registry each first boot of the day.

Perhaps you have unchecked it in msconfig. Run msconfig and make sure it is enabled under the startup tab. If there is no entry for it let me know and I will give further instructions on how to replace it.
 

doors11

Thread Starter
Joined
Sep 29, 2003
Messages
146
Thanks for the help on SYMTDI.VXD...I did the regedit and found 2 of them.Deleted and it had no hang up on boot.

I also checked the ScanRegistry in MSCONFIG.

I had it unchecked because it would say there was aerror in the registry every time and always want to start over..

The first re-boot had that error not show up..I hope this will stay
that way.

Now the last thing I think i gave you the log for
Logfile of HijackThis v1.97.2
Scan saved at 11:17:04 PM, on 10/7/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\DESKTOP\DOWNLOADS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchnow.ws/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {F8A53FBE-5846-11D2-A022-006097D2400E} - C:\PROGRAM FILES\MINDMAKER\COMMON FILES\WINDOWS\IELINK.DLL
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\PSTOPPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .tga: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37662.5260416667
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c18cb7498/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB

This is the current one..

Thanks for your help
 
Joined
Dec 9, 2000
Messages
45,855
Great. If you continue to have problems with ScanRegistry reporting bad registries you need to troubleshoot the ram. It is often a source of similar issues.

There is a software checker here that you can use. Each test runs about 7 individual tests. No errors should be reported.

http://www.memtest86.com/

The current Scanlog looks fine, except for this entry:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchnow.ws/search/

... which I believe is a Hijacked search page. HijackThis should be able to remove it if you don't want it.

I will mark this as 'resolved' unless you report back otherwise.
 
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