(Resolved) Inability to Log-on to Internet Bank & Vanguard

Suddenly, on Friday 17 Jan 03, I am unable to log-on to Secure Log-in page of Internet Banking
and Vanguard.com. I can reach the sites OK but when the
Log-in page attempts to surface, it gets
86% of the way, then freezes there.
**I have no trouble getting on any other site.

1998 SONY Vaio 220, 159 RAM, Pent II,
MSWin98 2nd Ed.
AOL V6.

*I had a Security Red X Alert under Internet Options,
SECURITY, but
cleared that by adjusting the Hardware Accelerator.

I've had that problem for years, but ignored it since it
didn't cause any other problems that I know of.
That did not cure the Log-in problem, but where the
Logon page
attempted to surface by 30% before freezing, it now
attempts to surface by 86% before freezing.
Question: Is it possible that this is the problem?

I tested Vanguard & Banking Log-in by using the Library free
access and I can log-on to these sites immediately. So, it's
definitely in my setup...or AOL6. I checked with AOL & they
ran me through cache clearing & so forth...no success there.
Their standard phrase: Call the mfg: SONY.
I e-mailed SONY & they referred me to telephone help.
Called that but they don't list help for 1998 SONY 220, leaving
me with a dial tone.

I have not downloaded anything significant in the past
month.

Question: Can you advise me on what procedure to
follow to be able to connect to log-on to my Log-in pages of
Internet Bank & Vanuard.com?

 

I am suddenly unable to bring up log-in page of Internet
Banking and Vanguard.com. I can go to each
of their sites and link to anywhere within them,
but when I try to bring up the log-in page, it
will not surface and allow access to the Secure
pages. It tries to surface, then freezes there. I
can exit out of it easily.

I've cleared caches & done everything AOL suggested.

Can anyone help me with this problem?
SONY Vaio 220, RAM159, AOL6, IE

 

Eddie: RE Inability to access Log-in Page

1. : No file called HOSTS
2. Did Internet Options deletions
Cleared all contents.
3. Cleared all Forms and Passwords
4. Advanced..unticked Insta on Demand
5. Security..Ticked Empty Temporary Internet Apply OK
6. Cookies: Restricted site: would not allow deleting of
the contents of this file. (Some 700 cookies)
7. Spider ??? Copied & pasted link: Result: ERROR404
File not found.

Finish: Checked Vanguard.com & attemped to log in...NO LUCK

Question: Since this did not work, should I go back and Enable Insta on Demand? or redo anything I may have disrupted?

I appreciate any help. bye. Francey

 

Eddie:
I try to access and log into the secure sites, that have been blocked to me, several times each day, and as of late this morning, was unable to.

Then tonight, I tried again and lo and behold, the log-in page came up and I was able to access the secure site...not once,
but twice...I am certainly hoping that whatever caused the
blockage and freezing of this secure area is no longer there and I will be free to access it from now on...

After almost two weeks of this aggravation, I'm so relieved
that the sites are now accessible.

It is really wonderful that others will readily take the time to share their expertise to solve sticky problems and I do thank you for your help..

I intend to download the Spybot and study it and learn what
it has to offer. Thanks again. BYe. Francey

 

Fransey, please just reply to this one thread. I've merged the other to it; multiple threads for the same problem only cause duplication and confusion.

 

So sorry about that...
When I got no replies at that site I figured I was in the
wrong place.....so posted in this site where I immediately
received help.

I'll be very careful in the future about that and make sure
I delete any former post before I enter a new area.
Thanks for your reminder. Bye. Francey