Hi Everyone,
I must state for the record before I begin that I am totally illiterate when it comes to computers. I'm asking if anyone out there would be gracious enough to help me get out of a minor predicament. I received word from a well intended individual that my system may have become infected because I was in her address book. After reading the email I verified that I did have what appeared to be a 'virus' and deleted it without first verifying the authenticity of the email. Obviously she was misinformed as well as me. So...to make a long story short, I deleted the file and now I'm trying to restore it according the the directions and appear to have run up against a brick wall. The file is Sulfnbk.exe
I went to the 'run' feature from my start menu and proceeded to restore. When I got to the last part I get an error message that states the file was not found in the "FROM" location. Everything is set up on my C: drive so I don't know what is happening. Any recommendations for a rookie?? Thanks in advance for the help.
I must state for the record before I begin that I am totally illiterate when it comes to computers. I'm asking if anyone out there would be gracious enough to help me get out of a minor predicament. I received word from a well intended individual that my system may have become infected because I was in her address book. After reading the email I verified that I did have what appeared to be a 'virus' and deleted it without first verifying the authenticity of the email. Obviously she was misinformed as well as me. So...to make a long story short, I deleted the file and now I'm trying to restore it according the the directions and appear to have run up against a brick wall. The file is Sulfnbk.exe
I went to the 'run' feature from my start menu and proceeded to restore. When I got to the last part I get an error message that states the file was not found in the "FROM" location. Everything is set up on my C: drive so I don't know what is happening. Any recommendations for a rookie?? Thanks in advance for the help.