[Resolved] Pop-up when booting

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JimL904

Thread Starter
Joined
Jan 9, 2003
Messages
2
I get a pop-up window when I boot. It also creates a directory called ecommerce with a couple files in it. In addition, it creates an icon on my desktop. When I delete these things, and re-boot, the directory, icons, files, and pop-up re-appear. I use AOL with dial up access so I know I'm not online when this happens. I have run startuplist and included it here for analysis:

StartupList report, 1/9/03, 8:36:48 PM
StartupList version: 1.50
Started from : C:\WINDOWS\TEMP\STARTUPLIST.EXE
Detected: Windows 98 SE (Win9x 4.10.2222A)
Detected: Internet Explorer v5.51 SP2 (5.51.4807.2300)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\IRE\CISCO SECURE VPN CLIENT\IPSECMON.EXE
C:\PROGRAM FILES\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\S3TRAY.EXE
C:\WINDOWS\SYSTEM\TOSHIBSU.EXE
C:\WINDOWS\SYSTEM\THOTKEY.EXE
C:\WINDOWS\SYSTEM\PWRTRAY.EXE
C:\WINDOWS\SYSTEM\PSPCCARD.EXE
C:\WINDOWS\SYSTEM\TESCKEY.EXE
C:\WINDOWS\SYSTEM\TFUNCKEY.EXE
C:\TOSHIBA\IVP\ISM\PINGER.EXE
C:\PROGRAM FILES\TIOGA\CLIENT\BIN\TGCMD.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\WINDOWS\DSLAUNCH.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\NORTON UTILITIES\SYSDOC32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\AOL.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\WAOL.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
aol.lnk = C:\Program Files\America Online 8.0\aol.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = c:\windows\scanregw.exe /autorun
TaskMonitor = c:\windows\taskmon.exe
SystemTray = SysTray.Exe
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
S3TRAY = S3tray.exe
TOSHIBSU = TOSHIBSU.EXE
THotkey = THotkey.exe
TDspOff = TDspOff.Exe B
PowerTray = PwrTray.EXE
PsPCCard = PsPCCard.EXE
TEscKey = TEscKey.exe
TFunckey = TFuncKey.exe
EM_EXEC = c:\mouse\system\em_exec.exe
Pinger = C:\TOSHIBA\IVP\ISM\pinger.exe
TgAddServer = "C:\Program Files\tioga\Client\bin\tgfix.exe" /fds "http://vtsupport.answerteam.com/global"
Tgcmd = "C:\Program Files\tioga\Client\bin\tgcmd.exe" /nosystray
tgsetsite = "C:\Program Files\tioga\Client\bin\tgfix.exe" /i /f "C:\Program Files\tioga\client\bin\toshibasup.dna"
IrMon = IrMon.exe
YAMAHA DS-XG Launcher = c:\windows\dslaunch.exe
mdac_runonce = C:\WINDOWS\SYSTEM\runonce.exe
Norton Auto-Protect = C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
NPROTECT = C:\Program Files\Norton Utilities\NPROTECT.EXE
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
SystemTasks = C:\sexicamz.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent = mstask.exe
Encompass_ENCMONTR = C:\Program Files\Easy Internet\ENCMONTR.EXE
HDDPwd =
IREIKE = C:\Program Files\IRE\Cisco Secure VPN Client\IreIKE.exe start
IPSecMon = C:\Program Files\IRE\Cisco Secure VPN Client\IPSecMon.exe start
NPROTECT = C:\Program Files\Norton Utilities\NPROTECT.EXE

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Taskbar Display Controls = RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = C:\WINDOWS\SYSTEM\IE4UINIT.EXE

[>PerUser_MSN_Clean] *
StubPath = c:\windows\msnmgsr1.exe

[PerUser_LinkBar_URLs] *
StubPath = c:\windows\COMMAND\sulfnbk.exe /L

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "C:\PROGRA~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:WIN9X /user /install

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "C:\PROGRA~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:WIN9X /user /install

[>IEPerUser] *
StubPath = RUNDLL32.EXE IEDKCS32.DLL,BrandIE4 SIGNUP

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=
run=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\SYSTEM\SCIENCE.SCR
drivers=mmsystem.dll power.drv

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 5/1/2003, 12:20:44)

[rename]
nul=c:\windows\TEMP\~f1d055.tmp

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

@C:\PROGRA~1\NORTON~1\NAVDX.EXE /Startup
PATH=C:\DOS
IF EXIST TOSCD001 LH C:\WINDOWS\COMMAND\MSCDEX.EXE /D:TOSCD001

--------------------------------------------------

C:\CONFIG.SYS listing:

DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\EMM386.EXE X=C000-CFFF
LASTDRIVE=Z
DEVICE=c:\windows\Panning.SYS

--------------------------------------------------

C:\WINDOWS\DOSSTART.BAT listing:

@echo off
REM
REM
IF EXIST TOSCD001 C:\WINDOWS\COMMAND\MSCDEX.EXE /D:TOSCD001
c:\mouse\mouse.exe

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - (no file) - {004A5840-FF59-11d2-B50D-0090271D3FD4}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
Scan For Viruses.job

--------------------------------------------------

Enumerating Download Program Files:

[{51045741-8C4E-4EAC-8F03-08E43A6FBB29}]
CODEBASE = http://aft.ancestry.com/aftfiles/files/install/AncestryFamilyTree.cab

[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\ASINST.DLL
CODEBASE = http://www.pandasoftware.com/activescan/as/asinst.cab

--------------------------------------------------
End of report, 7,818 bytes
Report generated in 0.848 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
 
Joined
Dec 16, 2001
Messages
1,869
First, Welcome to TSG!


Next I would go here http://tomcoyote.com/SPYBOT/

And download and run spybot.
If this does not solve the problem, I would click on the report tab at the top of the post and ask a moderator to move this to security so the people who know what they are looking at can have a better look at your post. If you want to try additional things such as online virus scanners etc... Go here http://forums.techguy.org/t110854/sc53a516cad96cdef3db9ba30a4837132.html
Rog has done a great job with linking additional resources.


Let us know
 
Joined
Dec 9, 2000
Messages
45,855
You've got a lot of funky Toshiba laptop stuff there and lord knows whether you need everything you have running at startup.

But the ads might be coming from:

TgAddServer = "C:\Program Files\tioga\Client\bin\tgfix.exe" /fds "http://vtsupport.answerteam.com/global"

See this link and do ctrl-f to find specific startups such as TgAddServer:

http://www.lafn.org/webconnect/mentor/startup/PENINDEX.HTM

I don't think Spybot will remove it, but it's still worth installing and running.

Startup programs can be disabled by going to Start>Run and entering msconfig

Just uncheck them under the startup tab to troubleshoot, or leave them permanently unchecked if you don't really use or need them.
 

JimL904

Thread Starter
Joined
Jan 9, 2003
Messages
2
Spybot found the problem files and deleted them just as I had done manually only to have them return upon re-boot. Tony's link above provided the exact instructions needed for a permanent fix. Thanks to all for the assist. Jim
 
Joined
Dec 16, 2001
Messages
1,869
And again I must bow to Tony's wisdom. You really should see his Guru picture:D
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Originally posted by rugrat:
And again I must bow to Tony's wisdom. You really should see his Guru picture:D
Yup, here's another picture of me, on my way to solve yet another computer problem!

<img src= "http://www.sikhnet.com/thesikhs/images/Guru%20Nanak%20Traveling%20the%20Country%20Side.jpg">

:D
 
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