{RESOLVED}OE 5.5 and Norton not happy together?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

anglin_fool

Thread Starter
Joined
Oct 1, 2001
Messages
1,100
hello all,

Right now my machine has IE 5.5, OE 5.5, and Norton's Antivirus 2000 (version 6.10.23) I was looking around the Norton's program and I noticed that I can set it up to protect my e-mail account. So I tried to set it up to do that. I then went and opened my OE and my e-mails came through then this error showed up:

Unable to logon to the server using Secure Password Authentication. Account: 'pop3.email.msn.com', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
This is the second time that this error has affected my puter, so I know how to fix this. What I am wondering is was this caused by Norton's Antivirus since the same thing happened when I tried this earlier?
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Hi,

Are you in fact supposed to run Secure Password Authentication?

Maybe you aren't.

Go to your properties for that mail account.
Then click the Servers Tab
UNCLICK the selection:
Logon using secure password authentication.

That may just fix the problem :)

I don't really think this has to do with NAV.


Good luck,
 

anglin_fool

Thread Starter
Joined
Oct 1, 2001
Messages
1,100
thanks people!

I kinda figured that was what happened. If things happen the same way twice after doing something, that something must be the cause. huh?


TonyKlein,
In the directions that they gave me to fix the problem, I was supposed to have the checkmark in the "Log on using Secure Password Authentication (SPA)". They, MSN, enacted this rule about 4 months ago.

davey7549,
Right on the nose, baby!

rhettman5,
Thanks for the free antivirus link. My Norton's AntiVirus is still protecting me from those nasty things that nerds do. I scan weekly and update bi-weekly. It caught the Bymer virus that I got through OE e-mail.
 
Joined
Dec 3, 2000
Messages
1,825
Glad you got it fixed !
I was running McAfee, after the last update, this thing was running slow and the mouse cursor was flashing like crazy, also took forever to boot up and shut down, installed AVG and deleted McAfee and Presto, everything back up to speed.

For others reading this post , AVG also scans O/E mail, incoming and outgoing, if you need protection, check it out (no I don't work for them ) ...Rhett
 
Joined
Feb 28, 2001
Messages
11,584
Rhett
AVG is a good product as are many others. Norton also scans e-mail in and out but the little pop deal is kind of unique when you can use it because it creates like a separate system from your main system to scan e-mail before it get into your main system.
That is the way it was explained to me anyway. Not sure of the mechanics and maybe someone can explain the concept better.

Anglin fool.........Glad it got staightened out.
Dave
 

anglin_fool

Thread Starter
Joined
Oct 1, 2001
Messages
1,100
That might explain the loop back address of 127.0.0.1. Norton's tried to set up thier own separate system.

Well, if it ain't broke, don't fix it. <FONT SIZE="-3" COLOR="black"> (Sorry Ms. Slater for the 'ain't')</FONT>
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top