[Resolved] Problems with system scandisc,defrag and system freeze up

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Katt5

Thread Starter
Joined
Oct 12, 2003
Messages
11
I just did a partial scan on my PC, only to find out that i have a worm!!!
How do i get this out of my system and how do i bring my system back to its former state?
This worm blocks me from using my system restore as well.

my system is ( ME ) the infected file is #1932 (cannot be cleaned)

the file is: C:\WINDOWS\SYSTEM\load32.exe

the worm is: PE DUMARU.A

could you please help me with this???

thank you very much..
Katt5
 
Joined
Feb 11, 2002
Messages
4,962
Katt5 : it keeps freezing in the middile of the repair process,,,the system restore function is disabled,,,Im having a hard time staying online
Already tried panda and housecall,,,,,Can this repair be run from safe mode?
 
Joined
Feb 11, 2002
Messages
4,962
Ok here it is,,,she boots to safe mode then it goes straight to the help screen,no desktop,,,,at one point an I missed which point dangit,,,cannot find windows sysvxdmrg32.exe,,,,,during the normal desktop mode the repair stops at a temp file,,,,,1yi4c99cwpg4d!.,-L3871tkc(1).jpg
 

Katt5

Thread Starter
Joined
Oct 12, 2003
Messages
11
got it to run in safe mode, but it stops at:

C:\ProgramFiles\CommonFiles\Real\Update-OB\rnathchk.exe
 
Joined
Jul 26, 2002
Messages
46,331
I don't really know what is causing that.

You think maybe you can post a Hijack This log. There may be some things we can clean out that will help.

It's worth a shot anyway.

Please do this. Go here http://www.tomcoyote.org/hjt/ and download Hijack This. Un Zip it and click on the Hijackthis.exe.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
 
Joined
Dec 9, 2000
Messages
45,855
Do a ctrl-alt-del.

Do you see the active infected file as a running process? If so, terminate it. Then try to delete the file from the system folder.

Otherwise, boot up in Safe Mode and instead of runnng your antivirus, just go straight to the system folder and delete the file.
 

Katt5

Thread Starter
Joined
Oct 12, 2003
Messages
11
here are the results of the hijack, as we do not see the virus in the task manager?


Logfile of HijackThis v1.97.2
Scan saved at 6:16:44 PM, on 10/13/2003
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\PTSNOOP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\COMMON FILES\TOTEM SHARED\UNINSTALL0001\UPD.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\DATA CACHING\FLASHKSK.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\ICSMGR.EXE
C:\PROGRAM FILES\HOTBAR\BIN\4.3.6.0\HBINST.EXE
C:\PROGRAM FILES\COMMON FILES\GMT\GMT.EXE
C:\PROGRAM FILES\PRECISIONTIME\PRECISIONTIME.EXE
C:\PROGRAM FILES\DATE MANAGER\DATEMANAGER.EXE
C:\PROGRAM FILES\AIM95\AIM.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\HOTBAR\BIN\4.2.8.0\HBSRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?101 about:blank (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchalot.com/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchalot.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hotbar.com/dyn/hotbar/3.0/sb_searchPageHome.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchalot.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchalot.com
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?101 (obfuscated)
F0 - system.ini: Shell=explorer.exe C:\WINDOWS\SYSTEM\vxdmgr32.exe
F1 - win.ini: load=ptsnoop.exe
F1 - win.ini: run=C:\WINDOWS\dllreg.exe
O1 - Hosts: 645238813 auto.search.msn.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_1_6_0.DLL
O2 - BHO: (no name) - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\PROGRAM FILES\HOTBAR\BIN\4.2.8.0\HBHOSTIE.DLL
O2 - BHO: (no name) - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet5_48.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\PROGRAM FILES\HOTBAR\BIN\4.2.8.0\HBHOSTIE.DLL
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_1_6_0.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [Uninstall0001] "C:\Program Files\Common Files\Totem Shared\Uninstall0001\upd.exe" LASTCALL!adverts.virtuagirl.com!StatsVirtuaGirl
O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [Internat Conf] C:\WINDOWS\SYSTEM\bootconf.exe
O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [ICSMGR] ICSMGR.EXE
O4 - HKLM\..\Run: [Hotbar] C:\PROGRAM FILES\HOTBAR\BIN\4.3.6.0\HBINST.EXE /Upgrade
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0e\aoltray.exe
O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O14 - IERESET.INF: SEARCH_PAGE_URL=http://www.searchalot.com/search.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.searchalot.com
O14 - IERESET.INF: MS_START_PAGE_URL=http://www.searchalot.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: Yahoo! Dice - http://download.games.yahoo.com/games/clients/y/dct0_x.cab
O16 - DPF: {132BDF97-4059-46E6-BB76-9BFD2527226F} (CChat Class) - http://cuteandsingle.com/downloads/cc.cab
O16 - DPF: Hammerhead Pool by pogo.com - http://pool20.pogo.com/applet/pool/pool-ob-assets.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp
 
Joined
Jul 26, 2002
Messages
46,331
Katt5

First go to Add/remove programs and uninstall New.NET

Next click on the link below and it will download CWShredder. Close all browser windows. UnZip it and click on the cwshredder.exe and let it do it's thing.

http://www.spychecker.com/download/download_cwshredder.html

When it is finished restart your computer.

Go here http://www.lavasoftusa.com/software/adaware/ and download Adaware 6

Install the program and launch it.

I strongly recommend that you read the help file to familiarize yourself with the program.

Before running the scan look at the top of the main window and you will see a Gear Icon. This is where you configure the settings. Click on that and then in the next window that pops up click on the "Scanning" tab on the left side. Under "Drives and Folders" put a check by "Scan within archives" and below that under "Memory and Registry" put a check by all the options there.
The click on the "Tweak" tab and under "Scanning engine" put a check by "Unload recognized processes during scanning" ...........then......under "Cleaning engine" put a ckeck by "Let windows remove files in use at next reboot" then click "Proceed"

Next in the main window look in the bottom right corner and click on "Check for updates now" and get the latest referencefiles.
After getting the latest referencefiles you are ready to scan.

Click "Start" and in the next window make sure "Active in depth scanning" is checked then click "Next" and the scan will begin.

When it is finished let it fix everything it finds.

Restart your computer.

Then go here http://spybot.eon.net.au/index.php?...n&page=download and download Spybot.

Install the program and launch it.

Before scanning press "Online" and "Search for Updates" .

Put a check mark at and install all updates.

Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds.

Restart your computer.

Come back here and post another HT log and we'll get rid of what's left.
 
Joined
Jul 26, 2002
Messages
46,331
Yep that's it. I'm hoping that if we get rid of some of this other garbage first it will settle the PC down so she can run the removal tool.
 
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