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Restart button not working can only restart by shutdown

Discussion in 'Windows 10' started by PCSAR911, Jan 4, 2019.

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  1. PCSAR911

    PCSAR911 Thread Starter

    Joined:
    Jun 28, 2013
    Messages:
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    I recently updated a Dell Alienware Aurora-R3, i7 2600.

    with a new Seagate 500GB Barracuda SSD SATA III 6Gb/s Internal SSD Drive (STGS500401), along with a new copy of Windows 10 Home 64-bit.

    Ever since the update I can not reboot or restart the computer using the restart button. I must always use the shut down button to restart the system.

    Any ideas please,

    Bob
     
  2. mohittomar13

    mohittomar13

    Joined:
    May 2, 2011
    Messages:
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    First Name:
    Mohit Tomar
    If you face any problem with the hardware the most probable cause for it is related to the drivers of that hardware. You need to download the driver for your machine and install it. However I checked the dell website but your machine doesn't seem to support Windows 10 yet (only Win-7).

    I would recommend to check dell's support site and make sure for yourself. To get full functionality back I would suggest to install windows 7 on it, rest depends upon your own decision.
     
  3. PCSAR911

    PCSAR911 Thread Starter

    Joined:
    Jun 28, 2013
    Messages:
    2
    That’s one though I had not considered. Before installing Windows 10 I did run a compatibility test and the Dell Alienware Aurora-R3 tested good.
    But I never updated any of the drivers. I will keep checking back with Dell. Thank you.
     
  4. mohittomar13

    mohittomar13

    Joined:
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    First Name:
    Mohit Tomar
    You are welcome.! (y):)
     
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