[Resolved] downloading

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tanya

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Joined
Nov 2, 2001
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63
hi there you amazing people,
have had a virus and the pc has been to a man who can and is now fine had to have eveything wiped off to reinstall windows all seems fine apart from I am trying to download msn again for my daughter(saves on the phone bills!!!) and it is soooo slow don't think it will ever do it, is it possible that I may need to reinstall something for faster downloads? this is doing 11 bytes a second and has been on 1hr 45 mins until completion for the last hour!!!
it has only copied 15.9kb of 6.25mb,
hope this makes sense, kind regards, tanya
 
Joined
Dec 9, 2000
Messages
45,855
You may have a very bad connection, either to your ISP or to the MSN servers. You will probably have to disconnect and try reconnecting and starting over.

Hold the mouse over the computer icons near the clock to see what your connection speed is to your ISP. On dialup you should expect at least 33 kbps.

You can also try installing a download manager which will resume interrupted downloads.

One many like that does not install ad or spyware is FreshDownloads

http://www.freshdevices.com/freshdown.html
 

tanya

Thread Starter
Joined
Nov 2, 2001
Messages
63
my connection speed says 37333 bps, don't understand that , sorry , have tried reconnecting. what do you reccomend
 
Joined
Dec 9, 2000
Messages
45,855
The problem is not with your orginal connection speed then, but likely the server you are connecting to for the download. Sometimes trying at a different time of day will help. You should be getting a download speed of approximately 4k bps

Had the same problem a few days ago trying to download an antivirus update. I just put it off about 12 hours and it then downloaded normally.
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,327
First Name
Frank
Tanya:

Even at a slow 56K speed of 37,333 bps, your computer should be downloading MSN Messenger a lot faster than that. Have you tried downloading it from a different site?

If AOL has previously been installed in your computer, it can play havoc with your connection. It needs to be completely cleaned out.

You might take a look at my article on 56K dial-up tweaks and fixes.


Frank's Windows 95/98 Tips
 

tanya

Thread Starter
Joined
Nov 2, 2001
Messages
63
thank you people, did as you said and waited until today seems fine now,
 
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