1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

[Resolved] "Type the name of the command interpreter"

Discussion in 'Earlier Versions of Windows' started by laraboffin, Oct 5, 2002.

Thread Status:
Not open for further replies.
Advertisement
  1. laraboffin

    laraboffin Thread Starter

    Joined:
    Aug 9, 2002
    Messages:
    51
    My friend just tried to boot up his computer, but can't get windows to load. He is running windows 98 SE, and has a 233 pentium processor, 8gb hard drive and 128mb ram. He hasn't had any problems with his HD, and the HD is only 2 years old.
    Following running Norton Utilites, he closed the machine down, however upon switching it back on again is now getting the above DOS messages and his machine won't boot into windows.


    Searching for boot record from IDE-0.. OK
    Type the name of the command interpreter (eg: C:\windows\command.com)


    He does have a floppy boot disc but would rather avoid a reformat if possible.

    Any ideas would be much appreciated.

    Thanks,
    Yvonne
     
  2. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    Try booting through the floppy and once at the A:\> prompt check with this command -

    sys c: [enter]

    You should get a message, System Transferred... Now take out the floppy from the drive, restart and see what happens!
     
  3. laraboffin

    laraboffin Thread Starter

    Joined:
    Aug 9, 2002
    Messages:
    51
    He followed your instructions and had the "system transfered" message.

    After restarting, he now has a C:\> prompt.

    He has tried typing in WINDOWS, and cd windows but it's saying "bad command/filename".

    What should he be typing in?

    Regards,
    Yvonne
     
  4. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    Better!

    What does he get, when he types the dir command at the C:\> prompt?

    Not sure if this will work, as cd windows gave that message, also try this command at the C:\> prompt -

    win [enter]
     
  5. laraboffin

    laraboffin Thread Starter

    Joined:
    Aug 9, 2002
    Messages:
    51
    Typing in win at the prompt gave the bad command/filename error.

    However upon typing in DIR at the prompt he was given the following list:

    WIN98 DIR
    WINDOWS 000 DIR
    MYDOCU"1 DIR
    PROGRA"1 DIR
    WINDOW"1 DIR
    MYIMAG"1 DIR
    MYDOWN"1 DIR
    NCDTREE DIR
    SYMANTEC DIR
    TEMP DIR
    LEB DIR
    JDK1 3 DIR
    VERSION DIR
    NOVERS"1 DIR
    MYMUSI"1 DIR
    DOWNLOAD DIR

    COMMAND COM
    WIN386 SWP
    IMAGE DAT




    *******************************************

    At the prompt he has tried typing in WIN98 and WINDOWS 000 but to no avail.

    Any ideas?

    Regards,
    Yvonne
     
  6. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    Could you please post the entire filename(s) that you can see on the right part after the time(the file was created). The total name!

    Also am wondering if this can be fixed by re-installing windows(without formatting:)) as that windows 000 folder doesnt look good!

    Check this command too -

    scanreg /restore [enter]

    Select a date prior to the one when the problem started. Restart and see what happens!
     
  7. laraboffin

    laraboffin Thread Starter

    Joined:
    Aug 9, 2002
    Messages:
    51
    We did try the scanreg /restore command a few times, but again it's saying "bad command/filename".

    Will post up again in a few, with the entire filenames.
    BTW he's had the computer over 2 years and that windows 000 folder has always been there.

    Incidentally the only file with a recent date and time was the WIN386 SWP file. The extra info for this file is as follows:

    121,634,816
    10.04.02
    3.40p

    Many thanks for your help so far :)

    Regards,
    Yvonne
     
  8. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    You're welcome!

    Thats a swap file that windows needs for the virtual memory...:) So thats normal! Nothing wrong with that!

    But, this is weird...:rolleyes: that windows 000 folder is there since the installation of the OS??? Folders with such extensions are created during the Windows installation process! In some instances when there is data corruption/some HDD problem!

    Is the Win98 folder, the folder with the windows installation files?
     
  9. laraboffin

    laraboffin Thread Starter

    Joined:
    Aug 9, 2002
    Messages:
    51
    DIRECTORY OF C:\

    WIN98 DIR 06-27-00 1.36p
    WINDOWS 000 DIR 06-27-00 1.39p
    MYDOCU"1 DIR 09-29-00 8.09p
    PROGRA"1 DIR 06-27-00 1.35p
    WINDOW"1 DIR 06-28-00 6.09p
    MYIMAG"1 DIR 06-28-00 7.11p
    MYDOWN"1 DIR 06-29-00 1.44a
    NCDTREE DIR 06-23-02 5.32p
    SYMANTEC DIR 11-07-00 4.43p
    TEMP DIR 09-16-01 6.09p
    LEB DIR 09-10-02 1.14p
    JDK1 3 DIR 02-01-01 12.28p
    VERSION DIR 06-02-01 8.55p
    NOVERS"1 DIR 06-02-01 8.55p
    MYMUSI"1 DIR 07-09-00 6.50p
    DOWNLOAD DIR 03-12-02 2.37p

    COMMAND COM 93,890 04-23-99 10.22p
    WIN386 SWP 121,634,816 10-04-02 3.40p
    IMAGE DAT 51,712 07-20-02 1.09a

    3 file(s) 121,780,418 bytes
    16 dir(s) 3,268,62 MB free


    I would presume that the win98 folder is the one with the installation files in - it's timed 3 minutes before the windows 000 one, but he doesn't know for sure.

    He bought the machine with windows 98 SE plus installed on it but doesn't have a disc for that version. We have a normal windows 98 disc.

    Regards,
    Yvonne
     
  10. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    That is weird for sure! Also I only wanted the names of the files and directories after the time! Dont you see any titles after the time column? If no, let it be so! Np:)

    Try this command -

    scandisk [enter]

    if that doesnt work then, this one -

    chkdsk [enter]

    If both the commands return a bad filename/command msg then boot through the floppy and check again! Any errors detected?
     
  11. laraboffin

    laraboffin Thread Starter

    Joined:
    Aug 9, 2002
    Messages:
    51
    There are no names of files after the times.

    Scandisk and chkdsk commands aren't working.

    Out of curiosity he typed in C:\WINDOWS.000\WIN and it said
    "himem.sys is missing - make sure the file is in your windows
    directory".

    Any idea how he can create a CONFIG.SYS?


    Thanks,
    Yvonne
     
  12. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    Ok!

    Lets try this first -

    ren Windows.000 Windows [enter]

    Restart the computer and see what happens.

    Did you check the scandisk and chkdsk with the startup floppy too?

    About the error we'll look into it in the next step but first try the above command and get back:)
     
  13. laraboffin

    laraboffin Thread Starter

    Joined:
    Aug 9, 2002
    Messages:
    51
    OK, he did that, and after restarting, now has the C:\> prompt.

    What should he type in now?
     
  14. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
  15. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    The earlier one was for the error msgs. Now once at the C:\> prompt ask him to type the win command again! What happens? Again the same himem.sys error msg? If yes, then check the links I posted earlier!

    So, ask your friend to execute the win command -

    win [enter]
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/98394

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice