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{RESOLVED}juno

Discussion in 'Web & Email' started by lilaco, Nov 20, 2001.

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  1. lilaco

    lilaco Thread Starter

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    am having a problem with juno e-mail.....whenever i'm sent a .jpg attachment it will only open in wordpad and the picture does not appear. have never had this problem with previous computers. HELP !!!!


    HERB
     
  2. DoyceJ

    DoyceJ

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    Save it>highlight it>hold down the shift key and right click>choiose open with and select the program you want to use to view it>at the bottom of the open with box there should be a place to select "always open with this program".
     
  3. lilaco

    lilaco Thread Starter

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    doyce, you probably have the right answer but i can't follow your instructions. i receive the message....i hit show attachments....i hit the .jpg attachments and i then have the choice of opening the file, saving it to disk. if i hit save to disk....where do i save it in?? if i hit open file....i get word pad. ...i highlight the message and if i hold down the shift key & rt. click it doesn't give me the pull-down menu to choose open with. i'm lost.
    would it help if you call me @5613913820 or i call you to walk me through it??? or give me further instructions by e-m.
    thanks for your interest.


    herb
     
  4. DoyceJ

    DoyceJ

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    When you hit save it will open a box that will allow you to cruise anywhere you want and save. Click the down arrow next to the save in box>choose my document>click th little folder with the sparkles on it (create new folder)>type whatever you want to call it>click open and it should be saved. Then you can go to your desktop>open my computer>cruise to where the folder is>highlight it with one left click>hold the shift key and right click.
     
  5. lilaco

    lilaco Thread Starter

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    doyce, after doing this, will it now be the default for further .jpg files or do i have to go thru this each & everytime i receive subsequent .jpg's???


    herb
     
  6. DoyceJ

    DoyceJ

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    It should default if you clicked that "open with this program everytime" box. Let me know.
     
  7. lilaco

    lilaco Thread Starter

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    doyce, followed your last instructions but when i get to tell it what program i want to open it with....the "always open with this program" doesn't allow me to x it.

    do i open it with juno or internet explorer.

    sorry to keep bothering you.



    herb
     
  8. DoyceJ

    DoyceJ

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    Niether. Use a photo or picture program like mspaint or ms photo editor. You can play around with trying different options to open it, just make sure you dont have the box checked until you find the one you want. Its no big deal if you do, just do the shift+right click thing again.

    No bother. :)
     
  9. lilaco

    lilaco Thread Starter

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    doyce, solved the problem. control panel>folder options>file types>jpg. click on jpg and the stupid thing says jpg is set to open with wordpad.....changed it and jpeg to image preview. problem solved.
    next problem ......what should jbk files normally open to???right now it shows wordpad and the same gobble-di-gook appears.



    herb
     
  10. DoyceJ

    DoyceJ

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    Well, now dont I feel foolish. Its been so long I had totally forgotten about that.

    Not a clue on the jbk. Cant find much on it except programs to download to view it that I have never heard of. Is it a business thing? Try Excel or Adobe. If you have a Yahoo account try that. It will read almost anything.
     
  11. lilaco

    lilaco Thread Starter

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    doyce, re jbk......when i was having trouble with .jpg i thought i might want to re-install juno & so i made a back-up copy of my address book and put it to a desktop icon. having solved the .jpg problem, i still want to read the back-up.

    i'll try adobe & excel and see if it works. if they don't, i'll forget about it.


    herb
     
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