[Resolved] Illegal operation shutdown

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stesta

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Joined
Feb 8, 2003
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I hope someone can help. I have a message that keep popping up that says , This program has performed an illegal operation and will be shutdown. Then I have to start all over again.:mad: I have cleared my history, cookies and temp internet files. I also have removed all games and useless programs, but I still get the message:mad: If anyone has any ideas I would really appreciate it. Someone told me I had a program that wasn't reacting well with something else, but I am really computer illeterate.
Thanx,
Stesta ( Novice )
 

Del

Joined
Aug 31, 2001
Messages
3,452
What program is it? Do you see a details button to get more information??
 

stesta

Thread Starter
Joined
Feb 8, 2003
Messages
25
It does have details when it pops up again I will let you know what it says.
Thanx!!!!!
 

stesta

Thread Starter
Joined
Feb 8, 2003
Messages
25
It did it again, I clicked on details and it said, Explorer caused invalid page fault in module <unknown>. Does that help any.
thanks again
 
Joined
Oct 4, 2002
Messages
2,773
Hi stesta

We really need the Full and Exact error message (what module does it refer to)

If you post your startup list we may be able to spot something

Please post your startup list by doing the following :-

Please go here and download startuplist 1.51 :-

http://www.lurkhere.com/~nicefiles/

Download to any folder or your desktop
Unzip the zipfile
Double click the exe file
go to Edit - select all - copy - and paste the results in a new post here

steam
 

stesta

Thread Starter
Joined
Feb 8, 2003
Messages
25
I can't seem to get the start up list to you. Sorry. I will try to get all of the error message the next time it pops up.
 
Joined
Oct 4, 2002
Messages
2,773
Hi stesta

At what point are you stuck with the startup list

Have you Downloaded the file to any folder or your desktop ?

Have you unzipped the zipfile ?

Have you double clicked the .exe file ?

Do you you then have a text file ?

steam
 

stesta

Thread Starter
Joined
Feb 8, 2003
Messages
25
I have the zip file icon on my desktop, but i don't know how to transfer it to this forum. I can view the text in the file. Sorry to be so difficult, but like i said i'm truly a newbe.
 

Del

Joined
Aug 31, 2001
Messages
3,452
Click edit and select all, then edit again and copy.
Then put the mouse cursor into the text box here and right click and select paste.
 

stesta

Thread Starter
Joined
Feb 8, 2003
Messages
25
StartupList report, 2/8/03, 3:39:04 PM
StartupList version: 1.51
Started from : C:\WINDOWS\TEMP\STARTUPLIST.EXE
Detected: Windows 98 SE (Win9x 4.10.2222A)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\WINDOWS\SYSTEM\HPHMON03.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\PHOTO IMAGING\HPI_MONITOR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\INCREDIMAIL.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE
C:\PROGRAM FILES\SAVE\SAVE.EXE
C:\PROGRAM FILES\EZULA\MMOD.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HPHIPM09.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\POWERARCHIVER\POWERARC.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\WINDOWS\TEMP\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
SystemTray = SysTray.Exe
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
HPDJ Taskbar Utility = C:\WINDOWS\SYSTEM\hpztsb04.exe
HPHmon03 = C:\WINDOWS\SYSTEM\HPHMON03.EXE
CXMon = "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
Share-to-Web Namespace Daemon = C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
IncrediMail = C:\PROGRA~1\INCRED~1\bin\IncrediMail.exe /c
wcmdmgr = C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
LoadQM = loadqm.exe
WhenUSave = C:\PROGRA~1\SAVE\Save.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Desktop Weather = C:\PROGRAM FILES\THE WEATHER CHANNEL\THE WEATHER CHANNEL.exe
Lost Beachs screen saver = "C:\Program Files\Lost Beachs\screen saver\TaskTray.exe"
eZmmod = C:\PROGRA~1\ezula\mmod.exe

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 7/2/2003, 15:39:20)

[rename]
NUL=C:\WINDOWS\TEMP\GLB1A2B.EXE

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\WINDOWS\SYSTEM\SHOWBARBHO.DLL - {80841D20-757E-4A6B-9934-2B3CB9AE83CB}

--------------------------------------------------

Enumerating Download Program Files:

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[WTHoster Class]
InProcServer32 = C:\WINDOWS\WT\WEBDRIVER\WTHOSTCTL.DLL
CODEBASE = http://www.wildtangent.com/install/wdriver/ddc/shockwave/blackhawkstriker/wtinst.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[MetaStreamCtl Class]
InProcServer32 = C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MEDIA PLAYER\AXMETASTREAM.DLL
CODEBASE = https://components.viewpoint.com/MTSInstallers/MetaStream3.cab?url=www.viewpoint.com

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37599.7190625

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\XSCAN53.OCX
CODEBASE = http://a840.g.akamai.net/7/840/537/2003012801/housecall.antivirus.com/housecall/xscan53.cab

--------------------------------------------------
End of report, 5,273 bytes
Report generated in 0.122 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

See if this is it.
 
Joined
Oct 4, 2002
Messages
2,773
Hi stesta

Go to start\settings\control panel - click add\remove programs and uninstall Save (also known as WhenuSave and SaveNow)

Then Please Download and install SpyBot,

http://www.lurkhere.com/~nicefiles/

click the online tab to search for and download the updates, then shut down and relaunch SpyBot.

Go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
These aren't needed for our present purpose, and you can always experiment with them later on.

Finally, after closing down Internet Explorer, click 'Check for problems', and have SpyBot remove all it finds 'Fix selected problems'

you may have to run spybot more than once to clear everything

Remove everything pre-ticked in Red

Then please post another startup list

steam
 

stesta

Thread Starter
Joined
Feb 8, 2003
Messages
25
StartupList report, 2/8/03, 4:23:03 PM
StartupList version: 1.51
Started from : C:\WINDOWS\TEMP\STARTUPLIST.EXE
Detected: Windows 98 SE (Win9x 4.10.2222A)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\WINDOWS\SYSTEM\HPHMON03.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\PHOTO IMAGING\HPI_MONITOR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\INCREDIMAIL.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\POWERARCHIVER\POWERARC.EXE
C:\WINDOWS\TEMP\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
SystemTray = SysTray.Exe
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
HPDJ Taskbar Utility = C:\WINDOWS\SYSTEM\hpztsb04.exe
HPHmon03 = C:\WINDOWS\SYSTEM\HPHMON03.EXE
CXMon = "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
Share-to-Web Namespace Daemon = C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
IncrediMail = C:\PROGRA~1\INCRED~1\bin\IncrediMail.exe /c
LoadQM = loadqm.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Desktop Weather = C:\PROGRAM FILES\THE WEATHER CHANNEL\THE WEATHER CHANNEL.exe
Lost Beachs screen saver = "C:\Program Files\Lost Beachs\screen saver\TaskTray.exe"

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 7/2/2003, 15:39:20)

[rename]
NUL=C:\WINDOWS\TEMP\GLB1A2B.EXE

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\WINDOWS\SYSTEM\SHOWBARBHO.DLL - {80841D20-757E-4A6B-9934-2B3CB9AE83CB}

--------------------------------------------------

Enumerating Download Program Files:

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[WTHoster Class]
InProcServer32 = C:\WINDOWS\WT\WEBDRIVER\WTHOSTCTL.DLL
CODEBASE = http://www.wildtangent.com/install/wdriver/ddc/shockwave/blackhawkstriker/wtinst.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[MetaStreamCtl Class]
InProcServer32 = C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MEDIA PLAYER\AXMETASTREAM.DLL
CODEBASE = https://components.viewpoint.com/MTSInstallers/MetaStream3.cab?url=www.viewpoint.com

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37599.7190625

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\XSCAN53.OCX
CODEBASE = http://a840.g.akamai.net/7/840/537/2003012801/housecall.antivirus.com/housecall/xscan53.cab

--------------------------------------------------
End of report, 4,957 bytes
Report generated in 0.906 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Ok, here it is. thanks
 
Joined
Oct 4, 2002
Messages
2,773
Your startup looks a lot cleaner now

Do you know what this is SHOWBARBHO.DLL it is shown as a BHO (Browser Helper Object) but I can find no information on it.

You do not appear to have any anti-virus software or a firewall - you should have both

A very good free anti virus is AVG

and a good free firewall is Zonealarm

steam
 

stesta

Thread Starter
Joined
Feb 8, 2003
Messages
25
I have no idea what that is. If you will tell me how to get rid of it. I will load the firewall and the anti virus. Thanks ALOT for your help.
Stesta
 
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