(Resolved) printing

finally got a ziped email unziped, now I want to print it out, but when I try I get a message: Could not draw this picture. It may not be recognized by Quick Time for Windows. or there may not be enough memory. I know that I have enough menory, so what else should I try in order to get this printed?

Thanks
rodi

 

try opening the picture with Internet Explorer

left click once to hi lite
hold shift key, right click
"open with"
iexplore

sounds like quick time has taken over your images

 

the only way i know how to open the file is to go to documents where what i want is, and clicked on what i wanted, tried to highlight but it wouldn't highlight. if you would please give me step by step instructions so i can try again. sure would like to be able to get this printed.

thanks
rodi

 

"it wouldn't highlight" ?

you go to the folder
put the little arrow thing over the ONE file
left click once...


doesn't that high lite it?

what is said files name, including the three letter extension?

 

Ok now I don't think the problem is in printing just that file, I tried to print just something off of a site, just to see if it would work. It highlighted just find, but got a message that the computer was not communicating with the printer, so now what do I do? Should I try to reload the printer disk? couldn't find anything in the printer book to tell me what to do. It is a Lexmark Z32
Any help on this one?

rodi

 

try this
turn off printer
turn off computer
unplug electrical cords from the wall / surge protector
have coffee
reconnect all
turn on all

start/setttings/printers
print test page???

 

Thanks for your help, got printer going, but still can't print my e mial. guess the quick time is what is stopping me, don't know why i have it or if i need it or what to do with it.

rodi

 

ok finally got it. i brought up the quick time att. that i had in my doctuments. clicked on edit then copy, went to word pad and clicked paste. and it worked, i could print it from there.
i couldn't highlight though, just clicked on edit.

thanks for all your help, just glad to learn something new.
just goes to show, never to old to learn

thanks
rodi