[Resolved] msinfo.exe error message

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hawkeye

Thread Starter
Joined
Jun 8, 2001
Messages
183
I need a little help here too. I am having the same problem on my pc as submitted by jlehmo7.

[1. MSINFO.EXE; cannot find the file 'msinfo.exe' (or one of its components). Make sure path & filename are correct and that all required libraries are available.

2. DESKTOP: Could not load or run the 'msinfo.exe' specified in the win.ini file. Make sure that the file exists on your computer or remove the reference to it in the win.ini file. ].

I copied the log I received from HijackThis and I compared the list of jlehmo7 and found several similar listing but I seem to have many others which I am not sure just how to handle. I printed out the list and it is 4 pages long! Hate to ask a repeat question but any advise?

There are listing refering to Netscape which is no longer on my pc. Anything that I don't need that might be slowing me down I would like to remove.
 
Joined
Dec 9, 2000
Messages
45,855
The Microsoft System Information utility is msinfo32.exe and it would never be referred to in win.ini

What you are likely seeing is a reference to a trojan file that may have been detected and removed by your antivirus program, but the registry or win.ini entries not corrected.

Post a HijackThis Scanlog and we will show you what to delete.

http://www.tomcoyote.org/hjt/
 

hawkeye

Thread Starter
Joined
Jun 8, 2001
Messages
183
Thanks Rollin' Rog. Is this what you need?
here is my list
will wait for your reply

Logfile of HijackThis v1.95.1
Scan saved at 7:43:24 AM, on 9/7/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\POPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\MSMGT.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?101 google (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?101 about:blank (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netscape.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s (obfuscated)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy-server:8080;https=proxy-server:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ams-server*
F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\msinfo.exe
O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Httper - {A5483501-070C-41DD-AF44-9BD8864B3015} - C:\PROGRAM FILES\HTTPER\HTTPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PopUpKiller] C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~2\DEFALERT.EXE
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton SystemWorks\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSMGT] C:\WINDOWS\MSMGT.EXE
O4 - HKLM\..\Run: [Internat Conf] \bootconf.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKCU\..\Run: [Task Bar] C:\WINDOWS\taskbar.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Forget Me Not.lnk = C:\Program Files\BRODERBUND\AG CreataCard\AGRemind.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\BRODERBUND\PrintMaster\PMremind.exe
O4 - Startup: BBYLP.EXE
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://www.expressit.com/Plugin/3DGreetings/vroom.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://zinio.earthc.net/images.zinio.com/reader/isetup.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.evermore.com/wfplayer/tdserver.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.25.152/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v10/investor.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create and Print ActiveX Plug-in) - http://www.americangreetings.com/cnp/Install/AxCtp.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?4,0,1323,0
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partners/shockwave/meninblackII/install.cab
O16 - DPF: {BD11A280-2E73-11CF-B6CF-00AA00A74DAF} - http://www.talkingbuddy.com/talkingbuddyinstall.exe
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37587.2988194444
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://peeper.axisinc.com/AxisCamControl.ocx
O16 - DPF: {5881537F-6EC4-11D4-A18C-00A0C9AF5124} (ImagePad.ctlImagePad) - http://www.clerk.org/inquiry/activex/ImagePad.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/210ee466c5ef6d356800/netzip/RdxIE601.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp
 
Joined
Dec 9, 2000
Messages
45,855
Well, you have a nice can of worms and hijackers for us to work on...

For starters, put checks in the following HijackThis Scanlog boxes, close all browser windows and click "fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?101 google (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?101 about :blank (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s (obfuscated)

F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\msinfo.exe

O2 - BHO: Httper - {A5483501-070C-41DD-AF44-9BD8864B3015} - C:\PROGRAM FILES\HTTPER\HTTPER.DLL

O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe

^^^ leftover due to a bug in the mdac installer

O4 - HKLM\..\Run: [MSMGT] C:\WINDOWS\MSMGT.EXE
O4 - HKLM\..\Run: [Internat Conf] \bootconf.exe

^^^ search hijackers

O4 - HKCU\..\Run: [Task Bar] C:\WINDOWS\taskbar.exe

^^^ worm>>http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_FRETHEM.J

O4 - Startup: BBYLP.EXE

^^ since this is an exe, not a shortcut you may have to manually find and delete it from the Start Menu startup folder.

>>> on rebooting, look for and delete these, probably in the Windows folder:

MSMGT.EXE
bootconf.exe
taskbar.exe

Finally, I would also strongly recommend installing, UPDATING, and running Spybot according to directions here:

http://tomcoyote.org/SPYBOT/

>>> also, since I see you say you no longer have Netscape, you can check and "fix" all the Scanlog references to Netscape that you see. I ignored that on my first look through.

Give us another Scanlog when ready.
 

hawkeye

Thread Starter
Joined
Jun 8, 2001
Messages
183
i am going to print this out and follow your instructions and will be back asap. doesn't look good does it. i had a hard time just getting to this reply.
 
Joined
Dec 9, 2000
Messages
45,855
I'm sure we will be able to clean it thoroughly, so don't worry about that; it may take an extra follow-up or two, but there is nothing particularly difficult there. Just a lot of it. HijackThis will take care of most of it; the rest is housecleaning.

I'll be back later in the afternoon (my time) to see how you're doing.
 

hawkeye

Thread Starter
Joined
Jun 8, 2001
Messages
183
Rollin' Rog

I checked and choose fix checked when I finished and it gave me a box with this in it.....

>54LlHYlbm#bVRm'YYRaePeSic^H`d'do,::ebVUShtD\#gMKl8#b{"

I rebooted and found bootconf & MSMGT through find files and folders. It says [ in properties] that they are Applicatons located in C:\Windows and also it says below it is an MS-DOS name MSMGT.EXE and it was the same for bootconf.
taskbar.exe I could never find.

I haven't done anything with them yet as I was not sure if I could delete [fix] them in HijackThis because it looked more like a program than just a file.
-----------------------------------
Here is the New Scanlog from HijackThis

Logfile of HijackThis v1.95.1
Scan saved at 3:11:12 PM, on 9/7/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\POPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\MSMGT.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netscape.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy-server:8080;https=proxy-server:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ams-server*
O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PopUpKiller] C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~2\DEFALERT.EXE
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton SystemWorks\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSMGT] C:\WINDOWS\MSMGT.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Forget Me Not.lnk = C:\Program Files\BRODERBUND\AG CreataCard\AGRemind.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\BRODERBUND\PrintMaster\PMremind.exe
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://www.expressit.com/Plugin/3DGreetings/vroom.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://zinio.earthc.net/images.zinio.com/reader/isetup.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.evermore.com/wfplayer/tdserver.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.25.152/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v10/investor.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create and Print ActiveX Plug-in) - http://www.americangreetings.com/cnp/Install/AxCtp.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?4,0,1323,0
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partners/shockwave/meninblackII/install.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37587.2988194444
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://peeper.axisinc.com/AxisCamControl.ocx
O16 - DPF: {5881537F-6EC4-11D4-A18C-00A0C9AF5124} (ImagePad.ctlImagePad) - http://www.clerk.org/inquiry/activex/ImagePad.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/210ee466c5ef6d356800/netzip/RdxIE601.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp
------------------------------------
A few other things..
Spybot is updated now. Can I deleted [fix] HTTPER and Velocity memory in Spybot? they are files and registry key
----------------------------------

Can I remove HTTPER from add and remove programs?

Can you tell me what MS T-Media display and ScanDisk ImageMate CF-SM v1.00 are and can they be removed from add and remove programs?
 
Joined
Dec 9, 2000
Messages
45,855
First, just to address the latter part of your questions first. Yes, you can have Spybot fix anything it targets.

The programs in Add/Remove programs can be researched using www.google.com -- that's all I do when I'm looking for info. However, verify the spelling -- that's SanDisk ImageMate, right?

MS-T-Media Display: http://www.kephyr.com/spywarescanner/library/tvhijacker/index.phtml

^^ it looks like this is MSMGT.exe. So if you can remove it through Add/Remove programs, great.

About HTTPER, yes: http://www.doxdesk.com/parasite/Httper.html

>>>>

If there are problems using Add/Remove programs for the above ...

-- Sometimes HijackThis entries will not delete because the file is in Running Tasks, and has the ability to regenerate itself. There are two methods to work around this, one is to do a Ctrl-Alt-Del and end task on it first:

C:\WINDOWS\MSMGT.EXE

... and then manually delete the file and use HijackThis to remove the registry entry.

The second is to reboot in Safe Mode and do the job there. You can try the first, if it does not succeed try the second. To start in Safe Mode, shutdown completely for about 20 seconds to clear any residual memory. Then on restart press and hold the ctrl key promptly and you should get the numbered boot menu with Safe Mode as an option.

Give us another scanlog to verify and of course any error messages or problems you may encounter.
 
Joined
Sep 7, 2003
Messages
11
I had the same problem as the inital post msinfo.exe not found...here is how I fixed it:
I deleted the bootconf.exe file - it should not be there (find files)
and i went into the win.ini and deleted the first lines that contained msinfo.exe.

then i downloaded the following:
just go to www.spywareinfo.com/articles/cws/ and download the CWSHREDDER zip-file to fix this trojan. it works within 25sec. and makes your machine clean again! CWS trojan cannot be found by other spy-ware-defenders such as ad-aware or spy sweeper.

Then I ended by running Ad Aware and Spysweeper.
Things are running fine now.
Good luck!
 

hawkeye

Thread Starter
Joined
Jun 8, 2001
Messages
183
Hello Rollin' Rog

After I had fixed all you suggested things look about like this new list below...I just hope it stays that way.

I had shut down my pc and when I came back after several hours I ran HijackThis again, it had all the http://out.true-counter.coms back on the list ..

So i ran another spybot and found: common hijacker: Redirected host auto.search.msn=645238813. I got rid of it and had to go back into HijackThis and recheck them all again. Which I did and now I am at this point.

I am not getting any warnings now when I start up the pc and so far everything seems better. Just a little drag on my typing and highlighting words.

Let me know if there is more I need or can do.

Well this is the new log as of early this afternoon .....
-----------------------

Logfile of HijackThis v1.95.1
Scan saved at 2:17:39 PM, on 9/8/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\POPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy-server:8080;https=proxy-server:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ams-server*
O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PopUpKiller] C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~2\DEFALERT.EXE
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton SystemWorks\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Forget Me Not.lnk = C:\Program Files\BRODERBUND\AG CreataCard\AGRemind.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\BRODERBUND\PrintMaster\PMremind.exe
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://www.expressit.com/Plugin/3DGreetings/vroom.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://zinio.earthc.net/images.zinio.com/reader/isetup.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.evermore.com/wfplayer/tdserver.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.25.152/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v10/investor.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create and Print ActiveX Plug-in) - http://www.americangreetings.com/cnp/Install/AxCtp.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?4,0,1323,0
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partners/shockwave/meninblackII/install.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37587.2988194444
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://peeper.axisinc.com/AxisCamControl.ocx
O16 - DPF: {5881537F-6EC4-11D4-A18C-00A0C9AF5124} (ImagePad.ctlImagePad) - http://www.clerk.org/inquiry/activex/ImagePad.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/210ee466c5ef6d356800/netzip/RdxIE601.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp
 
Joined
Dec 9, 2000
Messages
45,855
It does look like the "security" issues have been resolved, and what you are seeing now is probably a resource issue.

I would go to start and run msconfig and remove the checks for the following programs. You can review the rationale behind this by looking up the associated exe's on these pages.

http://www.lafn.org/webconnect/mentor/startup/PENINDEX.HTM
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

These are items I would uncheck under Startups (you won't see the 04, which is a HijackThis thing):

O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - Startup: Forget Me Not.lnk = C:\Program Files\BRODERBUND\AG CreataCard\AGRemind.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\BRODERBUND\PrintMaster\PMremind.exe
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE

>> I'm not sure if wkcalrem.exe will stay unchecked, if it doesn't you need to find where in the program interface it can be disabled.

So, other than this stuff, which is entirely optional, you look good to go.

You might also want to install either Spybot, Ad-Aware, (or both) and do an occasional System Scan. Be sure to update them after installing:

http://tomcoyote.org/SPYBOT/
http://www.lavasoft.de/software/adaware/
 

hawkeye

Thread Starter
Joined
Jun 8, 2001
Messages
183
Hello again

Don't mean to be a pest but one more thing please.

I have installed Bozooka Adware, Spybot and a new version of Ad-Aware. My ad-aware was so out of date. Anyway, Spybot and Bozooka came up clean. Then I ran Ad-Aware 6 and it found 52 items that the others didn't. Most were cookies which I know I don't need.

My question: Is it safe to quarantine anything it finds. I'm not sure what istbar would be or cool/websearch CSS Hijack. I am assuming that CSS Hijackis a bad thing and has nothing to do with HijackThis

Thank you so much for all your help and it might be time for me to donate again.

Hawkeye(y)
 
Joined
Dec 9, 2000
Messages
45,855
coolweb was associated with what you removed manually. Ad-aware just found more of it.

It was probably this that was being pointed to, I should have caught it: O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp

No doubt responsible for the "lagging", it is an IE "style sheet"; users can create their own, but hijackers can make use of them too.

And Istbar is another hijacker:

http://www.doxdesk.com/parasite/ISTbar.html

The doxdesk site is a very good one for getting info on these things.

And yes, it is safe to either quarantine or delete anything Ad-aware targets; it will not be targeting system files under any circumstances that I know of.
 

hawkeye

Thread Starter
Joined
Jun 8, 2001
Messages
183
Thanks again for all your help. I learn something new everytime I am in trouble. Great job you all are doing!
 
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