Restarting after resetting the system

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flavallee

Frank
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84,176
Product number D7E34EA#UUG
Serial Number CZC40709TP
You have THIS HP ENVY Recline 23-m112eb TouchSmart Beats SE All-In-One Desktop PC

It appears it was purchased in February 2014 and came with Windows 8 64-bit.

It appears it came with these hardware specs:
Intel Core i5-4570T 2.90 GHz dual core processor
8 GB DDR3-1600 MHz RAM
1 TB(931 GB) SATA hard disk drive
Intel H87 chipset
NVIDIA GeForce 730A graphics
IDT 92HD91 high definition audio
Realtek RTL8151GH-CG gigabit ethernet
Broadcom BCM943228HMB 802.11agn wireless
150W external power adapter

Its support site has downloadable device drivers only for Windows 8/8.1 64-bit.
It does not have downloadable device drivers for Windows 10 64-bit.

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crjdriver

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Well, that certainly makes a difference. Win10 is not a supported operating system. What that means is you are basically on your own attempting to make win10 work; might work fine and it might not work fine.
Up to you, either install a supported operating system ie win8.1 OR attempt an install of win10 and hope it works.
 

Nate9161

Thread Starter
Joined
Jul 25, 2021
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12
You have THIS HP ENVY Recline 23-m112eb TouchSmart Beats SE All-In-One Desktop PC
It was purchased in February 2014 and came with Windows 8 64-bit.

It also came with these hardware specs:
Intel Core i5-4570T 2.90 GHz dual core processor
8 GB DDR3-1600 MHz RAM
1 TB(931 GB) SATA hard disk drive
Intel H87 chipset
NVIDIA GeForce 730A graphics
IDT 92HD91 high definition audio
Realtek RTL8151GH-CG gigabit ethernet
Broadcom BCM943228HMB 802.11agn wireless
150W external power adapter

Its support site has downloadable device drivers only for Windows 8/8.1 64-bit.
It does not have downloadable device drivers for Windows 10 64-bit.

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I don't really understand most of those but there is still a chance to fix it yea?
 

Nate9161

Thread Starter
Joined
Jul 25, 2021
Messages
12
Well, that certainly makes a difference. Win10 is not a supported operating system. What that means is you are basically on your own attempting to make win10 work; might work fine and it might not work fine.
Up to you, either install a supported operating system ie win8.1 OR attempt an install of win10 and hope it works.
But it was running on a windows 10 system before all this
 

flavallee

Frank
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Was it running Windows 10 Home 64-bit or Windows 10 Pro 64-bit?
Which "Version" and "OS Build" of Windows 10 was it running?

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crjdriver

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Messages
44,678
But it was running on a windows 10 system before all this
As I said, it might work and it might not work. Up to you, either install a supported operating system or attempt win10.
The system must have had some problem since you attempted to wipe or reinstall windows.
 

flavallee

Frank
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84,176
Nate9161:
You appear to still be logged into this forum.
If you are, please reply to the questions in post #20.
I'm getting ready to shut down for the night and want to give you some information before I do.

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Nate9161

Thread Starter
Joined
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Messages
12
Was it running Windows 10 Home 64-bit or Windows 10 Pro 64-bit?
Which "Version" and "OS Build" of Windows 10 was it running?

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I'm so sorry I was trying to install the drivers but none of that is working......I'm not particularly sure what windows 10 version it was running but before all of this squabble I saw window 10 home
 

crjdriver

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Joined
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Messages
44,678
From your posts, [IMO] the best advise that I could give to you would be to do one of the following;
1 Before attempting an install, do a LOT of reading and studying on how to install an operating system
2 Other option would be to take it to a shop. If you decide on this option, do understand that putting money into 7yr old hardware is seldom cost effective
 

Nate9161

Thread Starter
Joined
Jul 25, 2021
Messages
12
From your posts, [IMO] the best advise that I could give to you would be to do one of the following;
1 Before attempting an install, do a LOT of reading and studying on how to install an operating system
2 Other option would be to take it to a shop. If you decide on this option, do understand that putting money into 7yr old hardware is seldom cost effective
Yea I understand that thanks..........but I had already changed the hard disk and motherboard I don't want to lose it easily
 

Nate9161

Thread Starter
Joined
Jul 25, 2021
Messages
12
ok back...........did evrerything available but my conclusions is it's because of a hardware porblem
 
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