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restore7.exe application error

Discussion in 'Windows Vista' started by altamimi, May 21, 2011.

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  1. altamimi

    altamimi Thread Starter

    Joined:
    May 21, 2011
    Messages:
    1
    hi, i have HP pc (windows vista ) which started playning up recently so i was trying to do a system recovery, ive restarted the pc normally then pressed f10, this leaded to the loding files page then a message appeared saying " restorer7.exe - application error : memory cant be read press ok to terminate " .

    and the problem now is i cant boot the windows normally, each time turn the pc on, it boots to the recovery page and same message appear.

    is there another way to at least fix the boot so i can log into the windows and is there anyway to fix the recovery partition with this situation?

    any help will be appreciated

    NB: i have tried the safe mood, debugging mode, and last good config, everythin i try it leads me to the same result ( recovery page ), and i didt burn the recovery set of dvd's :mad:
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    Some hardware is probably faulty. That will have to be fixed before Windows will install or load properly.
    The primary suspect is the installed RAM, but may also be the hard drive.

    Test the RAM with Memtest86 from here: http://memtest86.com/
    Download the ISO for Windows and create a bootable CD with it using IMGBurn from here: http://filehippo.com/download_imgburn/ . Boot the PC from that CD.
    Run the test for at least 5 passes. If the RAM test shows failures, replace the RAM modules.

    If the RAM does not fail, test the hard drive, also by means of a bootable CD. Links are here:
    http://www.tacktech.com/display.cfm?ttid=287
    Make sure to download the DOS version (which is an ISO file). Create bootable CD from the ISO file and boot your PC from that CD. The testing interface should load automatically. Select the hard drive and perform "long test" if available.
    If you see any "Failed" messages on the screen, the drive will have to be replaced.

    Hopefully, it will be faulty RAM & not a faulty drive, since faulty RAM is easier to rectify and doesn't involve data loss or Windows re-installation.
     
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