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restart problem

Discussion in 'Windows XP' started by chynco, Mar 18, 2003.

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  1. chynco

    chynco Thread Starter

    Joined:
    Dec 27, 2002
    Messages:
    17
    my sister turned her computer on and the bios screen suddenly appeared.
    she exited bios and it began to start up as usual until after the windows logo went away. a screen apeared asking whether to boot in safe mode...etc. she chose normal startup and then the computer freezes.
    she restarts computer and the same thing happens. sometimes the computer doesnt boot up at all. it seems to stay in hibernation?!?

    tried to start windows in safemode and it still freezes.

    is this bios problem or windows problem or hardware?

    thanks!
     
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