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[Resolved] Problems with system scandisc,defrag and system freeze up

Discussion in 'Virus & Other Malware Removal' started by Katt5, Oct 12, 2003.

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  1. Katt5

    Katt5 Thread Starter

    Joined:
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    I just did a partial scan on my PC, only to find out that i have a worm!!!
    How do i get this out of my system and how do i bring my system back to its former state?
    This worm blocks me from using my system restore as well.

    my system is ( ME ) the infected file is #1932 (cannot be cleaned)

    the file is: C:\WINDOWS\SYSTEM\load32.exe

    the worm is: PE DUMARU.A

    could you please help me with this???

    thank you very much..
    Katt5
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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  3. bandit429

    bandit429

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    Already tried panda and housecall,,,,,Can this repair be run from safe mode?
     
  4. Flrman1

    Flrman1

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    It should run in safe mode.
     
  5. bandit429

    bandit429

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    ok Im passing it along,,,,,shes having internet problems,,,,thanks.
     
  6. Flrman1

    Flrman1

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    (y) Keep us posted.
     
  7. bandit429

    bandit429

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    Ok here it is,,,she boots to safe mode then it goes straight to the help screen,no desktop,,,,at one point an I missed which point dangit,,,cannot find windows sysvxdmrg32.exe,,,,,during the normal desktop mode the repair stops at a temp file,,,,,1yi4c99cwpg4d!.,-L3871tkc(1).jpg
     
  8. Katt5

    Katt5 Thread Starter

    Joined:
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    got it to run in safe mode, but it stops at:

    C:\ProgramFiles\CommonFiles\Real\Update-OB\rnathchk.exe
     
  9. Flrman1

    Flrman1

    Joined:
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    Messages:
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    I don't really know what is causing that.

    You think maybe you can post a Hijack This log. There may be some things we can clean out that will help.

    It's worth a shot anyway.

    Please do this. Go here http://www.tomcoyote.org/hjt/ and download Hijack This. Un Zip it and click on the Hijackthis.exe.

    Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
     
  10. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Do a ctrl-alt-del.

    Do you see the active infected file as a running process? If so, terminate it. Then try to delete the file from the system folder.

    Otherwise, boot up in Safe Mode and instead of runnng your antivirus, just go straight to the system folder and delete the file.
     
  11. Katt5

    Katt5 Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
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    here are the results of the hijack, as we do not see the virus in the task manager?


    Logfile of HijackThis v1.97.2
    Scan saved at 6:16:44 PM, on 10/13/2003
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\PTSNOOP.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
    C:\PROGRAM FILES\COMMON FILES\TOTEM SHARED\UNINSTALL0001\UPD.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\DATA CACHING\FLASHKSK.EXE
    C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
    C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\ICSMGR.EXE
    C:\PROGRAM FILES\HOTBAR\BIN\4.3.6.0\HBINST.EXE
    C:\PROGRAM FILES\COMMON FILES\GMT\GMT.EXE
    C:\PROGRAM FILES\PRECISIONTIME\PRECISIONTIME.EXE
    C:\PROGRAM FILES\DATE MANAGER\DATEMANAGER.EXE
    C:\PROGRAM FILES\AIM95\AIM.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\HOTBAR\BIN\4.2.8.0\HBSRV.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://out.true-counter.com/c/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?101 about:blank (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchalot.com/search.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchalot.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hotbar.com/dyn/hotbar/3.0/sb_searchPageHome.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchalot.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchalot.com
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?101 (obfuscated)
    F0 - system.ini: Shell=explorer.exe C:\WINDOWS\SYSTEM\vxdmgr32.exe
    F1 - win.ini: load=ptsnoop.exe
    F1 - win.ini: run=C:\WINDOWS\dllreg.exe
    O1 - Hosts: 645238813 auto.search.msn.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_1_6_0.DLL
    O2 - BHO: (no name) - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\PROGRAM FILES\HOTBAR\BIN\4.2.8.0\HBHOSTIE.DLL
    O2 - BHO: (no name) - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
    O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet5_48.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\PROGRAM FILES\HOTBAR\BIN\4.2.8.0\HBHOSTIE.DLL
    O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_1_6_0.DLL
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
    O4 - HKLM\..\Run: [Uninstall0001] "C:\Program Files\Common Files\Totem Shared\Uninstall0001\upd.exe" LASTCALL!adverts.virtuagirl.com!StatsVirtuaGirl
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
    O4 - HKLM\..\Run: [LexStart] Lexstart.exe
    O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
    O4 - HKLM\..\Run: [Internat Conf] C:\WINDOWS\SYSTEM\bootconf.exe
    O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
    O4 - HKLM\..\Run: [ICSMGR] ICSMGR.EXE
    O4 - HKLM\..\Run: [Hotbar] C:\PROGRAM FILES\HOTBAR\BIN\4.3.6.0\HBINST.EXE /Upgrade
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0e\aoltray.exe
    O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
    O4 - Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
    O4 - Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O14 - IERESET.INF: SEARCH_PAGE_URL=http://www.searchalot.com/search.htm
    O14 - IERESET.INF: START_PAGE_URL=http://www.searchalot.com
    O14 - IERESET.INF: MS_START_PAGE_URL=http://www.searchalot.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
    O16 - DPF: Yahoo! Dice - http://download.games.yahoo.com/games/clients/y/dct0_x.cab
    O16 - DPF: {132BDF97-4059-46E6-BB76-9BFD2527226F} (CChat Class) - http://cuteandsingle.com/downloads/cc.cab
    O16 - DPF: Hammerhead Pool by pogo.com - http://pool20.pogo.com/applet/pool/pool-ob-assets.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
    O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
    O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp
     
  12. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Katt5

    First go to Add/remove programs and uninstall New.NET

    Next click on the link below and it will download CWShredder. Close all browser windows. UnZip it and click on the cwshredder.exe and let it do it's thing.

    http://www.spychecker.com/download/download_cwshredder.html

    When it is finished restart your computer.

    Go here http://www.lavasoftusa.com/software/adaware/ and download Adaware 6

    Install the program and launch it.

    I strongly recommend that you read the help file to familiarize yourself with the program.

    Before running the scan look at the top of the main window and you will see a Gear Icon. This is where you configure the settings. Click on that and then in the next window that pops up click on the "Scanning" tab on the left side. Under "Drives and Folders" put a check by "Scan within archives" and below that under "Memory and Registry" put a check by all the options there.
    The click on the "Tweak" tab and under "Scanning engine" put a check by "Unload recognized processes during scanning" ...........then......under "Cleaning engine" put a ckeck by "Let windows remove files in use at next reboot" then click "Proceed"

    Next in the main window look in the bottom right corner and click on "Check for updates now" and get the latest referencefiles.
    After getting the latest referencefiles you are ready to scan.

    Click "Start" and in the next window make sure "Active in depth scanning" is checked then click "Next" and the scan will begin.

    When it is finished let it fix everything it finds.

    Restart your computer.

    Then go here http://spybot.eon.net.au/index.php?...n&page=download and download Spybot.

    Install the program and launch it.

    Before scanning press "Online" and "Search for Updates" .

    Put a check mark at and install all updates.

    Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds.

    Restart your computer.

    Come back here and post another HT log and we'll get rid of what's left.
     
  13. bandit429

    bandit429

    Joined:
    Feb 11, 2002
    Messages:
    4,962
    F1 - win.ini: run=C:\WINDOWS\dllreg.exe


    There is the Virus,,,,,right?
     
  14. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Yep............ ;)
     
  15. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Yep that's it. I'm hoping that if we get rid of some of this other garbage first it will settle the PC down so she can run the removal tool.
     
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