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(Resolved) Outllib.dll

Discussion in 'All Other Software' started by Moston, May 18, 2003.

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  1. Moston

    Moston Thread Starter

    Joined:
    May 17, 2003
    Messages:
    25
    Hi Eddie

    I have read your instructions.

    At the very beginning you ask a if this is relevant to a certain thread. I wish i could answer you with certainty. What i can say is,
    My queries are regarding problems I am having with Outlook 2000 and not internet Explorer.

    The problems that are still persisting are:

    1. Every time I open up an email and then close it after having read it I get the following error message
    Outlook has caused an error in OUTLLIB.DLL.
    Outlook will close now
    This is very very annoying to say the least.

    2. When surfing the net, I am unable to email a link.page etc... as when doing so I don't get a "send" button like I used to. So, having written what I need, i've no other option other than closing it.

    3. When using the CALENDAR in outlook and if i try to enter a new appointment I get the following error message:
    Outlook has caused an error in MSO9.DLL.
    Outlook will close now

    PLEASE PLEASE HELP ME GET THIS ALL SORTED OUT!
    as i've started to rely on outlook quite a bit now
    PLS PLS reply ASAP

    Regards
    Sharon
     
  2. jnibori

    jnibori

    Joined:
    Jul 21, 2002
    Messages:
    1,226
    Will this work?

    Go to 'Search" and type "OUTLLIB.DLL." If the file is located, note the location (IE Windows>System or System 32, Etc...) Copy the file from either another system or try and find it on-line. If located, try and drop it in the proper folder.

    I don't think it will cause any problems, and if it does not work and you can always delete it.

    Can get the file here -

    http://support.microsoft.com/defaul...com/servicedesks/fileversion/dllinfo.asp&fp=1

    I don't know if your problem is due to a corrupted .DLL file, but I thought I'd throw this out there just in case.
     
  3. Moston

    Moston Thread Starter

    Joined:
    May 17, 2003
    Messages:
    25
    Hi
    Thanks for taking the time to help me out.
    However, I do not fully understand what I'm supposed to do here.

    What I have accompllished however is to search and locate the following:

    196633-OL2000 How to Trouble shoot
    C:\WINDOWS\Favorites\Tech Support

    Now I don't get what I'm copyin and dropping Where?

    thanks for your patience and help
    Regards
    Sharon
     
  4. Moston

    Moston Thread Starter

    Joined:
    May 17, 2003
    Messages:
    25
    Hi Guys

    SOMEBODY PLS PLs help me, coz i'm not getting additional error messages

    1. A Fatal error has occured in outlook
    The data in your envelope has been lost, but
    your document is still saved

    2. Icqlite has caused an error in LITESKINUTILS.DLL.
    icqlite will now close

    3.icqlite has caused an error in MFC42.DLL. and will now close

    Although, errors number 2 & 3 have just happened a few minutes ago and this was the first time. I'm just real afrid it may not be the last.

    PLEASE PLEASE HELP ME ASAP
    Thanks & Regards
    Sharon
     
  5. Moston

    Moston Thread Starter

    Joined:
    May 17, 2003
    Messages:
    25
    Hi Guys!

    I don't mean to be a real pain, but, Can someone please answer me and help me out.

    I'm still not able to use OL's calendar option.

    Alternatively, if there's no further help available to me other than calling a professional, please let me know!!!!


    Thanks Sharon
     
  6. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    33,230
    Okay

    For the error:

    outlook has caused an error on OUTLLIB.DLL

    take a look at this:

    http://forums.techguy.org/t130213/scabe05a739688bb2aca8027c86f63f83.html

    When you got this one:

    Also ran the "run" instruction and received the following error message:
    LoadLibrary ("outlib.dll")failed.
    get last error returns 0x00000485

    This is what it means:

    LoadLibrary("Dllname") failed. GetlastError returns 0x00000485

    From Winerror.h, 0x00000485 = 1157 (ERROR_DLL_NOT_FOUND), which means "One of the library files needed to run this application cannot be found." For example, typing regsvr32 missing.dll returns this error message if the Missing.dll file is not found.

    http://support.microsoft.com/?kbid=249873

    So, just do a search on the pc for that file.

    For this one:

    Outlook has caused an error in MSO9.DLL

    See here:

    http://support.microsoft.com/?kbid=237912


    Icqlite has caused an error in LITESKINUTILS.DLL.

    Try and reinstall ICQ.


    And, I would doublecheck that there are no viruses on the pc. Either run your fully uptodate virus scanner, or go here;

    http://housecall.antivirus.com/housecall/start_corp.asp

    eddie
     
  7. Moston

    Moston Thread Starter

    Joined:
    May 17, 2003
    Messages:
    25
    Hi Eddie

    Firstly, thanks for taking the time to help me with all the info you provided.
    A lot, if not the majority of it was way above my understanding:(

    I did however, look into the links provided but, don't feel confident enough to try the suggestions as I'm too afraid to muck things up even more.

    I am aware of the MS 1, 1a, etc. updates that i need to install. My problem is that I don't have the relevant disks as I bought my PC second hand and the software was already installed.

    ICQ, is now sorted. So thanks to you and everyone else for that!

    I have checked with AVG and PC pitstop to confirm I've no viruses in the system!

    Tne MSO9 error occurs in my instance when I try to email a limk or page from the net.

    I appreciate all further help and guidance.

    Thanks
    Sharon
     
  8. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    33,230
    Thats okay, we'll look at each in turn

    outlook has caused an error on OUTLLIB.DLL

    http://forums.techguy.org/t130213/scabe05a739688bb2aca8027c86f63f83.html

    Go to Find Files, and type in extend.dat
    Rightclick and choose rename. rename to extend.old
    Open Outlook.

    If no joy, try this one:

    Go to Run and type:

    regsvr32 msvcrt40.dll

    and hit enter....see if you can open Outlook


    We'll look at some other things after. :)

    eddie
     
  9. Moston

    Moston Thread Starter

    Joined:
    May 17, 2003
    Messages:
    25
    Hi Eddie!

    Firstly thanks for simplifyng your instructions. Ok, this is what happened.

    Renamed to extend.old - still receiving outllib.dll error

    tried the run with your caommand and received the following msg
    "Msvcrt40.dll was loaded, but the DLLRegisterServer entry point was not found.
    DLLRegisterServer may not be exported, or a corrupt version of msvcrt40.dll may be in memory. Consider using PView to detect and remove it."

    I sincerely hope this isn't as serious as it sounds to a novice like me.:eek:

    Look forward to your earliest reply

    Regards - sharon
     
  10. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    33,230
    Its okay, I just found out that that file cannot be registered. Not your pc at fault :)

    A while back, in a previuos thread, you said you removed Outlook, and installed again.

    When you uninstalled it, did you run an eraser? I'm thinking not, so try here:

    http://www.personal-computer-tutor.com/office.htm

    You're after Office Eraser utilities. Just try an uninstall again, run the program, then einstall.

    eddie
     
  11. Moston

    Moston Thread Starter

    Joined:
    May 17, 2003
    Messages:
    25
    Hi Everyone!!!!!!!!!

    thanks for all your help!

    Over 2 weeks later of trying to resolve this, I eventually gave up and took it to a technician. He too couldn't explain it, even after contacting Microsoft - and so has logged the relevant issue with them.

    He removed outlook completely for me and installed outlook XP!
    So far all is ok and working well!
    Sorry I can't share with you'll any relevant results:( , But, as far as my situation goes - IT's ALL OVER - THANKFULLY.

    Thanks for all your time and efforts though.

    Regards
    Sharon
     
  12. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    33,230
    Thats okay, just good to see that its all working again :)

    If it comes up again, don't hesitate in posting.

    eddie
     
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