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[Resolved] wj view error unable to locate system class/java/object

Discussion in 'Windows XP' started by beaches, Sep 23, 2003.

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  1. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
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    I am operating with windows xp. Every time I start my computer I get this error. I hit the ok and the computer works as though nothing has happened. It doesn't stop me from doing anything that I've noticed yet. I've recently installed Microsoft Office and
    my email was switched from Outlook Express to Microsoft
    Outlook. I found this error on the searches but it was for the
    windows 98 version. I tried the resolution that was suggested
    with the start, run <B> ms config </B>, ok, start up tab but I
    received an error for this.
    I hope you can help.
    Thanks
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
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    45,855
  3. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    Do this in order:

    1) Open Internet Explorer -> Tools -> Internet Options -> delete cookies, delete files (select off-line content), clear history. Then click ok and exit Internet Explorer.

    2) Read http://tomcoyote.org/SPYBOT/index1.html then download and run SpyBot. Make sure to get the updates for SpyBot.

    3) Update and run your Anti-Virus program (NAV or MacAfee), if you don't have an Anti-Virus program installed on your PC use one of the free ones here:
    http://www.pandasoftware.com/activescan

    http://housecall.trendmicro.com

    http://www.ravantivirus.com/scan

    4) Read http://www.tomcoyote.org/hjt/ then download and install HiJackThis. Open up HiJackThis and click "Scan". After you do so click "Save Log" and save it to your desktop. Exit HiJackThis and open the log you created on your desktop and copy every thing in the log and post it here.
     
  4. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
    49
    re: the posting by Rolling Rog on 09/23/2003 6:46 PM
    I'm not a computer expert. I'm not sure what you're telling
    me to do. Am I suppose to go to the spybot site you mentioned
    and install from there? Also what is the tomcoyote web site
    for? I also don't know what post a HijackThisScanlong means.
    Thank you so much for your assistance. Sorry I need the
    extra help.
     
  5. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
    49
    Re reply from KeithKman on 09/23/03 6:52 PM
    I'm not sure what I'm supposed to do. I'm fairly clear what to do
    up to no. 4 then I don't know what we're doing. What is HiJack
    This? What do you mean when you say open the log from my
    desktop and copy everything in the log and post it here?
    Thank you so much for your help.
     
  6. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    HiJackThis is a program that shows everything that starts up when your PC starts up. After you download HiJackThis, click on the HiJackthis.exe icon inside the HiJackThis.zip file and click "Scan". After you do so, click "Save Log" and save the log to your desktop. A .txt file should open up with a bunch of writing. Copy everything inside the .txt file and post it here.

    Hope this helps!
     
  7. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
    49
    reply to KeithKman
    I ran through the steps that you advised. I now have the
    hijackthis text file. Please advise what to do after this.
    Thank you
    Logfile of HijackThis v1.97.2
    Scan saved at 8:09:34 PM, on 9/23/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\sstray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\System32\hphmon04.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\WINDOWS\System32\carpserv.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Webshots\WebshotsTray.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Documents and Settings\cathy\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw High Speed Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: Shaw Help (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  8. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    Everything in the HiJackThis log looks normal. Do you still get the error when you start up the computer? If so, what does the error say?
     
  9. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
    49
    KeithKman
    I am not getting that error any longer. Thank you so much
    for your assistance.
     
  10. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
    49
    msg to KeithKman
    Hi it's me again. My computer was not getting this error last nite
    after I did the spybot thing. Again this morning it was fine. I
    had to uninstall my limewire program and reinstall it. Then I got
    the error again. So I went through all the steps again that you'd
    given me and there were some problems detected by spybots.
    I fixed those and now I'm still getting the error again. I've run
    the spybots on each desktop for our computer (we have 4 users)
    all problems were fixed and we're still getting that error.
    If you can think of anything to help me out I'm appreciate it.
    Thanks again.
     
  11. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    hmmm...what does the error say? This would help a lot!
     
  12. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
    49
    keith kman
    the error message is in a box and it says wj view error
    error: unable to locate system class: java/lang/Object
    When I press ok my computer works normally. I don't know
    if this error affects anything or not.
    Thanks
     
  13. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Did you reboot after running Spybot again?

    Post another Scanlog, we can usually see the source of the problem. If there is no obvious source it may be necessary to reinstall Virtual Machine.

    You are looking for something in a HijackThis Scan similar to this:

    O4 - HKLM\..\Run: [EbatesMoeMoneyMaker] wjview /cp "C:\Program Files\EbatesMoeMoneyMaker\System\Code" Main lp: "C:\Program Files\EbatesMoeMoneyMaker"
     
  14. beaches

    beaches Thread Starter

    Joined:
    Sep 23, 2003
    Messages:
    49
    Reply to Rolling Rag
    Yes I did reboot after the spybot program. I have hijacked
    my information and will post it here. I found one wj view
    under limeshop. Could this be it?
    Please advise.
    Thanks

    Logfile of HijackThis v1.97.2
    Scan saved at 9:16:53 PM, on 9/24/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\sstray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\System32\hphmon04.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\WINDOWS\System32\carpserv.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Webshots\WebshotsTray.exe
    C:\Documents and Settings\cathy\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw High Speed Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [LimeShop] wjview /cp:p "C:\Program Files\LimeShop\System\Code" Main lp: "C:\Program Files\LimeShop"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Global Startup: LimeWire 3.5.8.lnk = C:\Program Files\LimeWire\3.5.8\LimeWire.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: Shaw Help (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  15. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Since LimeShop is classified as Adware, I'm surprised it was left by Spybot, but perhaps it removed the executable and just left the registry entry.

    Check Add/Remove programs for LimeShop and see if there is an uninstall there. Depending on what Spybot did there may or may not be one, or there may be one and it is non functional.

    http://www.kephyr.com/spywarescanner/library/limeshop/index.phtml

    You can use HijackThis to "fix" the registry entry which is causing the error, probably because the file it is looking for has been removed.
     
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