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[resolved]unwanted home page

Discussion in 'Virus & Other Malware Removal' started by paul.m, Jul 18, 2004.

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  1. paul.m

    paul.m Thread Starter

    Joined:
    Jul 18, 2004
    Messages:
    1
    Can anyone please help.

    My home page has been changed to an unwanted search engine which has the address, use blank. At the same time I get pop-ups regarding spy-ware. Also since this happened I cannot activate my desktop icons without being online If I do the computer just freezes and I have to reboot. I have tried many things including re-setting web settings and I have used spy-bot search and destroy and ad-aware but I just can't remove them. I understand that the only other method would be to re-install windows or re-set the registry. Any advice.

    Thanks
     
  2. johnske

    johnske

    Joined:
    Jun 23, 2004
    Messages:
    167
    Hi paul.m, and welcome to TSG :)

    I'm not a security expert but there are some who donate their expertise on this site. However they will want to see a copy of a "HijackThis" (HJT) log to help you properly.

    If the hijack is really bad (i.e. fast) try and download startpage guard as a temporary measure to keep you on the one page and then download and run SpywareBlaster (this is a preventative to help stop further infections) and CWShredder and also check for updates on Ad-Aware and spybot to see whether you have the very latest versions.

    Also, get HijackThis (HJT) and if there still problems, post a HJT log here and wait for one of the security experts to get to you.

    For Spyware tools, some sites to download from are:

    http://www.tomcoyote.org/hjt/
    http://209.133.47.200/~merijn/downloads.html
    http://www.thespykiller.co.uk/
    http://www.sherrylynn.us/privacypolicy
    http://www.snapfiles.com/get/startpageguard.html

    Good luck!! :p
     
  3. johnske

    johnske

    Joined:
    Jun 23, 2004
    Messages:
    167
    Hi, paul,m

    I received your private mail with your HJT log and the second saying that your problem appeared to have been fixed by using ad-aware, spybot and CWShredder.

    Glad to have been able to assist, but I'm afraid I'm unable to make any sense of HJT logs either. :confused:

    I meant that you should have posted the log here - in this thread - by using the "quick reply" or "go advanced" buttons so that a security expert could read it. But if you're happy with the results you have...fine, only too glad to have been able to assist. :D :D :D

    If you still have problems though, do another HJT log and post it here in the thread, or if this thread has been closed, start a new thread and post it there. (y) (y)
     
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