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restoring computer

Discussion in 'All Other Software' started by Cndy0924, Jan 6, 2002.

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  1. Cndy0924

    Cndy0924 Thread Starter

    Joined:
    Jan 5, 2002
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    I'm trying to restore a computer that is really messed up. First
    I put in the W95 Master restore cd and the floppy Master Restore Diskette. When I reboot the computer the floppy info comes up the I get an error reading:
    Unable to determine CD-Rom drive
    Errorlevel is 100
    A:\

    What does this mean. All I'm trying to do is to restore the computer. Please help.
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    36,135
    Hiya

    I don't know if Win95 come with this, but take out the floppy and reboot to Dos. At the prompt type the following. Note the space before the /

    scanreg /restore

    and pick a date prior to when this happened. Don't pick the oldest date.

    What has happened to the PC so that you want to restore?

    Regards

    eddie
     
  3. rhettman5

    rhettman5

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    Dec 3, 2000
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    Eddie, I don't think that command works in win 95, but there is a way to do it, a little more complicated, but, I don't know it , I will look around a bit, any one else jump right in :)...Rhett
     
  4. Cndy0924

    Cndy0924 Thread Starter

    Joined:
    Jan 5, 2002
    Messages:
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    I tried putting in scanreg \restore and I still got an error
    " Cant read drive A.
    My computer is not detecting the cd rom drive. I don't know
    why. When I reboot it will go as far as the menu that ask
    1 normal
    2?
    3 safe mode
    as so on
    If I choose 3 it goes to a screen that says it is now safe to turn off your computer.......ugh!!!!!!!
     
  5. rhettman5

    rhettman5

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    remove the disc from the drives, reboot in safe mode (tap f8 while rebooting) when in safe mode, right click "my computer" then "properties" then "device manager" click cd rom and select your device click on it and see if it says it is working properly, also look for any Yellow ! marks and report back. also, the command is scanreg /restore not scanreg \restore assume that was a typo, but thought I would ask :) post back with any news...Rhett
     
  6. Paul Nagel

    Paul Nagel

    Joined:
    Sep 19, 1999
    Messages:
    1,843
    Scanreg /restore was not a utility of Win95. Try using a Win98 boot disk as it has better CD-rom support. Make one on a friends computer or download one from:

    www.bootdisk.com

    Start with the boot disk, select with CD-rom support, and when you get to the A:\ prompt, type E:\ or the letter of your CD-rom + 1 drive letter as the boot disk creates a temporary ramdrive 1 drive letter greater than your C:\ drive and before your CD-rom. When at the CD-rom, type setup or whatever your restore cd requires.
     
  7. rhettman5

    rhettman5

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    But if she has only lost her cd drivers, maybe it's not so serious ? Thought that win 95 didn't have that utility, but didn't remember ...Rhett
     
  8. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
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    Messages:
    36,135
    Hiya

    Sorry about the lateness, but had an email:

    As its not recognising it, did you do what Rhett asked about looking in the Device Manger for any yellow ! on the CDROM drive?
    You say its the master restore cd. Is that the full version of Windows? If so, you could try disabling the CDROM.

    Control Panel | System. Device Manager. Under CDROM, rightclick and choose Disable. Reboot and let Windows find the drive.

    More to the point, can you get into any Windows?

    Regards

    eddie
     
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