Have Toshiba notebook using Vista Basic OS. Was having problems, got pop up that told me to back up my hard drive as there was a problem. I did back it up to DVD. It was under warranty, contacted service, sent notebook and hard drive was replaced. I can not restore my files from the DVD, last message I got was referring to I needed to have Administrator permisson, who is the admistrator? I tried a few times, that message has not come up again, but still can not restore. I tried Run D:\ , that did not work. I see my back up when I check the DVD. Please help, all my work is on it. I need my research files and contacts etc.
To top it off, had phone problems, sometimes no connection, so decided to switch to Cable, had modem etc, just had not made the change, I hookded it up and all went fine, so now have access to internet and my yahoo account, will call Cable to set up an email address for Windows Mail. Am sick over the thought of losing my data.
Can anyone tell me what or how to do it. Also in searching for help on this, I saw something related to having to purchase Vista Ultimate in order to do restore, tell me this is not true?
Thanks to anyone for any help, advice, suggestions, all will be appreciated.
cebe
To top it off, had phone problems, sometimes no connection, so decided to switch to Cable, had modem etc, just had not made the change, I hookded it up and all went fine, so now have access to internet and my yahoo account, will call Cable to set up an email address for Windows Mail. Am sick over the thought of losing my data.
Can anyone tell me what or how to do it. Also in searching for help on this, I saw something related to having to purchase Vista Ultimate in order to do restore, tell me this is not true?
Thanks to anyone for any help, advice, suggestions, all will be appreciated.
cebe