[Resolved] please help start up program remove prob..... I Think

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Aches

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Joined
Jan 19, 2003
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Hi How are you. thank you for helping or helping if you wanna help!!! o.k..... here's the problem... um let me see how to word this....ok dont laugh cause I'm a lil' pc illiterate. Every time I get on my pc I have a message that says JPDownloader not connected. JP Downloader is a casino I downloaded a long time ago called Jack Pot City. Anyways (point is.....) I found out through System adminastrator that some how it became a start up program that starts when win .2000 starts. I thought I was following directions through the help and I tried to remove it so that it wouldnt try to start every time win. does but I didnt want to uninstall the program. Well somehow I put the JackPot City folder (s) into the recycle bin then I figured ok just get rid of JackPot city and it componets of JP Downloder and reinstall later throgh the website. Well when I click on the Jp Downloader and try to delete it says cannot delete JP Downloader: acess denied, source file may be in use. What do I do and about when every time I get on the pc message box says JP Downloader not connected ( because it is somehow on a start up program) how do I fix all these problems. Sorry for the long letter I'm sure I could have shortened it up alot but just trying to explain as best I can. Please Help
Aches Jen in O-Town Oorrlandoo!!!!!!! Fl
 
Joined
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Welcome to TSG, Aches. We might be able to help you remove it by using the HijackThis program which contains an integrated StartupList program as well.

Get HijackThis from here: http://www.lurkhere.com/~nicefiles/

Unzip and run it and click "scan". Save the Scan log and copy/paste it here. Then click "config" and "misc tools". Click "generate startup list" and copy/paste the log it creates here as well.
 

Aches

Thread Starter
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Jan 19, 2003
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Thank You Rollin' rog, I will try that. I appreciate your help, thanx!
 

Aches

Thread Starter
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Jan 19, 2003
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If anyone has any other suggestions they will be greatly appreciated!!! anyone...anyone... anyone at all???? !!!!!!!
 
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Aches to give specific help we need to see exactly how your startups are configured. However, if you want to have a go at it on your own, look at the post concerning Win 2000 startups on this forum and get the msconfig program for Win2k. Then look for your program under startups and disable it.
 
Joined
Oct 29, 2001
Messages
277
Hello,Aches

The best thing to do for your self
is to do as Rollin' Rog has just posted
for you it may help him or someone see
what is going on with your OS

Good luck
 

Aches

Thread Starter
Joined
Jan 19, 2003
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14
Thanks guys for your help. I do appreciate it. I know it won't take that long but I really don't feel like messing with it tonight! I will for sure do what you recommened and take care of it tomorrow and if you don't mind helping me out then ...... well that would be really Cool!!! By the way Rollin' rog I love what the rabbit( the Dormouse) said about asking Alice and all that good stuff!!! Thanks again and till the next time See ya later


Aches Jen
 

Aches

Thread Starter
Joined
Jan 19, 2003
Messages
14
I have win 2000. I went to task manager ( ctrl + alt+del ) went under processes and hit end process. Once I did that I was able to delete and uninstall even though I did not want to uninstall the program, I did it just to make sure it didn't start up again when win. does. Now I can just download it again. It's odd that all of a sudden it became a startup program and started when win.'s did because I've had the program for about 2 yrs. anyways thanx again to everyone that attempted to help. thankfully I didn't have to go through all of that stuff.

Sincerely,

Jen AchesHrtBrkR
 
Joined
Jul 10, 2002
Messages
326
Programs that start at startup usually start from 3 places. one is obviously the startup folder on the start menu.

the others are in the registry.

I have very little experience with windows 2000 these are the locations in windows XP

below is my standard answer for this question for win XP users. Hope it helps


You can get rid of most startup programs by editing the registry.
on the start menu click on run and type REGEDIT then OK.

then look under the following KEYs

HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run

HKEY_CURRENT_USER>SOFTWARE>Microsoft>Windows>CurrentVersion>Run

Find the programs you don't want to run and delete the entry.

PLEASE!!!!! if you have never played with the registry>>>> BACK THE REGISTRY UP FIRST!!!!
If you make a mistake there is no undo. If you delete the wrong thing you could mess Windows up enough the need a reinstall.

Steve L
 

Del

Joined
Aug 31, 2001
Messages
3,452
Hi Rog,
Don't ya just love it when someone wants help then doesn't want to do what you ask. Been doing tech support for 4 years, normally at this point, I tell them, my computer works fine, you have the problem, when you want help and are willing to follow instructions, call back.
That usually works for me.
 
Joined
Dec 9, 2000
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45,855
I guess I should have put a "resolved" on this as his original reason for posting was self-solved. Still I think he could have benefited by learning to use some new tools. Some folks do have privacy concerns about posting their startups, and I don't like to press them any further if I think that may be the case.
 

Del

Joined
Aug 31, 2001
Messages
3,452
But ya gotta admit;
it's kinda a downer when someone calls for help but doesn't want to listen!
I want to help folks but when someone acts like this, have a nice day comes to mind!!
 

foxfire

Malware Specialist
Joined
Jan 14, 2003
Messages
313
I have just read through this thread(for experience) & noted R.Rog & Del comments. I currently have a throughput problem
(posted here & previously) & I might be considered guilty of not doing what you experts recommend but I can assure you that in my case, it was pure inability to follow your advice! I was unable to unzip the programme recommended & spent several hours futilely trying to sort it .Despite not succeeding, I learnt more about the innards of my PC than I had in the past 6 months. Just as I was going to put my boot through the screen, David Klein came to my rescue & my startup list is now posted for your inspection please.
Does publication of my startup list expose me to hacker intrusion?
Not that there is anything of interest , believe me:D :D :D
I sincerely applaud what you do here & look forward to the day when I am competant enough to pass on authentic information to future newbys.

regards
Foxfire
 

Aches

Thread Starter
Joined
Jan 19, 2003
Messages
14
Hey guys I had every intention of following directions but I just didn't feel like messing with it anymore that night and I wrote back saying that I would try it tomorrow and thanking everyone that had helped me. Rolling Rog had gone offline when I posted back. I really do appreciate all the help. To tell you the truth when I got back on my pc the next day I was about to do what he referred, when first I opened my task manager and just didling around( usually is how I have learned everything I know now (not too much!!!) and went under processes and ended the program I was looking for, that solved my problem. I am grateful for finding this site and appreciate very very much all the help from Rollin Rog and everyone else. So please don't think I'm just fooling around wasting peoples time. I too hope that I will soon be able to give advice on this site the way that all of you do. I write this letter with all sincerity. and thanks again.

Sincerely,
Jennifer Aches
 

Del

Joined
Aug 31, 2001
Messages
3,452
It's just that right after Rog told you what to try, you posted right back asking for help from anyone as if you weren't going to try what he suggested. Anyone who has done tech support will agree that this hits a raw nerve, because if you want our help and don't do exactly as asked, you can end up messing up your computer and thinking it's our fault.
Didn't mean to sound ugly, but it's to help you and make sure we don't do anything that would cause you any further problems.
Have a great day, and come back ofter. We can always use help.
 
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