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restarting computer after antimalware doctor

Discussion in 'Virus & Other Malware Removal' started by mty, Dec 12, 2010.

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  1. mty

    mty Thread Starter

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    Dec 12, 2010
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    Hi guys,

    I was hoping you could help me. Two days ago my computer started restarting itself. Every time I tried to turn it on it would restart within 15 seconds, normally shortly after I entered my user password to log on to the system. It has since not managed to fully turn itself on, and flashes a blue page with some error message before restarting. When I press F8 as it loads I can get on to that options page as normal, but neither safe mode nor last known good configuration will load.

    A few hours before it started my computer got the ‘antimalware doctor’ virus so I did the malwarebytes scan in normal mode while ignoring all the antimalware popups. It finished after a couple of hours but announced that it could not remove all the threats. Still, it appeared that the antiwalware had disappeared, and I downloaded avast antivirus too. Before I could run it though, the restarting began.

    A bit of info on the computer… it’s a Dell running on Windows XP. It’s 5 years old and the battery alone no longer works, only the power cable does. Before 2 weeks ago it had been off and unused for almost a year and a half, yet worked fine in the 2 weeks leading up to when the problems started.

    I’ve read about a few similar problems online but none quite like this. I assume it must be a problem with Windows? Any suggestions of things I can do?

    Anyway, thanks in advance for any advice you can offer!
     
  2. mty

    mty Thread Starter

    Joined:
    Dec 12, 2010
    Messages:
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    any suggestions would be greatly appreciated!
     
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