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[Resolved] Files become hidden and can't unhide.

Discussion in 'Earlier Versions of Windows' started by Mullins, Jan 7, 2002.

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  1. Mullins

    Mullins Thread Starter

    Jan 7, 2002
    Has anyone seen normal user created folders suddenly becoming hidden magically. And the folder property has the hidden property checked but grayed-out so it can not be unhide?

    I recently did the latest critical updates for Window ME and also ran the McAfee Scan (ver 4.03) with the latest DAT file.
    After everything was installed and checked I noticed some folders I made on the desktop were missing (deleted I thought). I did a file search and found them hidden on the desktop. (I then made all hidden files visible and there they were.)

    Immediate Problem:
    So, I tried to unhide it but the properties hidden check box was
    checked and grayed-out...I could not uncheck it. So the folder can't be unhide.

    I rebooted...probably not the best thing at the time...because
    then I noticed more folders becoming hidden. Also, links in my Start-Program list began to disappear (ie., Accessory, System, Game...) mainly because those folders were becoming hidden as well. [Note: for awhile more folders became hidden after reboots
    or accessing the folders.]

    I did run Scandisk to check the harddrive and it would run for
    awhile then seem to sit for ever....I would cancel and rerun and
    then it would be fine.

    I have recently ran scandisk, defrag, regscan, etc. and everything seems fine. All in all several folders here and there became hidden and I tried to unhide them but the hidden button is grayed out.

    System Stable:
    It seems that no additional folders have become hidden since that day12/23. No virus was found and no other problem has occured. I don't know what made the folders permenately hidden.

    Has anyone seen this happen? Any suggestions to unhide these folders?
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Mar 19, 2001
    Hiya and welcome

    Well, this is a strange one. One thing I can think of is a trojan, but then you did do the scan. Apart from that, it may be a spyware program conflicting with other programs.

    Go here and downlaod AddAware www.lavasoftusa.com
    Install and run, ensuring that Deep Registry Scan is enabled. Remove all except any references to Web3000 or new.net. If you're unsure, copy/paste the list.

    Whilst you're there, get RefUpdate. Install and run to get the latest updates.

    Also, what is your OS?

    Plus, lets have a look at those startup programs.

    Go to Run and type MSINFO32. On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.


  3. Mullins

    Mullins Thread Starter

    Jan 7, 2002
    Hello and Thank you,

    I added the Ad-aware and RefUpdate files.
    The run did the deep reg scan and found some
    suspicious files:

    Log files from Gator, WhenU,
    DSSAgent key:HKEY_LOCAL_MACHINE\software\broderbund software\dss\
    Gator key:HKEY_LOCAL_MACHINE\software\gator.com\
    SaveNow key:HKEY_LOCAL_MACHINE\software\whenu\
    SaveNow key:HKEY_CLASSES_ROOT\wusn.1\
    Web3000 key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\stashedgef
    Web3000 key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\stashedgmg
    DSSAgent key:Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\BBStore\DSS\DSSAGENT.EXE

    Ad-aware pretty much deleted all the unwanted files and
    then initialized the following. Also, it went through all my
    cookies and deleted a bunch of site counter cookies.


    I hope this means I didn't have any spyware loaded.

    Oh, here is the msinfo32 startup. I am running Windows Me.
    Adaptec DirectCD c:\progra~1\adaptec\directcd\directcd.exe
    AvconsoleEXE c:\program files\network associates\mcafee virusscan\avconsol.exe
    CreateCD c:\progra~1\adaptec\easycd~1\createcd\createcd.exe -r
    QuickTime Task c:\windows\system\qttask.exe
    SystemTray systray.exe
    TaskMonitor c:\windows\taskmon.exe
    Vshwin32EXE c:\program files\network associates\mcafee virusscan\vshwin32.exe
    Vshwin32EXE c:\program files\network associates\mcafee virusscan\vshwin32.exe
    VsStatEXE c:\program files\network associates\mcafee virusscan\vsstat.exe /showwarning

    Thanks for the links to the neat programs.
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Mar 19, 2001

    You have Web3000 and Gator.

    Go to AddRemove and uninstall Gator. Now, to uninstall Web3000 you need to find the software that has installed it.

    Now, I have a link at home, but I don't have my bookmarks here at work. So, go here and see if you have any of the programs listed.


    When I get back, I can search on Web3000 and find the culprit.

    When the program has been found, we can uninstall it and then go on. DON'T remove anything with AddAware at the moment.


  5. Mullins

    Mullins Thread Starter

    Jan 7, 2002
    Good news...
    The hidden property on my personal folders can now be
    changed. They are no longer grayed-out. Most were
    converted to READ only from hidden ....

    Your suggestions to run Ad-aware and remove
    the WEB3000 seemed to make this possible.

    I checked some webpages on how to remove Web3000
    and took care the rest.

    Ad-aware finds no suspicious files currently. (It does
    occasionally remove some double-click cookies.)

    All my folders-files have been changed to normal attributes...
    (which means all my files are currently not read only,
    not hidden, and not archived). I will have to see which
    ones I will hide and make read-only later. Especially
    my winsock.dll.....

    Thanks again,
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