[Resolved] Fatal Exception OE

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rcourtright

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Jan 27, 2003
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For about the past week I have had the BSOD pop up with the message A fatal exception 0E has ocurred in 0028:00000002. Press any key to continue. The current application will be terminated. Then the computer freezes. This usually happens whenever I try to access windows explorer, cd-rom-rw-dvd or the A drive. I have been searching all over the internet for help, but no one seems to have this particular fatal exception. I recently installed Madden 2003 and Kodak digital camera software. That may have something to do with it, but I am not sure. I have tried to delete some programs to free up some memory, but I had no luck. Please help!!
 

Del

Joined
Aug 31, 2001
Messages
3,452
Windows is tied in with IE, have you tried going to Start > Settings > Control Panel and double click Add / Remove Programs. Select Microsoft Internet Explorer and INternet Tools, click add / remove at the bottom and do a repair on IE>
 

rcourtright

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Jan 27, 2003
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No, I have not tried to do a repair on IE yet. I will try it tonight and let you know how it goes tomorrow. Thanks!
 

rcourtright

Thread Starter
Joined
Jan 27, 2003
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I tried to repair IE but it did not work. I still get the BSOD. I tried to remove the Madden NFL 2003 game. It will not let me uninstall it! I don't know why. I tried the start>settings>control panel>add/remove programs and just using the games uninstall program. When I try to uninstall the game a text box pops up with a buch of wingding type letters. Then it will not let me do anything. I have to press ctrl+alt+delete to take away the text box. Now, I am thinking this is the problem with my computer, but I can't uninstall the game!! I also checked out my hard drive space and virtual memory. They have plenty of space left. Could someone now please help me to uninstall that stupid football game???!!!Hopefully that is the problem.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
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Dec 14, 2002
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56,452
That is fatal exception 0E that is number 0 not letter O

It is frequently caused by a driver conflict so i would suspect the kodak camera before the game
 

Del

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Aug 31, 2001
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I didn't see anywhere in the post where you said what operating system you were running..
 

rcourtright

Thread Starter
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Jan 27, 2003
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9
I am going crazy! I tried Rollin Rog's suggestion, but it didn't work. I just got a different error message. When I clicked on my computer the message A fatal exception error 0E has occurred at 0028:00000013. The current application will be terminated. ???!!
Then I went into safe mode to uninstall the Madden Football game. It was successfully uninstalled, but it didn't fix the problem. Then I deleted the Kodak software (most of it). I tried to delete this one part called kodak SD-MMC Reader. When I tried to uninstall this it went to a blue screen and said fatal error 0E has occurred at 0028:00000013 so I pressed any key and then I got another error that said a fatal error 0D has occurred at 0246:015F47FB. This is the first time I have ever gotten any other message than the 0E 0028:00000002. I started up in safe mode to see if I could delete the SD-MMC Reader from there. When I tried to uninstall it a text box appears with the word SEVERE and a red circle with an x in it. It says the system display needs to be set to 16- bit color or higher. To change settings click start>control panel>display. So I went to the settings tab on the display and it would not let me choose any other option other than 16 (it didn't have any other options). So I got out of safe mode and tried to change it from normal mode. It gave me three options 16, 256, or true 16. So I changed it to 256, and restarted the computer. The changes didn't save and I still got the blue screen error when trying to uninstall the SD-MMC Reader program. I am at the end of my rope!!!
 
M

MadDogMugsy

make sure your Win98 operating system is up to date
Go to http://windowsupdate.microsoft.com scan and make sure you have the latest & greatest for your system. Other manufacuters will also be involved here (ie for drivers ... it is a very convenient way for them to get the word out)

cheers
MDM
 

rcourtright

Thread Starter
Joined
Jan 27, 2003
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9
One more thing...right when I start up the computer and press ctrl+alt+delete it says that explorer is running along with a whole bunch of other programs I am not familier with. I believe they are startup programs. When I ran the msconfig and unchecked the startup group nothing was there except for explorer when I checked the ctrl+alt+delete box. Obviously explorer should not be running. Does this mean internet explorer or windows explorer?
 
M

MadDogMugsy

explorer must run - it is an essential system file


(it is not the same as Internet Explorer

MDM
 
Joined
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Messages
45,855
We can help you sort out what's running if you give us a post of your current startups using the StartupList application from the site below. You probably have a lot there you don't need and some of it may not be legit.

However if you unchecked all those startups in msconfig, it's not likely to be a resolution of the problem. (They have to be enabled, by the way, for the Startuplist to see them).

http://www.lurkhere.com/~nicefiles/

A brief look at google hits (see google > groups) especially, for some of those errors, suggests they may related to the cd-rom software itself. Are you using a burner and have you installed or uninstalled anything that would affect the software it uses?

You may have a corrupt video driver installation if you cannot change settings there. Sometimes startups can interfere with changes in display settings. Programs for video conferencing, for example, can lock the settings.
 

rcourtright

Thread Starter
Joined
Jan 27, 2003
Messages
9
I do have a burner, but I never use it much. Should I uninstall and reinstall the EZ CD Creator software for the burner? I haven't installed or uninstalled anything that would have affected it. My boyfriend downloaded a trial version of EZ CD creator #5. He said he deleted it because the trial ran out after about two weeks. Possibility?? If it has something to do with the hardware my best bet is to take it to a technician. But how will I know it is the hardware.? This is so annoying! I don't know if I should just give up and buy a new one or take it in for a look. My computer is almost 4 years old. Since I can't use my cd-rw-dvd or floppy in normal mode can I back up all of my files in safe mode? This is going to be the worse case senario if I decide screw it I am getting a new computer! I will have the list of the startups tomorrow.
 
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