1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

[Resolved] the page cannot be displayed

Discussion in 'Web & Email' started by jm100dm, Dec 19, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. jm100dm

    jm100dm Thread Starter

    Joined:
    May 26, 1999
    Messages:
    994
    "the page cannot be displayed"

    This is what I see where there should be an ad. The ad at the top and bottom of this page show that. The problem is that my browser tries to open it and the pages often takes over a minute to load. I first discovered this on ragingbull.com where every page takes a minute(+) to load.

    My info:
    win98SE
    IE6.0
    256RAM
    900 mhz

    Problem may be related to Incredimail. My wife downloaded this mail program and we enjoyed the extra features but this was about when the pages started to load very slowly. I have since uninstall Incredimail but still have this problem.

    Have tried the following:
    scandisk
    defrag
    searched this site
    reinstalled windows
    reinstalled IE6.0(full-this only did the items that were not in bold print)

    Not sure where to go from here. Have viewed source and properties of these ads for clues but I don't really know what I'm looking for.

    jm100dm
     

    Attached Files:

  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Just the ads?

    You're sure you don't have an ad/banner blocker running? Norton Internet Security, Webwasher?

    Try this:

    Shut down Internet Explorer and Outlook Express.
    Go to Control Panel/Internet, and clear your temporary Internet Files.
    Go to the Privacy tabs, and delete all cookies .
    Now go to the Advanced tab, and click Restore Defaults.
    Next, on to the Security tab, highlight 'Internet, and click restore defaults there as well.

    If no you, download and install <A HREF="http://www.microsoft.com/java/vm/dl_vm40.htm">Microsoft Virtual Machine</A>.

    And please post back with the results.

    Good luck,
     
  3. jm100dm

    jm100dm Thread Starter

    Joined:
    May 26, 1999
    Messages:
    994
    Tony,
    Thanks for your response. I have followed all of your suggestions and will now download virtial machine again.(Have done this in the past) I may have lost something when I uninstalled Incredimail. Ads still don't show up and take over a minute to load.

    Below is all that is running from system info file. Thanks again for your help.

    jm100dm

    ------------------------------
    Kernel32.dll 4.10.2222 Microsoft Corporation Win32 Kernel core component C:\WINDOWS\SYSTEM\Kernel32.dll 4.3 Microsoft(R) Windows(R) Operating System
    MSGSRV32.EXE 4.10.2222 Microsoft Corporation Windows 32-bit VxD Message Server C:\WINDOWS\SYSTEM\MSGSRV32.EXE 4.0 Microsoft(R) Windows(R) Operating System
    Mprexe.exe 4.10.1998 Microsoft Corporation WIN32 Network Interface Service Process C:\WINDOWS\SYSTEM\Mprexe.exe 4.0 Microsoft(R) Windows(R) Operating System
    MMTASK.TSK 4.03.1998 Microsoft Corporation Multimedia background task support module C:\WINDOWS\SYSTEM\MMTASK.TSK 4.0 Microsoft Windows
    Explorer.exe 4.72.3110.1 Microsoft Corporation Windows Explorer C:\WINDOWS\Explorer.exe 4.0 Microsoft(R) Windows NT(R) Operating System
    Systray.exe 4.10.2222 Microsoft Corporation System Tray Applet C:\WINDOWS\SYSTEM\Systray.exe 4.0 Microsoft(R) Windows(R) Operating System
    Stimon.exe 4.10.2222 Microsoft Corporation Still Image Devices Monitor C:\WINDOWS\SYSTEM\Stimon.exe 4.0 Microsoft(R) Windows(R) Operating System
    Em_exec.exe 9.00.99 Logitech Inc. Control Center C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\Em_exec.exe 4.0 MouseWare
    Taskmon.exe 4.10.1998 Microsoft Corporation Task Monitor C:\WINDOWS\Taskmon.exe 4.0 Microsoft(R) Windows(R) Operating System
    N32rmd.exe 1, 0, 0, 1 , n32rmd MFC Application C:\PROGRAM FILES\NORTON ANTIVIRUS\N32rmd.exe 4.0 n32rmd Application
    Iamsetup.exe 2.06.3 CallWave, Inc. Internet Answering Machine C:\PROGRAM FILES\CALLWAVE\Iamsetup.exe 4.0 CallWave Service
    Wmiexe.exe 5.00.1755.1 Microsoft Corporation WMI service exe housing C:\WINDOWS\SYSTEM\Wmiexe.exe 4.0 Microsoft(R) Windows NT(R) Operating System
    Iexplore.exe 6.00.2600.0000 Microsoft Corporation Internet Explorer C:\PROGRAM FILES\INTERNET EXPLORER\Iexplore.exe 4.0 Microsoft® Windows® Operating System
    Rnaapp.exe 4.10.2222 Microsoft Corporation Dial-Up Networking Application C:\WINDOWS\SYSTEM\Rnaapp.exe 4.0 Microsoft(R) Windows(R) Operating System
    Tapisrv.exe 4.10.2222 Microsoft Corporation Microsoft® Windows(TM) Telephony Server C:\WINDOWS\SYSTEM\Tapisrv.exe 4.0 Microsoft(R) Windows(R) Operating System
    Msinfo32.exe 4.10.2222 Microsoft Corporation MSInfo32 C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\MSINFO\Msinfo32.exe 4.0 Microsoft System Information
     
  4. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    There doesn't seem anything there to really worry about, although EM_EXEC and Taskmon are unneccessary, and occasionally cause problems as well.
    Would you mind very much going back to Msinfo32, and this time post the Startup programs?
     
  5. jm100dm

    jm100dm Thread Starter

    Joined:
    May 26, 1999
    Messages:
    994
    Tony,
    I reinstalled virtial machine and IE again. No change.
    msjavx86(setup for VM) was still on my computer so I did not download it again. No change yet. As per request startup listed below.

    Jm100dm

    -------------------------

    Internet Answering Machine Startup Group "C:\Program Files\CallWave\IAMSETUP.EXE" -start
    ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
    SystemTray Registry (Machine Run) SysTray.Exe
    StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
    EM_EXEC Registry (Machine Run) C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    Go!Zilla dial-up fix Registry (Machine Run) "C:\PROGRAM FILES\GOZILLA\GO.EXE" /FIXRAS
    TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
    LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    Norton AntiVirus Reminder Registry (Machine Run) C:\PROGRA~1\NORTON~1\N32RMD.EXE /RES
    LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
     
  6. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Well, that's a very lean list, as I already said before.
    Just uncheck EM_EXEC, and Taskmon.

    Also, come to think of it, Norton AntiVirus Reminder (N32rmd.exe) could well NOT be a Norton file according to Symantec.

    Uncheck that as well, click OK, close Msconfig, and reboot.

    And have your computer scanned on line at <A HREF="http://housecall.antivirus.com/">Trend Micro HouseCall </A>


    If no joy,

    Shut down Internet Explorer and Outlook Express.
    Go to Control Panel/Internet, and clear your temporary Internet Files.
    Go to the Privacy tabs, and delete all cookies .
    Now go to the Advanced tab, and click Restore Defaults.
    Next, on to the Security tab, highlight 'Internet, and click restore defaults there as well.

    Go to Start/Find/files or folders, and search for a file called HOSTS (not HOSTS.SAM which is a sample file).
    If you find it, open it and delete all web page entries.

    And run IE repair, if you've got that option to check for missing and corrupted files: Description of the Internet Explorer Repair Tool

    Also, do you have an antivirus running? For except this so called 'reminder' file, I don't see anything at all.

    You need one, ánd you need a firewall as well.

    Good luck,
     
  7. jm100dm

    jm100dm Thread Starter

    Joined:
    May 26, 1999
    Messages:
    994
    Tony,
    I ran the virus you refered to and came up with 6 viri. Deleted them all as PC-cillin could not repair them. Yesterday I ran Norton with the most current definitions and it found nothing. Now downloading 30 day free trial of PC-cillin, I will keep that one or upgrade from Norton scan version. Download will take a while and then I will proceed with clearing files again.

    I found two Host files in addition to Host.sam but do not know what program to open with. Should the whole files just get deleted? I will repost when completed.

    jm100dm

    ---------------------
    New startup list
    ---------------------

    Internet Answering Machine Startup Group "C:\Program Files\CallWave\IAMSETUP.EXE" -start
    ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
    SystemTray Registry (Machine Run) SysTray.Exe
    StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
    Go!Zilla dial-up fix Registry (Machine Run) "C:\PROGRAM FILES\GOZILLA\GO.EXE" /FIXRAS
    LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
     
  8. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    It is not a good idea to run two antivirus apps simultaneously.
    It may well be counterproductive, as they might dispute each other the right to do something about a detected virus.

    Either update one, or disable it and remove it through add/remove software, and only then install a new antivirus.

    Good luck,
     
  9. Brooks

    Brooks Guest

    Joined:
    Oct 30, 2001
    Messages:
    2,323
    Just open them with notepad. They are just .txt files without an extension.

    It should look similar to this

     
  10. jm100dm

    jm100dm Thread Starter

    Joined:
    May 26, 1999
    Messages:
    994
    Brooks or Tony

    This is what was on the host file. The full length has several thousand entries. Can I just delete the full file? Ad-terminator seems to be the culprit, Is there any reason not to remove this program?


    ##
    ## AD-TERMINATOR - By Jeff Ledger VERSION 3.0 - 10/28/2000 ##
    ## ------------- ##
    ## ##
    ## ** What is Ad-Terminator? ** ##
    ## ##
    ## Ad-Terminator is a "grass roots" approach to the growing problem ##
    ## of banner advertisement waste on the Internet, while providing ##
    ## Ad-Terminator users unlimited access to .TLD's (top-level-domain) ##
    ## at the same time. It's your internet! Take control of it! ##
    ## ##
    ## ** Instructions: ** ##
    ## ##
    ## Place this file into your C:\windows directory and reboot. ##
    ## ##
    ## This file redirects 90% of all adverstisements to a harmless ##
    ## link at our webserver. You will see increased speed while ##
    ## browsing, due the fact that you are not downloading ad banners. ##
    ## ##
    ## Stop by our website @ http://www.ledgerlabs.com ##
    ## For regular updates -OR- ##
    ## http://terminator.ledger ##
    ## ##
    ## ##
    ## Want to break the domain rules and have a cool domain? ##
    ## Write us at [email protected] to get your own Terminator.TLD ##
    ## Thousands of users are enjoying less hype with Ad-Termiator ##
    ## ##
    ## By using this code you agree to indemnify Jeffrey D Ledger ##
    ## and Ledgerlabs, Inc. from any liability that might arise from ##
    ## it's use. ##
    #######################################################################



    127.0.0.1 localhost

    ###################
    ## HALL OF SHAME ##
    ###################

    156.46.6.134 a.r.tv.com
    156.46.6.134 a1.g.a.yimg.com
    156.46.6.134 a1028.g.akamai.net
    156.46.6.134 a1040.g.akamai.net
    156.46.6.134 a108.g.akamai.net
    156.46.6.134 a1112.g.akamai.net
    156.46.6.134 a1156.g.akamai.net
    156.46.6.134 a1172.g.akamaitech.net
    156.46.6.134 a12.g.akamai.net


    partial list of over 70000 links

    jm100dm
     
  11. Brooks

    Brooks Guest

    Joined:
    Oct 30, 2001
    Messages:
    2,323
    Nope, that program is for blocking banner ads and I suspect that it is the culprit.

    Remove the program and then just rename the hosts file to something like hosts.old instead of deleting it.
     
  12. Brooks

    Brooks Guest

    Joined:
    Oct 30, 2001
    Messages:
    2,323
    Ok, I did a little more checking, and there is not a program to remove. Just rename the hosts file and then reboot the computer.

    What has happned is that ip address they use for the redirection is out and your machine is is trying to connect to a downed site.
     
  13. jm100dm

    jm100dm Thread Starter

    Joined:
    May 26, 1999
    Messages:
    994
    Thanks for all the help. I did have a file called adterminator1.(zip file) and deleted it, also renames both host files. I now have ads:) and never thoght that would make me happy. I appreciate the time that you all spent on this.

    jm100dm
     
  14. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/62271

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice