[Resolved] pc not co-opreating {subseven trojan}

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

brddog

Thread Starter
Joined
Nov 22, 2001
Messages
22
I ran the norton anti virus scan and it told me that i had a virus. It could not repair it so I told it to delete it. Now I get a message cannot findC:/nyqqchnsml.exe. consequently I am unable to do almost anything. I cannot get it to shut down with out ctrl-alt-delete. Even then it will not shut down in dos mode. I also can not get into my email.
 
Joined
Feb 28, 2001
Messages
11,584
brddog
Can you remember or can you find out which virus it was that you had so I or someone can find more details to help you?
Dave
 

brddog

Thread Starter
Joined
Nov 22, 2001
Messages
22
I don't remember exactly. It was something like seven22 . I didn't write it down at the time. I don't know exactly why I was able to go online. When I tried early it just gave the can not find message.
 
Joined
Feb 28, 2001
Messages
11,584
brddog
If you are positive this is what you saw then proceed with the virus removal proceedure listed in the removal section of the
Symantec link. If you are not sure then let me ask for help from someone else that is more knowlegeable in viruses.
Let me know.
Dave
 

brddog

Thread Starter
Joined
Nov 22, 2001
Messages
22
I ran a search for the backdoor.subseven.22a program as it instructed in the removal section.
I did not find any programs named any of these. I tried to run the Norton program and it said that the nqqchnsml.exe. file is needed to open files type "APPLICATION"
 
Joined
Dec 9, 2000
Messages
45,855
Hi brddog, I think Norton probably removed the trojan but did not repair the registry.

Download the Rx-pack from the site below, unzip it and run the exefix08 file.

If you still have problems or are wondering if there is anything Norton missed, also run the Startuplog.com file and copy/paste the contents of Startuplog.txt to your next reply (not stubbpaths.txt).

http://home.earthlink.net/~rmbox/Reticulated/Toys.html

If you need unzipped versions of those files use the ONLY IE link at the bottom of the Toys page.

I'm going to move the thread to the Security forum.
 

brddog

Thread Starter
Joined
Nov 22, 2001
Messages
22
I am sorry. I haven't been able to get online until this morning. I tried to download the files that you suggested, but I can't get them to open. I get the same message. can not find nyqqchnsml.exe. file.
 

brddog

Thread Starter
Joined
Nov 22, 2001
Messages
22
Hooray
I finally did get the file open and it seems to have fixed everything. I certainly appreciate the time and effort you have put forth in helping me.

Thank You
Dave
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top