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[Resolved] divide error in MSO97.dll

Discussion in 'Business Applications' started by Richard B, Jan 11, 2003.

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  1. Richard B

    Richard B Thread Starter

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    MSOFFICE Word 97 suddenly won't open...receiving "Divide error in MSO97.dll at 0177: 306df600" Program was working perfectly for the last 4 years. The ONLY things done just prior to this defect was to do a Norton 2003 Virus check, then a "fast & safe cleanup", followed by my bi-monthly "defrag". All checks proceeded normally. I removed the entire MSWord program and reloaded using the same program disks used for the initial install (that came with my Compac Presario 5600i). I have gone thru the hard drive and Norton checked everything...did find one lost chain that Norton repaired. Re-loaded the program again but I continue to receive the Divide error as stated...suggestions on where to look to fix this...I'd really like to get back into MSWord as some work is piling up on me....
     
  2. ratchet

    ratchet

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  3. Richard B

    Richard B Thread Starter

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    Downloaded and installed the service release updates (SR-1 & SR-2) from Microsoft at the location you advised. This corrected whatever glitch I had and Word 97 is working again. Thanks for your input and direction Ratchet
     
  4. ratchet

    ratchet

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    Glad I could help, and it worked. Thanks for letting me know.
     
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