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[Resolved] Windows Explorer pane grayed out

Discussion in 'Windows XP' started by tthulen, Nov 22, 2002.

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  1. tthulen

    tthulen Thread Starter

    Joined:
    Nov 22, 2002
    Messages:
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    I have just installed Windows 2000 server on a Dell Poweredge 2450, when entering windows explorer the lft pane is grayed out. I am running IE6 and have removed all security patches for windows to no avail.

    Please Help !
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Welcome to TSG, tthulen.

    Run regedit and navigate to the following key:

    HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}

    With that key highlighted, click File (or Registry) > Export, name and save the key to the desktop.

    With the .reg file on the desktop, Right click on it and rename it with a .txt extension

    Now upload it here as an attachement so we can see what is there. There is a possible fix for this, but it may vary somewhat in Win2k
     
  3. tthulen

    tthulen Thread Starter

    Joined:
    Nov 22, 2002
    Messages:
    2
    I finally contacted Microsoft and the problem was do to a corrupt install of IE6 even though it worked just fine, I had to run a command line utility

    rundll32 setupwbv.dll,IE5Maintenance

    which does a repair on IE6 and the problem was resolved.

    I still don't understand how IE6 was related to the problem of Windows Explorer
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Glad you got it resolved and even provided us with a new method in the future. For ther record we've seen it many times before, and a registry patch probably would have done the same thing, providing I could verify that the relative file path was system32 for the shdocvw file rather than system (it would have been necessary to modify the posted patch).

    http://forums.techguy.org/t59067/s.html
     
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