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[Resolved] display problem

Discussion in 'Earlier Versions of Windows' started by 12volt, Feb 3, 2003.

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  1. 12volt

    12volt Thread Starter

    Dec 30, 2002
    Could someone tell me how to tell if I have a video card? I looked inside, but I didn't see anything plugged in but a modem and a sound card. I have belarc advisor program that tells me everything that is in my pc. But I'm not seeing a video card. It says under display standard PCI grafics adaptor (VGA). Hereis the list. Somehow I thought we had a cirrus logic 7548 pci (display adaptor). When I go in and install this then it will give me 256 color option like I had before I top loaded windows back on my system. But when I download drivers for it and it promts to restart the pc freezes. So I'm thinking I may not have cirrus logic.
    Could someone Please help? I've been trying to fix since Saturday.

    Thanks, 12volt


    The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple PCs in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your PC by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.


    About Belarc

    PC Management Products

    Your Privacy

    Computer Profile Summary
    Computer Name: H5o0p3
    Profile Date: Monday, February 03, 2003 18:40:11
    Advisor Version: 5.1k
    Windows Logon: Pam

    Click here for Belarc's PC Management products, for large and small companies.

    Operating System System Model
    Windows 98 SE (build 4.10.2222) IBM 627550U
    System Serial Number: 23B7581
    Processor a Main Circuit Board b
    350 megahertz Intel Pentium II
    32 kilobyte primary memory cache
    512 kilobyte secondary memory cache Board: IBM 627550U
    Serial Number: BBK7K5A8O11
    Bus Clock: 100 megahertz
    BIOS: IBM PDKT17AUS 08/17/98
    Drives Memory Modules
    9.99 Gigabytes Usable Hard Drive Capacity
    6.57 Gigabytes Hard Drive Free Space

    YAMAHA CRW4416E [CD-ROM drive]
    Generic floppy disk drive (3.5")

    Generic IDE hard disk drive (9.99 GB) -- drive 0 160 Megabytes Installed Memory

    Slot '0' has 64 MB
    Slot '1' has 64 MB
    Slot '2' has 32 MB
    Local Drive Volumes

    c: (on drive 0) 9.50 GB 6.26 GB free
    d: (on drive 0) 493 MB 306 MB free

    Logins Network Drives
    No details available

    Installed Microsoft Hotfixes Printers
    Q329414-21 (details...) on 01/11/03
    Internet Explorer
    Q313829 (details...)
    Q324929 (details...)
    Q328389 (details...)
    SP2 (SP2)
    UPD239887 (details...) Reinstall!
    UPD242975 (details...) Reinstall!
    UPD252958 (details...)
    UPD259728 (details...) Reinstall!
    UPD260067 (details...) Reinstall!
    UPD267304 (details...)
    UPD273468 (details...) Reinstall!
    UPD273991 (details...) Reinstall!
    UPD245729 (details...)
    UPD314147 (details...) Reinstall!
    UPD323172 (details...)
    UPD323255 (details...)
    UPD329115 (details...)

    Click here to see all available security Hotfixes.

    Marks a HotFix that verifies correctly
    Marks a HotFix that fails verification
    (Failing hotfixes need to be reinstalled)
    An unmarked HotFix lacks the data to allow verification Lexmark Z22-Z32 Series on LPT1:

    Controllers Display
    Standard Floppy Disk Controller
    Intel 82371AB/EB PCI Bus Master IDE Controller
    Primary IDE controller (dual fifo)
    Secondary IDE controller (dual fifo) Standard PCI Graphics Adapter (VGA) [Display adapter]
    Plug and Play Monitor
    Bus Adapters Multimedia
    Intel 82371AB/EB PCI to USB Universal Host Controller Crystal SoundFusion(tm) CS4281 Joystick
    Crystal SoundFusion(tm) CS4281 WDM Audio
    Wave Device for Voice Modem
    Communications Other Devices
    Lucent Win Modem
    Network IP Address: Standard 101/102-Key or Microsoft Natural Keyboard
    USB Root Hub
    Software Licenses

    Microsoft - EBook 55901-415-3045027-04160
    Microsoft - Internet Explorer 52974-OEM-2016615-04772
    Microsoft - MediaPlayer 53199-511-7816051-04931
    Microsoft - Windows 98 SE 23602-OEM-0071292-04015 (Key: H7GJY-929KD-24J4H-Y7H9J-WCDCJ)

    Software Versions
    'WE' Group - 'WE' Group ColorTetris Version 1, 6, 1, 0 *
    123 Free Solitaire *
    Adobe Acrobat Version 4.05 *
    AHA! Software Inc. - Santa's Secret Valley Hint Utility Version 2.0.0E *
    AllerSoft - AnimateIt Screen Saver Toolkit Version 2, 3, 1, 0 *
    Andrei Jefremov - AVIPreview Application Version 0, 1, 8, 3 *
    ATLAS *
    Belarc Advisor and BelLive - Belarc's Content Personalization with Privacy Version 5.1k *
    Callisto Corporation - PhotoParade Player Version 3, 0, 0, 1 *
    Camtech 2000 - Word Finder Version 1.00 *
    Cheat Solitare *
    Clickteam - Bowling *
    Clickteam - Darts *
    Clickteam - Mini Golf *
    Configure Lake Scenes *
    Configure Outlaws *
    Configure Snowy Scenes *
    Corel Corporation - StpLaunch.exe Version 10.456 *
    Corel Corporation Limited - PerfectScript 10 Version *
    Corel Corporation Limited - WordPerfect (R) Office 2002 Version *
    Corel Corporation Limited - WordPerfect(R) 10 Version *
    Corel Uninstaller Version 10.456 *
    Corel Writing Tools Version *
    Corel(R) Presentations (TM) 10 Version *
    CorelDRAW(R) Version 10.668 *
    DreamQuest(tm) Software - 100% Free Spades (32-bit for Windows 95, 98, ME, NT, 2000, XP) Version 4.90.0026 *
    Frontcode Technologies - WinMX Version 3.31 *
    Gem Puzzle 1.0 *
    GRISOFT s.r.o. - AVG Anti-Virus System Version 6, 0, 0, 0 *
    GRISOFT(c) SOFTWARE - AVG Anti-Virus System Version 6, 0, 0, 0 *
    GRISOFT(c) SOFTWARE s.r.o. - AVG Anti-Virus System Version 6, 0, 0, 0 *
    GRISOFT, s.r.o - AVG6 Version *
    Guitar Teacher *
    I Live at Santa's House! *
    [email protected], http://www.angelfire.com/ego2/idleloop - Dat View Version 0.6 *
    Install Winter Beauty.exe *
    Install Snowbird *
    Installation Report * Iomega Corporation - HotBurn Version 2.3.7 *
    Iomega HotBurn CD Label Designer Version 1.5 *
    Iomega HotBurn Version 1.3 *
    J. Ollman & Associates - JSpades Version *
    Java Web Start *
    javaw.exe *
    Kazaa Lite Version 2, 0, 0, 0 *
    Let it Snow *
    LF2 *
    Lost Boys interactive - PoolEmUp Version 1.00 *
    LucasArts Entertainment Company - Outlaws Launcher Version 1.0 *
    MediaLoads Version *
    Message from the Author *
    Microsoft Corporation - DirectShow Version *
    Microsoft Corporation - Internet Explorer Version 5.51.4807.2300 *
    Microsoft Corporation - Windows® NetMeeting® Version 3.0 *
    Microsoft Windows Scripting Host Version 5.0.531.7 *
    Microsoft(R) Windows Media Player Version *
    Microsoft® Plus! for Windows® 95 Version 4.40.500 *
    Microsoft® Reader Version 2.1 *
    Naviant NAVBrowser Version *
    Order Form *
    Panicware, Inc. - Pop-Up Stopper Version 2, 8, 0, 1 *
    PepiMK Software - SpyBot-S&D Version 1.1r4 *
    Play Z-Ball *
    Rocko - KaZaA Lite Cheater Version 1, 2, 2, 0 *
    Roll 'm Up *
    Santa's House Configuration Utility *
    Santa's Secret Valley *
    ShowFall FlakeTrix *
    Sierra On-Line - Print Artist 8.0 Document Converter Version 1, 0, 0, 1 *
    Sierra On-Line, Inc. - Monet Application Version 8,1,121699,11 *
    Sig2Dat *
    Sint Nicolaas *
    Speed Up *
    The Holy Bible Version 6.00 *
    WinZip Version 8.1 (4319) *
    WinZip Version 8.1 (4331) *


    * Click to see where software is installed.
    a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
    b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
    Copyright 2000-1, Belarc, Inc. All rights reserved.
    Legal notice. U.S. Patent 5665951 and Patents pending.

  2. Byteman

    Byteman Gone but Never Forgotten

    Jan 24, 2002
    Hi, Sometimes the Belarc Advisor will not show what is inside, but what is configured,,,,,without proper drivers, only the Standard Graphics is detected by belarc....until drivers are installed for the actual device you have, it will not show with that tool. You must find out if the monitor plugs to an added in card or to an onboard chip....the card is easy enough to spot, its in the stack of PCI cards....look inside at it, take out with computer shut down and MONITOR shut off....to see what it is...most have a make and model label. Post what you can find.
    If monitor plugs to the row of ports like keyboard, mouse, etc its an onboard chip, probably AGP type, but we need the chip info....look at the chips, see any that say graphics, video, etc? Might be: SiS, Intel, Nvidia, to name only a few.
  3. pyritechips

    pyritechips Gone but Never Forgotten

    Jun 2, 2002
    First Name:
    Belarc won't detect or list a video adapter if the driver isn't installed. That's why you get standard VGA. If you have a separate video card the monitor cable will be attached to it. If you have onboard video, the monitor cable will be attached to the motherboard.
  4. Byteman

    Byteman Gone but Never Forgotten

    Jan 24, 2002
    Hi, you can also go here and have IBM try and detect the model you have: http://www.pc.ibm.com/qtechinfo/MIGR-49QTT6.html

    I was able to find a lot about your model system, IBM PC 330 GL 627 550U, but it says it had NT 4.0, there probably is a download, but having them detect your system might be easier!

    Hey, does this remotely resemble your pc?? It shows nada about exactly what video device it may have come with!

    United States

    Home | Products & services | Support & downloads | My account | Call 1-888-SHOP-IBM
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    IBM PC

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    Find a Dealer


    PC 300GL (with Pentium II processors)

    $989.00 IBM List Price
    Model Name: 627550U
    Part Number: 627550U


    Technical Details

    l Form factor: Desktop (4x4)
    Orientations allowed: Horizontal/Vertical
    Bus type/architecture: ISA/PCI
    Slots x bays total (free): 4(4) x 4(3)
    Expansion bus type: PCI/ISA
    PCMCIA support: No

    l Audio chipset make & model:
    Audio data width: --
    External speakers: Optional

    Speaker power rating: --

    l Attachment interfaces standard:
    Attachment interfaces optional:
    ll Fax/modem: Optional
    Fax/modem speeds: -- data
    Communications features: Wake on Ring

    Expansion Options
    Slots total (free) and type: 1(1) ISA fullsize, 1(1) PCI/ISA shared fullsize, 2(2) PCI halfsize
    3.5" bays
    - accessible (free) and height: 2(1) SL
    - not accessible (free) and height: 1(1) SL
    5.25" bays
    - accessible (free) and height: 1(1) HH
    - not accessible (free) and height: 0(0)
    l Plug and play support: Yes
    Parallel ports (type): 1 (EPP/ECP)
    Serial ports (type): 2 (9-pin 16550 UART), 2 (USB)
    Expansion ports: Display, Keyboard, Mouse

    Graphics Subsystems

    l Graphics Chip Set Model & Mfr.: SVGA-3D
    l Graphics Data Width: 64-bit
    Graphics Type: SVGA
    Default Memory Address:
    Video RAM Std (MB): 2MB
    Video RAM Max (MB): 4MB
    Video RAM Type: SGRAM
    Graphics Bus Interface: AGP
    Resolution Max (Video RAM Std), NI: 1600x1200 65536 colors
    Resolution Max (Video RAM Max), NI: 1600x1200 65536 colors
    Colors Max (Video RAM Std): 16777216
    Colors Max (Video RAM Max): 16777216
    l Graphics features:

    Hard Disk

    Number of installed hard disks: 0
    Hard disk size1:
    Hard disk controller: Ultra ATA (PCI 32-bit busmaster on motherboard)
    Hard disk type: Open bay
    Total possible device types: --
    Max internal hard disk capacity: --
    Average seek time: --
    Average latency: --
    RAID levels supported:
    Hot swappable drive bays:
    Cache size: --
    Number of platters:
    Platter RPM:
    Burst transfer rate:
    Sustained data trans rate (low; high): --
    Additional storage features: --
    l Optional hard disk available:

    l Memory (RAM) std/max: 64MB / 768MB
    RAM speed: 100MHz
    Optional RAM configuration: 168-pin DIMMs/gold
    RAM type: SDRAM
    RAM slots total (available): 3 DIMM (2 DIMM)

    l Included monitor size (nominal):
    Monitor viewable image size (diagonal):
    ncluded monitor pixel pitch/type:
    Display case color:


    l Media device type: Optional
    l Media speed: --
    Media interface type: --
    Media data transfer rate: --
    Media average access time: --
    Media transport type: --
    l Audio features:
    l Multimedia features: --

    lll Network interface: Optional
    Network speed: --
    Network features: Plug and Play, CID, CMOS-Over-LAN, DMI Compliant, Dynamic Host Configuration Protocol (DHCP), Flash-Over-LAN, LANClient Control Manager supported, Remote Program Load, Wake on LAN enabled
    Wireless features:

    Power Management 5
    ll Power supply: 145Watts
    Power supply type: 110 or 220 volt universal manual switch

    Battery life - min/max:
    Battery type(s):
    Charge time - on/off:
    Heat emissions: 207Watts
    Sound emissions: --

    Cooling system:

    Power management features4: Advanced Power Management 1.2
    Built-in overload/surge protection
    EPA Energy Star compliant
    Remote power on
    Scheduler feature
    Standby mode
    Supports power managed displays (VESA DPMS and DDC 2B)
    Wake on LAN enabled
    Wake on Ring
    Energy Efficiency: 30

    l Processor (CPU)2: DESCH 100/350
    Processor internal clock speed2: 350MHz
    Front Side Bus: 100MHz
    Processor manufacturer: Intel
    Math co-processor: Built-in
    L1 internal CPU cache: 32KB
    L2 internal CPU cache: --
    L2 external CPU cache std/max: 512KB / 512KB
    L2 external CPU cache type: Synchronous pipeline burst
    Upgradable processor: Yes
    Processor upgrade options: --
    Processor upgrade method: Replace processor cartridge in Intel Slot1 connector
    BIOS type: Flash ROM
    Number of processors std/max: 1/1
    SMP capable (multiple processors): No
    Multi-processor bus (slots/speed): --
    Core Chipset

    AssetCare features: Asset Information Chip
    Downloadable at no additional charge via the Internet - Client Services for Netfinity Manager
    LANClient Control Manager
    System Migration Assistant
    Universal Manageability (UM) Services
    UM Desktop Extensions (includes the following software) CMOS Utility Configurator
    CoSession Remote 32
    SMART Reaction II
    llll Security features: Boot sequence control
    Boot without keyboard or mouse
    Diskette boot inhibit
    Diskette write protect (switch)
    Hard disk I/O control
    Parallel I/O control
    Power on password
    Serial I/O control
    Setup utility password (administrator password)
    U-Bolt tie-down support
    Diskette I/O control

    VPD support: Machine type/model, System serial number

    l Tested operating systems: DEC PathWorks 5.0, IBM PC DOS 6.3/7, IBM OS/2 LAN Server 3.0, IBM OS/2 LAN Server 4.0, IBM OS/2 Warp 3.0, IBM OS/2 Warp Connect 3.0, IBM OS/2 Warp V4, Microsoft Windows 3.11, Microsoft Windows 95, Microsoft Windows NT 3.51, Microsoft Windows NT 4.0, Microsoft Windows for Work Groups 3.11, Novell NetWare 3.12, Novell NetWare 4.11, SCO Open Server 5.0.4, SunSoft Solaries 2.6
    ll Operating system provided: Not Included - Optional
    Communication/networking applications: Adobe Acrobat Reader
    Device drivers/utilities: ConfigSafe
    Multimedia applications:
    Productivity applications: Adobe Acrobat Reader
    Other applications provided: IBM Product Registration
    Preloaded applications: Yes

    Standard Features
    ll Pointing device type: PS/2 compatible
    Standard diskette size: 3.5" 1.44MB

    Diskette drive configuration:
    Keyboard type standard: Standard 104 key (rubber dome)
    Keyboard type(s) selectable: --
    Numeric keypad:

    Product approvals/certifications4: BABT (UK); CE; CISPR-22 Class B; CSA C22.2 No. 950 (Canada); DEMKO (EN 60950); DIN; EIF (SETI) (EN 60950); Energy Saving Law (refer to N-B 1-9174-001); FCC Class B - Part 15; IECEE CB Certificate; ISO 9241-8 ; ISO 9241-3 Compliant; JATE; JEIDA; MPR-II; NEMKO (EN 60950); NOM (Mexico); NS/G/1234/J/100003 (Telecommunications Safety only: no approval mark); OVE (EN 60950); Power Line Harmonics (refer to N-B 2-4700-017); SEMKO (EN 60950); TUV-GS - ZH1/618; TUV-GS (EN 60950); UL-1950 First Edition; VCCI

    Weight & Dimentions 6
    l Weight: 25 lbs
    Travel weight:
    Height: 5.04 inches

    Width: 17.72 inches

    Depth: 17.72 inches
    Operating Temperature (C) (low; high): 10; 32
    Relative Humidity (%) (low; high): 8; 80

    Warranty 3
    l Limited Warranty period and type: Three year parts - one year labor 1st year Onsite - 2nd/3rd year parts exchange only

    l Recommendation:

    Important Legal Information

    Technical Details
    ·Communications ·Expansion Options
    ·Graphics Subsystems
    ·Hard Disk
    ·Power Management ·Processor
    ·Software ·Standard Features
    ·Weights & Dimensions ·Warranty

    About IBM | Privacy | Legal | Contact
  5. Byteman

    Byteman Gone but Never Forgotten

    Jan 24, 2002
    Hi, managed to find this: S3 video, driver for win 98, etc: lucky you. http://www.pc.ibm.com/qtechinfo/JBA...ily=&doctype=Downloadable+files&subtype=Video
    FIRST---make sure you have an S3 Trio 3D chip inside!!!!!!!!!!!
    You need to create a folder somewhere on C: like C:\Viddrv, extract the files to that folder when you click on the download after it finishes....look in that folder for a Readme file, or as it says, it may have instructions to follow. May have a Setup.exe to start the installation for you.

    Usually, you do this:

    , Right click desktop empty space....select Properties.....Settings..Advanced......Adapter> Change, now the tricky part.....Show all hardware......find S3 Trio 3D or click "Have Disk" point to the folder you extracted files of driver TO on hard drive, like C:\Viddrv and install.
  6. 12volt

    12volt Thread Starter

    Dec 30, 2002
    Thank you so much. I was able to find what we needed from the info you sent. We have worked for days trying to get straightened out. Nothing was working. All of you guys are a God send. We would have never been able to fix it without you guys. It is great to have some where to turn to get help. Again, Thanks!

  7. Byteman

    Byteman Gone but Never Forgotten

    Jan 24, 2002
    Hey, good going....when you get the video working in a decent way, you may want to open the Display Properties again, and set the monitor Refresh rate to "Default"....you could of course look up the exact setting in MHGZ from monitor specs....the default or Optimal setting usually works....70HZ is usually OK, too. Sometimes they show "UNKNOWN" this you do not want...
    You can also set the color bit-depth, and resolution to make the screen display more of desktop, web pages, etc....you do all this using the same method> Right click empty spot desktop, etc.
    You can also change font size between Large and Small.
    800x600 resolution with Large Fonts pleases most people using win98se. I use a bit higher, since most sites are optimized for it now, and my video card etc supports it.
    Glad to help. That IBM site works OK if you hit enough keys....

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