When my Windows ME boots up, it appears to go through all the appropriate motions and desktop icons appear as they should. The problem is that the hourglass never goes away and the system appears to be in a loop. Movement of the mouse will move hourglass but the program never comes out of the loop. The only way to get out is to power down. Ctl-Alt-Del does nothing. Me came preloaded on the Dell PC. I have been unable to locate a boot disk. What do you suggest?