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[Resolved] Windows XP won't boot unless cdrom door open

Discussion in 'Windows XP' started by dilbert, Jan 27, 2003.

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  1. dilbert

    dilbert Thread Starter

    Jan 27, 2003
    Hi, this is my first posting.
    I recently installed windows XP home (upgrade to Win 98) ever sense, Windows will not boot up completely unless the
    CD Rom door is open. Window will hang after showing my
    system information, ie processor speed , memory, disks found
    and will state press f2 to enter set up. From this point it doesn't
    matter what you do, it just stays on this screen.
    However, if after turning the power on, you immediately open the
    CD rom door, the computer will boot up XP and run fine with the exception that you can't use the CD rom it must remain open.
    If you close the cd rom, your arrow pointer also has what looks like a blinking cd attached to it.
    I've opened the computer and it appears all of the connections are still good. I've looked in the devise manager and it says the
    cd rom drive is working properly.
    Any Ideas???

    System info:
    Pentium II 400 mhz
    384 MB RAM
    8Gig HD
  2. Del


    Aug 31, 2001
    OK, did we watch the Super Bowl yesterday? Did we have a few beers, haha
    No really, just kidding but sounds strange.
    Did you try getting it booted up, then put a c.d. in the tray and close it. See what happens then.
  3. Dan O

    Dan O

    Feb 13, 1999
    It must be a BIOS setting causing the problem. Press F2 to enter BIOS Setup and check your settings. As a test try removing the CD-ROM from the Boot sequence, try having FLoppy and Hard drive.

    P.S. Welcome to TSG
  4. dilbert

    dilbert Thread Starter

    Jan 27, 2003
    Thanks for the reply...
    I've tried to remove the CD Rom from the boot sequence but do
    not know how. I can move it up or down in the sequence but that doesn't help. How do you remove it????

    Before hitting F2 to enter set up the screen reads:

    Fixed disk 0: WDC AC28400R-(PM)
    ATAPI CD-Rom: NEC CD-ROM-(SM) :28D
    ATAPI CD-Rom: Hewlett-Packard CD-Writer-(SS)9100

    I then hit F2 and enter set up

    The Boot sequence shows:
    1st Boot Removable Devices
    2nd Boot Hard Drive
    3rd Boot ATAPI CD-Rom Drive
    4th Boot Network Boot

    Any more suggestions on what to do?? Thanks
  5. mal1930


    Apr 27, 2002
    HI, Did you press F2 as the way I read your post it looks like XP does no think the setup is complete. It is looking for the CD to finish the job. I am not an expert however it just seems logical from my experiences. Peace Mal
  6. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
    How about reloading the setup defaults through your BIOS setup page?
  7. Jeerajat


    Sep 5, 2002
    How about flashing ur bios with the latest version.
  8. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    I'm beginning to think you have a broken CD drive,

    Cruise to Bootdisk and download a WIN98 bootdisk with CD support. Boot from the floppy and see if you can access the CD drive normally, doing a DIR to the CD's drive letter should be sufficient. If that doesn't work, most likely the CD is toast, disconnect the data cable and see if the system acts normally. If so, it's time to spend $20 on Pricewatch and buy a new CD-ROM drive. :)
  9. dilbert

    dilbert Thread Starter

    Jan 27, 2003
    Thanks for all the help folks.
    I finally did an uninstall of XP and then a DIR on
    my hard drives (C & D) and then a reinstall
    of the original Win 98 everything is working fine now.
    Still haven't reinstalled XP and probably won't.;)
  10. Ash_11


    Sep 19, 2002
    I've noticed this on some compaq computers here at work. What I did was open the case and physically change the order of the two cd roms (cd rom and burner) on the cable. You may have to swap from top to bottom the order of the two cd's in the case so that the cable fits nicely.

    This worked for us, might want to give it a try.
  11. Mahmud603


    Nov 26, 2002
    The order for booting, in the BIOS, should be

    1. Removable drive (floppy)
    2. CD Rom
    3. Hard drive
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