[Resolved] Winstart error on XP Pro

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gwicke

Thread Starter
Joined
Dec 19, 2001
Messages
24
When a user on the XP Pro machine logs in, a message appears about the Palm Hot-Synch program not being installed properly and then a WinStart error occurs and wants me to send an error message to Microsoft.

This user has 'Restricted' rights but the Palm Hot-Synch was installed by a user with Admin privs.

How do I debug the WinStart error?

I will post the actual message when I get home later.

Thanks

G
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
The details of the WinStart error would be useful.

The first thing that comes to mind when thinking of Winstart is the IGetNet spyware
 

gwicke

Thread Starter
Joined
Dec 19, 2001
Messages
24
Hi Tony

Thanks very much for the tip on SpyBot! I downloaded it, ran it and it cleaned up several files including the IE stuff! The WinStart message no longer appears on the other login. You Da Man!

Now, since you did so well with that one...when this other user logs in, they get the message that "Palm HotSynch is not configured properly, please re-install Palm Desktop"

I installed Palm Desktop and HotSynch under my user which has Admin privs and it works just fine. Why would you think this message would appear under a different user login? The other user is a 'Restricted User' but should be able to run the programs, right?

Any help is greatly appreciated.

G
 
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