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[Resolved] iexplorer unable to download, instead opens a blank page

Discussion in 'Virus & Other Malware Removal' started by buckethead, Apr 19, 2004.

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  1. buckethead

    buckethead Thread Starter

    Joined:
    Apr 19, 2004
    Messages:
    50
    I use internet explorer to surf the net and two weeks ago I had a browser hijacker that used to change my homepage and everytime I click on any link, it used to take me to their site. (I don't remember the name now) I used spybot and adware but it did not pick up anything so I downloaded CWShredder, rebooted in safe mode and got rid of it. However, it seems the problem is not completely solved yet. Everytime I click on any download, it just doesn't work. Instead it opens a blank page with HTTP:/// on the address bar. Can someone please help me with that. Here is also my hijackthis file :
    Logfile of HijackThis v1.97.7
    Scan saved at 11:58:05 AM, on 4/19/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
    C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Peter Konyak\My Documents\zextra\HijackThis.exe

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O8 - Extra context menu item: Translate Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: SWF Catcher (HKLM)
    O9 - Extra 'Tools' menuitem: Sothink SWF Catcher (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - https://www.gamespyid.com/alaunch.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Put a check in this HijackThis Scanlog entry, close the browser, and select "fix Checked":

    O2 - BHO: (no name) - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll

    For some of those downloads, can you right click on the url and select "save target as"?

    Also review this link and follow the instructions for re-registering ALL of the dlls covered there (start with urlmon.dll):

    http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q281679
     
  3. buckethead

    buckethead Thread Starter

    Joined:
    Apr 19, 2004
    Messages:
    50
    Dude all I gotta say is that YOU ROCK!!!!
    Everything is back to normal and ya, thanks for your help. Two Colorful sky high thumbs up to you!!!
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Good to hear, and you are most welcome :)
     
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