Hi...
Thanks for the reply. I forgot to mention that I have Win98. I don't know the original version of wmp. I downloaded wpm 9. The original is installed in Microsoft NetShow and the second is listed separately in the Start menu.
When I click anything wmp, I get "an internal application error has occured". The original had been working fine, and then it suddenly started giving me the error. The only thing I remember installing recently is the Flash Player 6 upgrade.
I've read the other thread and I'm a computer idiot and don't know where to begin deleting files if that's what I need to do. I need clear guidance.....thanks.
This is my Start-up list:
StartupList report, 2/17/03, 8:18:42 AM
StartupList version: 1.33.0
Started from: C:\UNZIPPED\STARTUPLIST\STARTUPLIST.EXE
Detected: Windows 98 SE (Win9x 4.10.2222A)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\ptsnoop.exe
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE
C:\WINDOWS\TWAIN_32\SCANWIZ5\SDII.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\SIERRA\HOYLE WORD GAMES 3\WORDGAMES.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINZIP\WINZIP32.EXE
C:\UNZIPPED\STARTUPLIST\STARTUPLIST.EXE
--------------------------------------------------
Listing of startup folders:
Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Microtek Scanner Finder.lnk = C:\WINDOWS\Twain_32\ScanWiz5\SDII.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
ScanRegistry = c:\windows\scanregw.exe /autorun
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SystemTray = SysTray.Exe
CountrySelection = pctptt.exe
PTSNOOP = ptsnoop.exe
StillImageMonitor = C:\WINDOWS\SYSTEM\STIMON.EXE
AVG_CC = C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
Avgserv9.exe = C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
--------------------------------------------------
File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command
(Default) = "%1" %*
--------------------------------------------------
File association entry for .COM:
HKEY_CLASSES_ROOT\comfile\shell\open\command
(Default) = "%1" %*
--------------------------------------------------
File association entry for .BAT:
HKEY_CLASSES_ROOT\batfile\shell\open\command
(Default) = "%1" %*
--------------------------------------------------
File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command
(Default) = "%1" %*
--------------------------------------------------
File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command
(Default) = "%1" /S
--------------------------------------------------
File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command
(Default) = C:\WINDOWS\SYSTEM\MSHTA.EXE "%1" %*
--------------------------------------------------
Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
[{89820200-ECBD-11cf-8B85-00AA005B4383}]
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {89820200-ECBD-11cf-8B85-00AA005B4383}
[>PerUser_MSN_Clean]
StubPath = c:\windows\msnmgsr1.exe
[PerUser_LinkBar_URLs]
StubPath = c:\windows\COMMAND\sulfnbk.exe /L
[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {44BBA840-CC51-11CF-AAFA-00AA00B6015C}
[{7790769C-0471-11d2-AF11-00C04FA35D02}]
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {7790769C-0471-11d2-AF11-00C04FA35D02}
[>IEPerUser]
StubPath = RUNDLL32.EXE IEDKCS32.DLL,BrandIE4 SIGNUP
[{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}]
StubPath = C:\WINDOWS\SYSTEM\updcrl.exe -e -u C:\WINDOWS\SYSTEM\verisignpub1.crl
[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP
--------------------------------------------------
Load/Run keys from C:\WINDOWS\WIN.INI:
load=
run=
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\THETWO~1.SCR
--------------------------------------------------
Checking for EXPLORER.EXE instances:
C:\WINDOWS\Explorer.exe: PRESENT!
C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
--------------------------------------------------
C:\WINDOWS\WININIT.BAK listing:
(Created 14/2/2003, 8:23:14)
[rename]
NUL=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455
C:\PROGRA~1\GRISOFT\AVG6\version.avg=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\version.avg
C:\PROGRA~1\GRISOFT\AVG6\avgk32.dll=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avgk32.dll
C:\PROGRA~1\GRISOFT\AVG6\avgse.exe=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avgse.exe
C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avgcc32.exe
C:\PROGRA~1\GRISOFT\AVG6\avgw.exe=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avgw.exe
C:\PROGRA~1\GRISOFT\AVG6\avgcore.vxd=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avgcore.vxd
C:\PROGRA~1\GRISOFT\AVG6\setup.exe=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\setup.exe
C:\PROGRA~1\GRISOFT\AVG6\avgscan.exe=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avgscan.exe
C:\PROGRA~1\GRISOFT\AVG6\avg.ovl=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avg.ovl
C:\PROGRA~1\GRISOFT\AVG6\avg6.avi=C:\PROGRA~1\GRISOFT\AVG6\$AVGUPD$.455\avg6.avi
--------------------------------------------------
C:\AUTOEXEC.BAT listing:
@C:\PROGRA~1\GRISOFT\AVG6\bootup.exe
@ECHO OFF
rem
rem *** DO NOT EDIT THIS FILE! ***
rem
rem This file was created by the System Configuration Utility as
rem a placeholder for your AUTOEXEC.BAT file. Your actual
rem AUTOEXEC.BAT file has been saved under the name AUTOEXEC.TSH.
rem
C:\ESSAUDIO.COM
--------------------------------------------------
C:\CONFIG.SYS listing:
DEVICE=C:\ESSAUDIO.SYS
rem
rem *** DO NOT EDIT THIS FILE! ***
rem
rem This file was created by the System Configuration Utility as
rem a placeholder for your CONFIG.SYS. Your actual CONFIG.SYS
rem file has been saved under the name CONFIG.TSH.
rem
--------------------------------------------------
C:\WINDOWS\DOSSTART.BAT listing:
@echo off
c:\mouse\mouse.exe
LH C:\WINDOWS\COMMAND\MSCDEX.EXE /D:IDECD001 /M:12
C:\ESSAUDIO.COM
--------------------------------------------------
Checking for superhidden extensions:
.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden
--------------------------------------------------
Enumerating Browser Helper Objects:
(no name) - C:\WINDOWS\SYSTEM\NZDD.DLL - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C}
--------------------------------------------------
Enumerating Task Scheduler jobs:
Tune-up Application Start.job
Windows Critical Update Notification.job
--------------------------------------------------
Enumerating Download Program Files:
[CV3 Class]
InProcServer32 = C:\WINDOWS\SYSTEM\WUV3IS.DLL
CODEBASE =
http://windowsupdate.microsoft.com/R1044/V31Controls/x86/w98/en/actsetup.cab
[MSN File Upload Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\MSNUPLD.DLL
CODEBASE =
http://sc.communities.msn.com/controls/FileUC/MsnUpld.cab
[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNPUPLD.DLL
CODEBASE =
http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab
[ContentAuditX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\CONTEN~1.OCX
CODEBASE =
http://a840.g.akamai.net/7/840/5805...ch.com/audit/includes/ContentAuditControl.cab
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE =
http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
[Brix6ie Control]
InProcServer32 = C:\WINDOWS\SYSTEM\BRIX6IE.OCX
CODEBASE =
http://a19.g.akamai.net/7/19/7125/1245/ftp.coupons.com/v6/brix6ie.cab
[QuickTime Object]
InProcServer32 = C:\WINDOWS\SYSTEM\QTPLUGIN.OCX
CODEBASE =
http://www.apple.com/qtactivex/qtplugin.cab
[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE =
http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37595.2589236111
[MSN Chat Control 4.5]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNCHAT45.OCX
CODEBASE =
http://sc.communities.msn.com/controls/chat/msnchat45.cab
[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\XSCAN53.OCX
CODEBASE =
http://a840.g.akamai.net/7/840/537/2002112801/housecall.antivirus.com/housecall/xscan53.cab
[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\ASINST.DLL
CODEBASE =
http://www.pandasoftware.com/activescan/as/asinst.cab
[MSN Chat Control 4.2]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNCHAT42.OCX
CODEBASE =
http://sc.communities.msn.com/controls/chat/msnchat42.cab
[{32564D57-0000-0010-8000-00AA00389B71}]
CODEBASE =
http://codecs.microsoft.com/codecs/i386/wmv8ax.cab
--------------------------------------------------
End of report, 10,675 bytes
Report generated in 2.342 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Thanks,
schoolmarm