[Resolved] systray caused invaild page fault

Just downloaded Call Wave answering machine, attempted to run test at their web site and my computer rebooted, got message
(this is an exact quote)" systray cxused an invalidapage faolt in midule IEAlat%4XiRO8X" There was a (') over the E and a(^) over
the A (IEAlat). Restarted in safe mode and did a selective start up, ran Norton Antivirus Corporate Edition, version 7.60.926 (live up date this morning) No viruses found.

any suggestions?

 

Try to restore IE by following the steps in section "G" if you've got IE 5.5 or better.

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;q277552

BTW, I count four typos in the following "exact quote"......

"(this is an exact quote)" systray cxused an invalidapage faolt in midule

cxused................caused
invalidapage.......invalid page
faolt....................fault
midule.................module

DS

 

Dark Star,
Thanks for the quick reply. No typos. Wrote it down before I closed. Thought for sure it was a virus. Will attempt to restore IE and get back.

 

Dark Star,
Followed section G as you suggested, boots up with no messages.
Thank You for your assistance.

 

ratchet,

You are welcome.

DS