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Restore cd and saving files

Discussion in 'Windows 7' started by NotRite, Jan 27, 2011.

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  1. NotRite

    NotRite Thread Starter

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    My Mother has forgotten her pw to log into her pc. She has taken it to the store she bought it from and they told her that she is going to have to buy, I guess a recovery cd in able to restore her pc so that she can use it. I understand this and know it will work. 1st question is ...is there a way around the pw issue? 2nd question....If she uses the restore cd, will she lose all her files?
     
  2. NotRite

    NotRite Thread Starter

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    just a bump
     
  3. aparis99

    aparis99

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  4. NotRite

    NotRite Thread Starter

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    thanks aparis for your reply

    gonna bump this one more time in hopes of someone having another answer.

    Thanks again.
     
  5. DoubleHelix

    DoubleHelix Banned

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    This site doesn't help with password issues. Whether or not files are lost depends on the type of restore you do. I would suggest you take the hard drive out, connect it to another computer, and copy off important files.
     
  6. NotRite

    NotRite Thread Starter

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    Thanks Double. I understand why it's not necessarily a good thing to help with password issues. Didn't think about that when I posted.. My mom's pc is a laptop and I have only ever taken 1 apart and didn't do a good job of that. The construction...or should I say de-construction worker came out in me. LOL
     
  7. mrjsmith

    mrjsmith

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    [inappropriate advice deleted by mod]
     
  8. TerryNet

    TerryNet Moderator

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    mrjsmith,

    Even if you neglected to read the rules to which you agreed when you joined you could have saved yourself some embarrassment by reading the other posts in this thread. Or maybe you did not understand DH's "This site doesn't help with password issues."? I've now had to edit 3 of your first 5 posts, so maybe you will want to review the rules soon.
     
  9. TerryNet

    TerryNet Moderator

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    You can save files by booting to a "rescue CD." I suggest Puppy Linux, as it is relatively small and easy to use.

    By the way, on at least some laptops the hard drive can be removed rather easily (and safely) and put in a USB enclosure for connecting to another computer. But my preference would be as above.

    The computer probably came with a Recovery partition. Have you checked to see if you can boot into it? Was a set of Recovery DVDs or CDs made? If 'no' to both questions then buying Recovery DVDs from the manufacturer is your least expensive option.
     
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