restoring computer

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Cndy0924

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Jan 5, 2002
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I'm trying to restore a computer that is really messed up. First
I put in the W95 Master restore cd and the floppy Master Restore Diskette. When I reboot the computer the floppy info comes up the I get an error reading:
Unable to determine CD-Rom drive
Errorlevel is 100
A:\

What does this mean. All I'm trying to do is to restore the computer. Please help.
 

eddie5659

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Malware Specialist
Joined
Mar 19, 2001
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37,298
Hiya

I don't know if Win95 come with this, but take out the floppy and reboot to Dos. At the prompt type the following. Note the space before the /

scanreg /restore

and pick a date prior to when this happened. Don't pick the oldest date.

What has happened to the PC so that you want to restore?

Regards

eddie
 
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Messages
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Eddie, I don't think that command works in win 95, but there is a way to do it, a little more complicated, but, I don't know it , I will look around a bit, any one else jump right in :)...Rhett
 

Cndy0924

Thread Starter
Joined
Jan 5, 2002
Messages
13
I tried putting in scanreg \restore and I still got an error
" Cant read drive A.
My computer is not detecting the cd rom drive. I don't know
why. When I reboot it will go as far as the menu that ask
1 normal
2?
3 safe mode
as so on
If I choose 3 it goes to a screen that says it is now safe to turn off your computer.......ugh!!!!!!!
 
Joined
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Messages
1,825
remove the disc from the drives, reboot in safe mode (tap f8 while rebooting) when in safe mode, right click "my computer" then "properties" then "device manager" click cd rom and select your device click on it and see if it says it is working properly, also look for any Yellow ! marks and report back. also, the command is scanreg /restore not scanreg \restore assume that was a typo, but thought I would ask :) post back with any news...Rhett
 
Joined
Sep 19, 1999
Messages
1,843
Scanreg /restore was not a utility of Win95. Try using a Win98 boot disk as it has better CD-rom support. Make one on a friends computer or download one from:

www.bootdisk.com

Start with the boot disk, select with CD-rom support, and when you get to the A:\ prompt, type E:\ or the letter of your CD-rom + 1 drive letter as the boot disk creates a temporary ramdrive 1 drive letter greater than your C:\ drive and before your CD-rom. When at the CD-rom, type setup or whatever your restore cd requires.
 
Joined
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But if she has only lost her cd drivers, maybe it's not so serious ? Thought that win 95 didn't have that utility, but didn't remember ...Rhett
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,298
Hiya

Sorry about the lateness, but had an email:

Hi I just wanted to get into more detail about my problem with my computer with
you. Hope this is okay.
This is an old computer that I really don't want to put money into. It is a
closet computer. It had win 95 on it. Then someone tried to update it to Win
98 but there was not enough space to load all windows. To make space a lot of
windown files and other files were deleted. (not smart). I have finally found
the master restore cd and floppy for the computer Win 95. I just can't seem to
get it to
recognize the cd. Please help.
As its not recognising it, did you do what Rhett asked about looking in the Device Manger for any yellow ! on the CDROM drive?
You say its the master restore cd. Is that the full version of Windows? If so, you could try disabling the CDROM.

Control Panel | System. Device Manager. Under CDROM, rightclick and choose Disable. Reboot and let Windows find the drive.

More to the point, can you get into any Windows?

Regards

eddie
 
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