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[Resolved] Win. Explorer Error - Can't open int. sites

Discussion in 'Earlier Versions of Windows' started by sulittle, Jan 4, 2003.

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  1. sulittle

    sulittle Thread Starter

    Joined:
    Feb 23, 2002
    Messages:
    114
    The problem started when my son tried to install a new product which caused some files to be lost (including ddraw.lld)(The product is Microsoft Combat Flight Simulator 3). My final attempt to fix it was to re-install Windows ME. The original problem was solved, but now there is a permanent error message saying "Explorer has caused an error in NEWDOTNET3_88.dll. Explorer will now close". All programs work as long as I leave the message window alone, except for opening any internet sites. Using Norton Utilities, I find one problem. It says that Dotnetinstaller.exe cannot open a required file: mscoree.dll, both located at C:\program files\common files\installshield\professional\runtime\0700\intel 32\.... I cannot find any copies of mscoree.dll anywhere and have tried to reinstall Windows ME again, but no change.
     
  2. pvc9

    pvc9

    Joined:
    Jul 7, 2002
    Messages:
    6,427
    Newdotnet is spyware/adware...

    Download Startup List 1.5 from this here . Run the program and post back with the results.
     
  3. sulittle

    sulittle Thread Starter

    Joined:
    Feb 23, 2002
    Messages:
    114
    To PVC9: Please clarify - I took your suggestion and got a startup list "report". Were you asking me to post the report? It's several pages long! (Also, what is spyware/adware?) It doesn't tell me much, butHere it is:

    StartupList report, 1/4/2003, 6:16:24 PM
    StartupList version: 1.50
    Started from : C:\UNZIPPED\STARTUPLIST15\STARTUPLIST.EXE
    Detected: Windows ME (Win9x 4.90.3000)
    Detected: Internet Explorer v5.50 (5.50.4134.0100)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE
    C:\PROGRAM FILES\XUPITER\XUPITERSTARTUP.EXE
    C:\WINDOWS\LOADQM.EXE
    D:\SIDEWINDER\COMMON\SWTRAYV4.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\HPZSTATX.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\WINDOWS\NOTEPAD.EXE
    C:\UNZIPPED\STARTUPLIST15\STARTUPLIST.EXE

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
    TaskMonitor = C:\WINDOWS\taskmon.exe
    PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    SystemTray = SysTray.Exe
    HPDJ Taskbar Utility = C:\WINDOWS\SYSTEM\hpztsb01.exe
    TkBellExe = C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
    XupiterStartup = C:\Program Files\Xupiter\XupiterStartup.exe
    LoadQM = loadqm.exe
    SideWinderTrayV4 = D:\SIDEWI~1\COMMON\SWTRAYV4.EXE
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    Norton Auto-Protect = C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

    StillImageMonitor = C:\WINDOWS\SYSTEM\STIMON.EXE
    SymTray - Norton SystemWorks = C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    SchedulingAgent = mstask.exe
    SSDPSRV = C:\WINDOWS\SYSTEM\ssdpsrv.exe
    CSINJECT.EXE = C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
    *StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    msnmsgr = "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background

    --------------------------------------------------

    Enumerating Active Setup stub paths:
    HKLM\Software\Microsoft\Active Setup\Installed Components
    (* = disabled by HKCU twin)

    [{89820200-ECBD-11cf-8B85-00AA005B4395}] *
    StubPath = regsvr32.exe /s /n /i:U shell32.dll

    [>PerUser_MSN_Clean] *
    StubPath = C:\WINDOWS\msnmgsr1.exe

    [PerUser_LinkBar_URLs] *
    StubPath = C:\WINDOWS\COMMAND\sulfnbk.exe /L

    [{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
    StubPath = "C:\PROGRA~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install

    [{7790769C-0471-11d2-AF11-00C04FA35D02}] *
    StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {7790769C-0471-11d2-AF11-00C04FA35D02}

    [{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}] *
    StubPath = C:\WINDOWS\SYSTEM\updcrl.exe -e -u C:\WINDOWS\SYSTEM\verisignpub1.crl

    [{89820200-ECBD-11cf-8B85-00AA005B4383}] *
    StubPath = C:\WINDOWS\SYSTEM\ie4uinit.exe

    [{44BBA840-CC51-11CF-AAFA-00AA00B6015C}.Restore]
    StubPath = rundll32.exe advpack.dll,UserUnInstStubWrapper {44BBA840-CC51-11CF-AAFA-00AA00B6015C}

    --------------------------------------------------

    Load/Run keys from C:\WINDOWS\WIN.INI:

    load=
    run=

    --------------------------------------------------

    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

    Shell=Explorer.exe
    SCRNSAVE.EXE=C:\WINDOWS\SYSTEM\THE60'~2.SCR
    drivers=mmsystem.dll ctpnpscn.drv power.drv

    --------------------------------------------------

    Checking for EXPLORER.EXE instances:

    C:\WINDOWS\Explorer.exe: PRESENT!

    C:\Explorer.exe: not present
    C:\WINDOWS\Explorer\Explorer.exe: not present
    C:\WINDOWS\System\Explorer.exe: not present
    C:\WINDOWS\System32\Explorer.exe: not present
    C:\WINDOWS\Command\Explorer.exe: not present

    --------------------------------------------------

    C:\WINDOWS\WININIT.BAK listing:
    (Created 4/1/2003, 11:0:26)

    [rename]
    NUL=C:\WINDOWS\w9xsetup.bin
    NUL=C:\WINDOWS\suback.bin
    C:\WINDOWS\PCHealth\Support\atrace.dll=C:\WINDOWS\PCHealth\Support\Temp\PCH1.TMP
    C:\WINDOWS\PCHealth\Support\msvcp60.dll=C:\WINDOWS\PCHealth\Support\Temp\PCH2.TMP
    [NUL]
    C:\WINDOWS\SYSTEM\DCOMREG.EXE=1

    --------------------------------------------------

    C:\AUTOEXEC.BAT listing:

    SET COMSPEC=C:\WINDOWS\COMMAND.COM
    SET BLASTER=A220 I5 D1 H5 P330 E620 T6
    SET windir=C:\WINDOWS
    SET winbootdir=C:\WINDOWS
    SET PROMPT=$p$g
    SET TEMP=C:\WINDOWS\TEMP
    SET TMP=C:\WINDOWS\TEMP
    SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND;C:\PRESTO~1\PAGEMGR;C:\WINDOWS\TWAIN_32\SCANPORT;C:\WINDOWS\TWAIN\SCANPORT;C:\PROGRA~1\COMMON~1\AUTODE~1

    --------------------------------------------------

    C:\WINDOWS\WINSTART.BAT listing:

    @C:\WINDOWS\tmpcpyis.bat

    --------------------------------------------------

    C:\WINDOWS\DOSSTART.BAT listing:

    C:\WINDOWS\CTCM

    --------------------------------------------------

    Checking for superhidden extensions:

    .lnk: HIDDEN! (arrow overlay: yes)
    .pif: HIDDEN! (arrow overlay: yes)
    .exe: not hidden
    .com: not hidden
    .bat: not hidden
    .hta: not hidden
    .scr: not hidden
    .shs: HIDDEN!
    .shb: HIDDEN!
    .vbs: not hidden
    .vbe: not hidden
    .wsh: not hidden
    .scf: HIDDEN! (arrow overlay: NO!)
    .url: HIDDEN! (arrow overlay: yes)
    .js: not hidden
    .jse: not hidden

    --------------------------------------------------

    Enumerating Browser Helper Objects:

    (no name) - C:\Program Files\NewDotNet\newdotnet3_88.dll - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E}
    (no name) - D:\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    Tune-up Application Start.job
    {D94466C2-A185-428C-828A-66FF80E7BAC3}_little.job
    PCHealth Scheduler for Data Collection.job
    Maintenance-ScanDisk.job
    Maintenance-Defragment programs.job
    Maintenance-Disk cleanup.job
    Scan for Viruses.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [CV3 Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\WUV3IS.DLL
    CODEBASE = http://windowsupdate.microsoft.com/R999/V31Controls/x86/mil/en/actsetup.cab

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\SWFLASH.OCX
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    [Shockwave ActiveX Control]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

    [Loader Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MACONNECT.DLL
    CODEBASE = http://connect.online-dialer.com/MaConnect.cab

    [{9DBAFCCF-592F-FFFF-FFFF-00608CEC297C}]
    CODEBASE = http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab

    [{A27CFCAE-9351-4D74-BFFC-21EB19693D8C}]
    CODEBASE = http://www.xupiter.com/xt/install/XupiterToolbarLoader.cab

    [{A1DC3241-B122-195F-B21A-000000000000}]
    CODEBASE = http://www.blowsearch.com/TB/The_Ultimate_Browser_Enhancer.exe

    [MSN Photo Upload Tool]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNPUPLD.DLL
    CODEBASE = http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?5,0,1730,0

    [eConn Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\ECONNECT.DLL
    CODEBASE = http://econnect.libereco.net/econnect.cab

    [{2C38A62E-D257-40E8-8BB7-5624E38FEB0A}]
    CODEBASE = http://66.230.220.3/dialerhost/download/gGhpN2qO/sexsoftware.cab

    --------------------------------------------------

    Enumerating Winsock LSP files:

    NameSpace #1: C:\Program Files\NewDotNet\newdotnet3_88.dll
    Protocol #1: C:\PROGRAM FILES\NEWDOTNET\NEWDOTNET3_88.DLL
    Protocol #2: C:\PROGRAM FILES\NEWDOTNET\NEWDOTNET3_88.DLL
    Protocol #3: C:\PROGRAM FILES\NEWDOTNET\NEWDOTNET3_88.DLL
    Protocol #4: C:\PROGRAM FILES\NEWDOTNET\NEWDOTNET3_88.DLL

    --------------------------------------------------
    End of report, 9,290 bytes
    Report generated in 0.284 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only
    :confused:
     
  4. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Go to Control Panel > Add-Remove software, and uninstall New.Net (domains).

    Reboot when you're done.

    And you have some "bad" spyware startups, a dialer, and ActiveX objects that need to be removed badly.

    After uninstalling New.Net do this:

    Go to http://www.spywareinfo.com/downloads.php#det , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please show us its contents.


    It allows you to remove all that very comfortably.
     
  5. sulittle

    sulittle Thread Starter

    Joined:
    Feb 23, 2002
    Messages:
    114
    Reply to TonyKlein:
    I removed new.net and it seems to have fixed the problem. I have not yet tried the internet, but the error message no longer appears. I also downloaded hijackthis.exe and used it. After new.net was removed, the 010 hijacked internet items no longer appear on the logfile. Below is the full logfile before the removal:

    Logfile of HijackThis v1.90.0
    Scan saved at 7:47:32 PM, on 1/4/2003
    Platform: Windows 9x 4.90.3000
    MSIE version: 5.50.4134.0100

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://msnmember.msn.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title=Microsoft Internet Explorer provided by MSN
    R3 - URLSearchHook: XTSearchHook Class - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - C:\PROGRAM FILES\XUPITER\UPDATES\BWSEARCH.DLL
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet3_88.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\READER\ACTIVEX\ACROIEHELPER.OCX
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb01.exe
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
    O4 - HKLM\..\Run: [XupiterStartup] C:\Program Files\Xupiter\XupiterStartup.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [SideWinderTrayV4] D:\SIDEWI~1\COMMON\SWTRAYV4.EXE
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: Yahoo! Chess (Shockwave Flash Object) - http://download.games.yahoo.com/games/clients/y/ct0_x.cab
    O16 - DPF: Yahoo! Pool 2 (Shockwave Flash Object) - http://download.games.yahoo.com/games/clients/y/potb_x.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {02C20140-76F8-4763-83D5-B660107B7A90} (Loader Class) - http://connect.online-dialer.com/MaConnect.cab
    O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
    O16 - DPF: {A27CFCAE-9351-4D74-BFFC-21EB19693D8C} - http://www.xupiter.com/xt/install/XupiterToolbarLoader.cab
    O16 - DPF: {A1DC3241-B122-195F-B21A-000000000000} - http://www.blowsearch.com/TB/The_Ultimate_Browser_Enhancer.exe
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?5,0,1730,0
    O16 - DPF: {AB1E62EB-3DE3-428F-A417-64AB3C9B6CF0} (eConn Class) - http://econnect.libereco.net/econnect.cab
    O16 - DPF: {2C38A62E-D257-40E8-8BB7-5624E38FEB0A} - http://66.230.220.3/dialerhost/download/gGhpN2qO/sexsoftware.cab
    O18 - Protocol: ms-its51 - {F6F1E82D-DE4D-11D2-875C-0000F8105754}
    O18 - Protocol: ndwiat - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE}
     
  6. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    REmoving New.Net will certainly take care of your New.Net errors, but there's more.

    Run Hijack This, and check, and have it fix ALL of the following items. Doublecheck so as not to forget a single one.

    Before having HT fix the errors, it's important to shut ALL Internet Explorer Windows.

    R3 - URLSearchHook: XTSearchHook Class - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - C:\PROGRAM FILES\XUPITER\UPDATES\BWSEARCH.DLL

    O4 - HKLM\..\Run: [XupiterStartup] C:\Program Files\Xupiter\XupiterStartup.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe

    O16 - DPF: {02C20140-76F8-4763-83D5-B660107B7A90} (Loader Class) - http://connect.online-dialer.com/MaConnect.cab
    O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/mini...uginstaller.cab
    O16 - DPF: {A27CFCAE-9351-4D74-BFFC-21EB19693D8C} - http://www.xupiter.com/xt/install/X...olbarLoader.cab
    O16 - DPF: {A1DC3241-B122-195F-B21A-000000000000} - http://www.blowsearch.com/TB/The_Ul...er_Enhancer.exe
    O16 - DPF: {AB1E62EB-3DE3-428F-A417-64AB3C9B6CF0} (eConn Class) - http://econnect.libereco.net/econnect.cab
    O16 - DPF: {2C38A62E-D257-40E8-8BB7-5624E38FEB0A} - http://66.230.220.3/dialerhost/down...sexsoftware.cab

    When you're done, reboot once more.

    Cheers,
     
  7. sulittle

    sulittle Thread Starter

    Joined:
    Feb 23, 2002
    Messages:
    114
    Second reply to TonyKlein:

    Thank you very, very much for your time and invaluable help! I will have hijackthis.exe remove the problems you listed. I am now using the computer in question, so all is well and back to normal. We'll just have to be more carefull about what areas of the internet we visit in the future!
     
  8. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    You're welcome. :)
    Glad to hear all is well now.

    But don't forget to run Hijack This to get rid of the other items. There's some very dodgy and potentially harmful stuff there.
     
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