sirflyguy2000
Thread Starter
- Joined
- Dec 4, 2001
- Messages
- 3
I recently upgraded to XP from ME. I immediately encountered problems opening programs from shortcuts or from the program menu. I get error messages about being unable to run program because it can't find it. Anyway, I found out I had the W32/Sircam worm virus, which causes the inability to launch exe. files. Microsoft tried to help, but whatever I tried after removing the virus hasn't fixed the problem. I can't even uninstall XP or do a system restore (it goes through the motions of doing system restore, but at the end of the process, I get the error message again). I can open programs by right clicking the shortcut or program name in the program menu, and then selecting "Run As", and then deselecting the protection option. I ran McAffee Antivirus several times to make sure the virus was gone, and it seems to be gone. Anyway, Dell tells me they want me to contact Norton to check to make sure there is no virus, even though the Norton program ceased to work when I upgraded to XP (incompatible). I can't find my startup disk so I can f-disk the hard drive, and Dell won't do anything until I talk to Norton. I just want my computer to work! Please help me. Thank you. Sirflyguy2000